Social CRM Software

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  • Freshdesk    43

    Online Customer Support Software & Helpdesk Solution
    Support real time on Social channels like Facebook and Twitter, not missing a single customer query or complaint withread more Freshdesk's Social CRM
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  • Desk.com    20

    Online Customer Support Software & Helpdesk Solution
    Desk.com is the all-in-one support app that keeps customers happy. Respond to customers on multiple channels and offerread more self-service support quickly. Desk.com has the best integration with Salesforce which means that your sales and service teams are always in sync. Start in a matter of hours; then, watch Desk.com grow with you. Providing fast, awesome customer service has never been easier!
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  • Insightly    50

    Online CRM & project management for small & medium business
    With the social media integration you can simply put in a contact’s email address and we’ll detect every social mediaread more profile related to the email address
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  • Zoho CRM    196

    Flexible, customer-centric CRM for small to large businesses
    Serve your social customer in a better way. Listen to customer conversations over Social media and engage with themread more without leaving your CRM account.
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  • Falcon.io    3

    Unified Social Media and Customer Experience Management.
    The Engage inbox uses a unique algorithm to prioritize messages. All messages and comments are automatically added toread more the individual's profile card.
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  • Zendesk    269

    Cloud customer service software
    With Zendesk, you can build customer relationships that are more meaningful, personal, and productive.
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  • Salesforce Sales Cloud    348

    Cloud-based CRM & Sales Automation
    Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations basedread more on activity and interest, and file sharing.
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  • Brand24    62

    Effective Social Listening App
    With Brand24 you can improve your social customer service by engaging in real time in all online conversations aboutread more your brand and product.
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  • SalesforceIQ    70

    The Smarter, Simpler CRM
    SalesforceIQ automates, simplifies, and deepens the way you engage with your customers Whether you are managing aread more sales pipeline or tracking deals to closure, SalesforceIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.
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  • Nimble    85

    Contact management & social relationship software
    Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way.
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  • Agorapulse    39

    The Swiss Army knife of the Social Media manager
    AgoraPulse is a Social Media Management platform focusing on Facebook, Twitter and Instagram. Its goal is to offer allread more the tools needed to manage your presence on Facebook, Twitter and Instagram within the same application. Agorapulse top five features: 1- Content moderation and management tools for both Facebook, Twitter and Instagram. Post scheduling with advanced queue system and calendar view. 2- Statistics and reporting. 3- Fan & Followers qualification (identifying the most engaged users and qualify them) 4- Compare your performance with Competitors and measure your content's performance 5- Turnkey Facebook marketing apps (Quiz, Instant wins, Contests, Sweepstakes, Coupons, etc.)
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  • Relenta    26

    Email-based CRM for people who get things done
    Relenta is a beautifully simple and amazingly effective email-based CRM.
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  • NABD System    17

    Multi-channel Customer support & Help Desk software-FREE PLAN
    Multi-channel Help desk software with advanced workflow engine, routing, SLA, Knowledge Base, ticketing, customer portalread more, and chat.
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  • Casengo    12

    Customer Support Software for Live Chat, Email and Twitter
    Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond toread more customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!
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  • SalesSeek    6

    Online sales & marketing software
    Harness the power of your social to drive your revenue. Get your contact’s social feeds in-line with their contact recordread more. One an aggregated feed of your social
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  • SproutSocial    10

    Social Media Management Software for Business
    Sprout Social is a social media management tool created to help businesses find new customers & grow their social mediaread more presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audience - turning social connections into loyal customers.
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  • Get Satisfaction    4

    Drive Customer Engagement
    Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenueread more from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive conversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
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  • SugarCRM    9

    SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reportingread more, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. It dramatically expands the ability to collaborate with customers and partners no matter where they are located.
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  • Driftrock Flow    3

    Automate Facebook Custom Audiences
    Driftrock Flow is an automation platform for Facebook Custom Audiences,that integrates with off the shelf or customread more CRM and/or email systems to dynamically update your Facebook Custom Audiences. We integrate with Infusionsoft, Hubspot,Constant Contact, Mailchimp, Campaign Monitor, Shopify and many more..
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  • Highrise CRM    5

    Simple customer relationship management
    Simple CRM to store and share contact details of leads, prospects, and deals; communicate with team members and clientsread more; and manage tasks.
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  • Yodle    4

    Online marketing for local businesses
    We'll create your Facebook Business page & automatically update it with any positive reviews you receive and photosread more & special offers that you upload! Start Now!
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  • Sage CRM    3

    Web-based CRM for small and medium businesses
    Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business managementread more solutions to small and medium businesses. Sage CRM directs your sales efforts towards the most profitable, most winnable deals, and helps your enterprise make the most of its selling opportunities. Sage CRM helps you to plan, execute, and measure the success of marketing campaigns. It becomes much easier to get the right messages to the right people at the right time, eliminating guesswork, and making the best use of your marketing resources.
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  • Engagor    2

    Customer Engagement & Insights for Social Brands
    Engagor is a customer engagement and insights platform for social brands and enterprises. Our product is used by leadingread more companies, such as McDonalds, Ikea, Volvo, Weight Watchers, and the European Parliament.
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  • Aplicor    2

    CRM and Financial Software
    Aplicor provides our customers with cloud enabled applications to drive their core processes, allowing them to concentrateread more on building revenue and profitability.
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  • Batchbook    2

    The CRM for Small Business
    Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most importantread more customers.
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GetApp lists the best Social CRM software vendor reviews. Including examples of their program solutions, company comparisons, and other types of application options.

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Social CRM Software Comparison

Use GetApp to find the best Social CRM software and services for your needs. Our intuitive directory allows you to make an easy online Social CRM software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.