Social CRM Software 2021 - Best Application Comparison | GetApp®

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35 apps

Falcon.io

Unified social media marketing and management platform

Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io

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Falcon.io

Unified social media marketing and management platform

Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io

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Sprout Social

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social

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Sprout Social

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social

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EngageBay

Integrated sales & marketing software for growing teams

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay

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EngageBay

Integrated sales & marketing software for growing teams

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay

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Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations based on activity and interest, and file sharing. Read more about Salesforce Sales Cloud

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Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations based on activity and interest, and file sharing. Read more about Salesforce Sales Cloud

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account. Read more about Zoho CRM

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account. Read more about Zoho CRM

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Zendesk

Service-first CRM company that builds support & sales tools

With Zendesk, you can build customer relationships that are more meaningful, personal, and productive. Read more about Zendesk

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Zendesk

Service-first CRM company that builds support & sales tools

With Zendesk, you can build customer relationships that are more meaningful, personal, and productive. Read more about Zendesk

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Freshworks CRM

Next Generation Customer Engagement Platform

Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process. Read more about Freshworks CRM

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Freshworks CRM

Next Generation Customer Engagement Platform

Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process. Read more about Freshworks CRM

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Insightly

CRM for lifelong customer relationships.

With the social media integration you can simply put in a contact’s email address and we’ll detect and input social media profiles related to the email address. Read more about Insightly

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Insightly

CRM for lifelong customer relationships.

With the social media integration you can simply put in a contact’s email address and we’ll detect and input social media profiles related to the email address. Read more about Insightly

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Jive

Interactive intranet and collaboration hub for business.

Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity. Read more about Jive

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Jive

Interactive intranet and collaboration hub for business.

Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity. Read more about Jive

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Nimble

Contact management & social relationship software

Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way. Read more about Nimble

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Nimble

Contact management & social relationship software

Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way. Read more about Nimble

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Agorapulse

Easy-to-use social media management for teams and agencies

Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers. Read more about Agorapulse

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Agorapulse

Easy-to-use social media management for teams and agencies

Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers. Read more about Agorapulse

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Thryv

All-in-one management software built for small business

Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv

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Thryv

All-in-one management software built for small business

Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business. Read more about Highrise CRM

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business. Read more about Highrise CRM

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SugarCRM

Customizable customer relationship management software

SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. Read more about SugarCRM

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SugarCRM

Customizable customer relationship management software

SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. Read more about SugarCRM

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Sendible

Social media management & monitoring for business users

Sendible enables business-level, centralized management of social media activity, providing multi-channel account access and analytics within a single dashboard. Read more about Sendible

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Sendible

Social media management & monitoring for business users

Sendible enables business-level, centralized management of social media activity, providing multi-channel account access and analytics within a single dashboard. Read more about Sendible

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Re:amaze

Support, engage, and convert customers on a single platform.

Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media. Read more about Re:amaze

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Re:amaze

Support, engage, and convert customers on a single platform.

Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media. Read more about Re:amaze

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Relenta

Email-based CRM for people who get things done

Relenta is a beautifully simple and amazingly effective email-based CRM. Read more about Relenta

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Relenta

Email-based CRM for people who get things done

Relenta is a beautifully simple and amazingly effective email-based CRM. Read more about Relenta

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NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN

Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System

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NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN

Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System

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Salesforce Community Cloud

Community software connects customers, partners & employees

Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need. Read more about Salesforce Community Cloud

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Salesforce Community Cloud

Community software connects customers, partners & employees

Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need. Read more about Salesforce Community Cloud

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SalesSeek

Visual Sales CRM system & Powerful Data Management software.

Harness the power of your social to drive your revenue. Get your contact’s social feeds in-line with their contact record. One an aggregated feed of your social. Read more about SalesSeek

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SalesSeek

Visual Sales CRM system & Powerful Data Management software.

Harness the power of your social to drive your revenue. Get your contact’s social feeds in-line with their contact record. One an aggregated feed of your social. Read more about SalesSeek

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Demandforce

An all-in-one Solution from Demandforce

Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. Read more about Demandforce

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Demandforce

An all-in-one Solution from Demandforce

Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. Read more about Demandforce

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Sage CRM

Web-based CRM for small and medium businesses

Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses. Read more about Sage CRM

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Sage CRM

Web-based CRM for small and medium businesses

Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses. Read more about Sage CRM

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Infor CRM

Account-centric CRM for sales, marketing & customer service

Infor CRM - formerly SalesLogix - provides a single platform to drive customer interaction and improve customer relationships and experiences. The software combines a range of multi-departmental functions such as marketing, sales, service, resource and lead management features. Read more about Infor CRM

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Infor CRM

Account-centric CRM for sales, marketing & customer service

Infor CRM - formerly SalesLogix - provides a single platform to drive customer interaction and improve customer relationships and experiences. The software combines a range of multi-departmental functions such as marketing, sales, service, resource and lead management features. Read more about Infor CRM

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Khoros Care

Digital and social media customer care for enterprise

Khoros Care is a customer care platform that allows enterprises to provide multi-channel communication using agents and bots. Features include smart workflows, operational analytics, crisis detection and mitigation, conversation insights, multi-level prioritization, performance metrics, and more. Read more about Khoros Care

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Khoros Care

Digital and social media customer care for enterprise

Khoros Care is a customer care platform that allows enterprises to provide multi-channel communication using agents and bots. Features include smart workflows, operational analytics, crisis detection and mitigation, conversation insights, multi-level prioritization, performance metrics, and more. Read more about Khoros Care

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Batchbook

The CRM for Small Business

Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most important customers. Read more about Batchbook

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Batchbook

The CRM for Small Business

Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most important customers. Read more about Batchbook

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Social CRM Software Buyers Guide

Social CRM Software Comparison

Use GetApp to find the best Social CRM software and services for your needs. Our intuitive directory allows you to make an easy online Social CRM software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android), pricing (including Free and Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.