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Social CRM Tools Software

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Pipedrive logo

Pipedrive

4.5
(2.3K)

CRM built by salespeople, for salespeople

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Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

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Falcon.io logo

Falcon.io

4.2
(184)

Unified social media marketing and management platform

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Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management

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EngageBay logo

EngageBay

4.6
(200)

Integrated sales & marketing software for growing teams

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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

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Sprinklr logo

Sprinklr

4.2
(67)

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Zoho CRM logo

Zoho CRM

4.3
(5.5K)

CRM software that helps you sell smarter, better, faster.

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Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account.

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Shape logo

Shape

4.9
(28)

Cloud-based CRM, sales & marketing automation software

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Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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Sprout Social logo

Sprout Social

4.4
(478)

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Jobin.cloud logo

Jobin.cloud

4.8
(14)

All-In-One tool to Find and Engage People

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Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications.

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LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

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LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 14-Day free trial, no credit card needed, no contracts.

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Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4
(16.8K)

Cloud-based CRM & Sales Automation

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Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations based on activity and interest, and file sharing.

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Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

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With Zendesk, you can build customer relationships that are more meaningful, personal, and productive.

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AgoraPulse logo

AgoraPulse

4.6
(656)

Easy-to-use social media management for teams and agencies

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Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers.

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Freshsales logo

Freshsales

4.6
(490)

Sales management solution

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Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process.

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Thryv logo

Thryv

4.2
(380)

All-in-one management software built for small business

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Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more.

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Insightly logo

Insightly

3.9
(497)

CRM for lifelong customer relationships.

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With the social media integration you can simply put in a contact’s email address and we’ll detect and input social media profiles related to the email address.

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Salesforce Experience Cloud logo

Salesforce Experience Cloud

4.3
(73)

Community software connects customers, partners & employees

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Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need

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Enterprise Bot logo

Enterprise Bot

4.4
(9)

Intelligent Omnichannel Conversations

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AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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yawave logo

yawave

5.0
(3)

Java/React-based SaaS user interaction suite

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yawave is a user interaction suite which can be easily integrated via embed code or plugins. It promotes lead generation, fan engagement, content efficiency, awareness and customer experience.

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Hootsuite logo

Hootsuite

4.4
(3K)

Social Media Management & Scheduling for SMBs and Enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Nimble logo

Nimble

4.4
(1.7K)

Contact management & social relationship software

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Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way.

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Highrise logo

Highrise

4.5
(126)

Simple CRM for tracking leads and managing follow ups

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Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business.

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SugarCRM logo

SugarCRM

3.8
(361)

Customizable customer relationship management software

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SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation.
Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. It dramatically expands the ability to collaborate with customers and partners no matter where they are located.

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Sendible logo

Sendible

4.5
(96)

Social media management & monitoring tool for agencies

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The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time!

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Re:amaze logo

Re:amaze

4.8
(51)

Support, engage, and convert customers on a single platform.

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Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media.

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Oktopost logo

Oktopost

4.4
(73)

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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