Social CRM Software

Best Comparison List of Vendor Applications & Tools
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35 apps

Falcon.io   

172
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
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Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
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Sprout Social   

438
Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
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Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
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Salesforce Sales Cloud  

15,164
Cloud-based CRM & Sales Automation
Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations based on activity and interest, and file sharing. Read more about Salesforce Sales Cloud
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Cloud-based CRM & Sales Automation
Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations based on activity and interest, and file sharing. Read more about Salesforce Sales Cloud
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Zoho CRM  

4,498
CRM software that helps you sell smarter, better, faster.
Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account. Read more about Zoho CRM
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CRM software that helps you sell smarter, better, faster.
Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account. Read more about Zoho CRM
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Zendesk  

2,422
Service-first CRM company that builds support & sales tools
With Zendesk, you can build customer relationships that are more meaningful, personal, and productive. Read more about Zendesk
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Service-first CRM company that builds support & sales tools
With Zendesk, you can build customer relationships that are more meaningful, personal, and productive. Read more about Zendesk
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Freshworks CRM  

481
Next Generation Customer Engagement Platform
Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process. Read more about Freshworks CRM
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Next Generation Customer Engagement Platform
Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process. Read more about Freshworks CRM
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Insightly  

488
CRM for lifelong customer relationships.
With the social media integration you can simply put in a contact’s email address and we’ll detect and input social media profiles related to the email address. Read more about Insightly
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CRM for lifelong customer relationships.
With the social media integration you can simply put in a contact’s email address and we’ll detect and input social media profiles related to the email address. Read more about Insightly
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Jive  

43
Interactive intranet and collaboration hub for business.
Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity. Read more about Jive
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Interactive intranet and collaboration hub for business.
Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity. Read more about Jive
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Nimble  

1,558
Contact management & social relationship software
Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way. Read more about Nimble
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Contact management & social relationship software
Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way. Read more about Nimble
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Agorapulse  

437
Easy-to-use social media management for teams and agencies
Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers. Read more about Agorapulse
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Easy-to-use social media management for teams and agencies
Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers. Read more about Agorapulse
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Thryv  

268
All-in-one management software built for small business
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv
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All-in-one management software built for small business
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv
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Highrise CRM  

124
Simple CRM for tracking leads and managing follow ups
Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business. Read more about Highrise CRM
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Simple CRM for tracking leads and managing follow ups
Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business. Read more about Highrise CRM
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SugarCRM  

342
Customizable customer relationship management software
SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. Read more about SugarCRM It dramatically expands the ability to collaborate with customers and partners no matter where they are located.
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Customizable customer relationship management software
SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. Read more about SugarCRM It dramatically expands the ability to collaborate with customers and partners no matter where they are located.
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Re:amaze  

49
Support, engage, and convert customers on a single platform.
Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media. Read more about Re:amaze
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Support, engage, and convert customers on a single platform.
Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media. Read more about Re:amaze
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Sendible  

78
Social media management & monitoring for business users
Sendible enables business-level, centralized management of social media activity, providing multi-channel account access and analytics within a single dashboard. Read more about Sendible
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Social media management & monitoring for business users
Sendible enables business-level, centralized management of social media activity, providing multi-channel account access and analytics within a single dashboard. Read more about Sendible
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Relenta  

33
Email-based CRM for people who get things done
Relenta is a beautifully simple and amazingly effective email-based CRM. Read more about Relenta
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Email-based CRM for people who get things done
Relenta is a beautifully simple and amazingly effective email-based CRM. Read more about Relenta
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NABD System  

38
Omnichannel Customer support & Help Desk software-FREE PLAN
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System
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Omnichannel Customer support & Help Desk software-FREE PLAN
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System
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Salesforce Community Cloud  

60
Community software connects customers, partners & employees
Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need. Read more about Salesforce Community Cloud
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Community software connects customers, partners & employees
Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need. Read more about Salesforce Community Cloud
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SalesSeek  

35
Visual Sales CRM system & Powerful Data Management software.
Harness the power of your social to drive your revenue. Get your contact’s social feeds in-line with their contact record. One an aggregated feed of your social. Read more about SalesSeek
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Visual Sales CRM system & Powerful Data Management software.
Harness the power of your social to drive your revenue. Get your contact’s social feeds in-line with their contact record. One an aggregated feed of your social. Read more about SalesSeek
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Demandforce  

51
An all-in-one Solution from Demandforce
Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. Read more about Demandforce
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An all-in-one Solution from Demandforce
Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. Read more about Demandforce
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Yodle  

12
Online marketing for local businesses
We'll create your Facebook Business page & automatically update it with any positive reviews you receive and photos & special offers that you upload! Start Now! Read more about Yodle
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Online marketing for local businesses
We'll create your Facebook Business page & automatically update it with any positive reviews you receive and photos & special offers that you upload! Start Now! Read more about Yodle
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Sage CRM  

54
Web-based CRM for small and medium businesses
Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses. Read more about Sage CRM
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Web-based CRM for small and medium businesses
Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses. Read more about Sage CRM
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Infor CRM  

24
Account-centric CRM for sales, marketing & customer service
Infor CRM - formerly SalesLogix - provides a single platform to drive customer interaction and improve customer relationships and experiences. The software combines a range of multi-departmental functions such as marketing, sales, service, resource and lead management features. Read more about Infor CRM
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Account-centric CRM for sales, marketing & customer service
Infor CRM - formerly SalesLogix - provides a single platform to drive customer interaction and improve customer relationships and experiences. The software combines a range of multi-departmental functions such as marketing, sales, service, resource and lead management features. Read more about Infor CRM
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Khoros Care  

5
Digital and social media customer care for enterprise
Khoros Care is a customer care platform that allows enterprises to provide multi-channel communication using agents and bots. Features include smart workflows, operational analytics, crisis detection and mitigation, conversation insights, multi-level prioritization, performance metrics, and more. Read more about Khoros Care
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Digital and social media customer care for enterprise
Khoros Care is a customer care platform that allows enterprises to provide multi-channel communication using agents and bots. Features include smart workflows, operational analytics, crisis detection and mitigation, conversation insights, multi-level prioritization, performance metrics, and more. Read more about Khoros Care
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Batchbook  

6
The CRM for Small Business
Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most important customers.  Read more about Batchbook
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The CRM for Small Business
Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most important customers.  Read more about Batchbook
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Social CRM Software Buyers Guide

Social CRM Software Comparison

Use GetApp to find the best Social CRM software and services for your needs. Our intuitive directory allows you to make an easy online Social CRM software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android), pricing (including Free and Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.

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