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More than 90% of Americans like brands that have a presence on social media channels and 43% of consumers indicate that they try to solve problems with the product or the service by using social media. Social CRM Software helps businesses to bundle customer information (as known from traditional CRM software) but goes a step further and allows to interact with your customers in a two-way model. Instead of pushing information to the client, social CRM Apps focus on communication and collaboration with customers to deepen the relationship and to create new or repeated business.
Use GetApp to find the best social crm software and services for your needs. Our intuitive directory allows you to make an easy online social crm software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.