Social CRM Software

Best Comparison List of Vendor Applications & Tools
  • SalesforceIQ    69

    The Smarter, Simpler CRM
    SalesforceIQ automates, simplifies, and deepens the way you engage with your customers Whether you are managing aread more sales pipeline or tracking deals to closure, SalesforceIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.
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  • Desk.com    24

    Online Customer Support Software & Helpdesk Solution
    Desk.com is the all-in-one support app that keeps customers happy. Respond to customers on multiple channels and offerread more self-service support quickly. Desk.com has the best integration with Salesforce which means that your sales and service teams are always in sync. Start in a matter of hours; then, watch Desk.com grow with you. Providing fast, awesome customer service has never been easier!
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  • Freshdesk    41

    Online Customer Support Software & Helpdesk Solution
    Support real time on Social channels like Facebook and Twitter, not missing a single customer query or complaint withread more Freshdesk's Social CRM
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  • Zoho CRM    129

    Flexible, customer-centric CRM for small to large businesses
    Serve your social customer in a better way. Listen to customer conversations over Social media and engage with themread more without leaving your CRM account.
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  • Insightly    59

    Online CRM & project management for small & medium business
    With the social media integration you can simply put in a contact’s email address and we’ll detect every social mediaread more profile related to the email address
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  • Brand24    64

    Effective Social Listening App
    With Brand24 you can improve your social customer service by engaging in real time in all online mentions about yourread more brand and product.
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  • Falcon Social    1

    Integrated Social Media Management.
    Manage your customer engagement on a single unified platform that streamlines workflows between individuals, teams,read more departments and markets.
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  • Community Cloud  

    Community software connects customers, partners & employees
    Enterprise community application that allows organizations to build communities that connect employees, customers, andread more partners to the information they need.
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  • Really Simple Systems    13

    Making CRM Simple
    Really Simple Systems CRM has been specifically design for small business so it's easy to set up and easy to use - youread more can train your team to use it in minutes
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  • Zendesk    217

    Cloud customer service software
    With Zendesk, you can build customer relationships that are more meaningful, personal, and productive.
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  • LiveAgent    59

    Multi-channel helpdesk software
    15.229 customers gave LiveAgent a 5-star rating in the 2015 survey. Sign up to see why.
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  • Salesforce    244

    Cloud-based CRM & Sales Automation
    Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations basedread more on activity and interest, and file sharing.
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  • Nimble    82

    Contact management & social relationship software
    Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way.
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  • Agorapulse    36

    The Swiss Army knife of the Social Media manager
    AgoraPulse is a Social Media Management platform focusing on Facebook, Twitter and Instagram. Its goal is to offer allread more the tools needed to manage your presence on Facebook, Twitter and Instagram within the same application. Agorapulse top five features: 1- Content moderation and management tools for both Facebook, Twitter and Instagram. Post scheduling with advanced queue system and calendar view. 2- Statistics and reporting. 3- Fan & Followers qualification (identifying the most engaged users and qualify them) 4- Compare your performance with Competitors and measure your content's performance 5- Turnkey Facebook marketing apps (Quiz, Instant wins, Contests, Sweepstakes, Coupons, etc.)
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  • Relenta    29

    Email-based CRM for people who get things done
    Relenta is a beautifully simple and amazingly effective email-based CRM.
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  • Casengo    12

    Customer Support Software for Live Chat, Email and Twitter
    Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond toread more customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!
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  • NABD System    12

    Multi-channel Customer support & Help Desk software-FREE PLAN
    Multi-channel Help desk software with advanced workflow engine, routing, SLA, Knowledge Base, ticketing, customer portalread more, and chat.
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  • SproutSocial    9

    Social Media Management Software for Business
    Sprout Social is a social media management tool created to help businesses find new customers & grow their social mediaread more presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audience - turning social connections into loyal customers.
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  • Get Satisfaction    4

    Drive Customer Engagement
    Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenueread more from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive conversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
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  • SugarCRM    7

    SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reportingread more, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. It dramatically expands the ability to collaborate with customers and partners no matter where they are located.
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  • Driftrock Flow    3

    Automate Facebook Custom Audiences
    Driftrock Flow is an automation platform for Facebook Custom Audiences,that integrates with off the shelf or customread more CRM and/or email systems to dynamically update your Facebook Custom Audiences. We integrate with Infusionsoft, Hubspot,Constant Contact, Mailchimp, Campaign Monitor, Shopify and many more..
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  • ConvergeHub    3

    sell+market+service+collaborate
    ConvergeHub is an all-in-one CRM software designed and developed particularly for the fast growing small and mediumread more-sized businesses. It empowers businesses to manage sales, marketing, customer service and collaboration together in one powerful, unified, easy-to-use platform.
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  • Highrise CRM    4

    Simple customer relationship management
    Simple CRM to store and share contact details of leads, prospects, and deals; communicate with team members and clientsread more; and manage tasks.
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  • Yodle    4

    Online marketing for local businesses
    We'll create your Facebook Business page & automatically update it with any positive reviews you receive and photosread more & special offers that you upload! Start Now!
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  • Engagor    2

    Customer Engagement & Insights for Social Brands
    Engagor is a customer engagement and insights platform for social brands and enterprises. Our product is used by leadingread more companies, such as McDonalds, Ikea, Volvo, Weight Watchers, and the European Parliament.
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GetApp lists the best Social CRM software vendor reviews. Including examples of their program solutions, company comparisons, and other types of application options.

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Social CRM Software Comparison

Use GetApp to find the best Social CRM software and services for your needs. Our intuitive directory allows you to make an easy online Social CRM software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.