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Social CRM Tools Software

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EngageBay

4.6
(69)

Integrated sales & marketing software for growing teams

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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

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Falcon.io

4.2
(179)

Unified social media marketing and management platform

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Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management

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Sprout Social

4.4
(448)

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Thryv

4.2
(321)

All-in-one management software built for small business

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Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more.

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LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media

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Salesforce Sales Cloud

4.4
(15,8k)

Cloud-based CRM & Sales Automation

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Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations based on activity and interest, and file sharing.

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Zoho CRM

4.2
(4,8k)

CRM software that helps you sell smarter, better, faster.

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Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account.

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Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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With Zendesk, you can build customer relationships that are more meaningful, personal, and productive.

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AgoraPulse

4.6
(530)

Easy-to-use social media management for teams and agencies

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Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers.

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Freshworks CRM

4.6
(486)

Next Generation Customer Engagement Platform

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Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process.

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Insightly

3.9
(490)

CRM for lifelong customer relationships.

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With the social media integration you can simply put in a contact’s email address and we’ll detect and input social media profiles related to the email address.

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Jive

3.9
(43)

Interactive intranet and collaboration hub for business.

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Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity.

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Hootsuite

4.3
(2,6k)

Social Media Management & Scheduling for SMBs and Enterprise

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Hootsuite is a social media marketing tool for businesses to manage, schedule & track the engagement of their social content across all social media profiles.

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Nimble

4.4
(1,6k)

Contact management & social relationship software

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Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way.

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Highrise

4.5
(124)

Simple CRM for tracking leads and managing follow ups

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Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business.

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SugarCRM

3.8
(345)

Customizable customer relationship management software

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SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation.
Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. It dramatically expands the ability to collaborate with customers and partners no matter where they are located.

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Sendible

4.5
(82)

Social media management & monitoring tool for agencies

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The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time!

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Re:amaze

4.8
(50)

Support, engage, and convert customers on a single platform.

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Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media.

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Relenta

4.9
(33)

Email-based CRM for people who get things done

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Relenta is a beautifully simple and amazingly effective email-based CRM.

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NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

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Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

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Salesforce Experience Cloud

4.2
(61)

Community software connects customers, partners & employees

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Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need

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SalesSeek

4.4
(35)

Visual Sales CRM system & Powerful Data Management software.

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Harness the power of your social to drive your revenue. Get your contact’s social feeds in-line with their contact record. One an aggregated feed of your social

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Oracle CRM On Demand

4.4
(27)

Industry-specific on-demand CRM solution

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Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers.

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Demandforce

3.6
(55)

An all-in-one Solution from Demandforce

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Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place.

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Sage CRM

3.4
(58)

Web-based CRM for small and medium businesses

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Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses.

Read more about Sage CRM

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