Zolensa - 2026 Pricing, Features, Reviews & Alternatives

Zolensa is a cloud-based mobile ethnography and video diary platform built for qualitative research agencies of any size. Participants respond to research tasks directly on their own phone or computer, submitting videos, photos, voice notes, and text without installing an app. Tasks open day by day from each participant's individual start date, with reminders delivered by email, WhatsApp, or text message. Research teams review, tag, highlight, and analyse responses in a centralised workspace, and run live video interviews and group discussions with up to 10 participants in the same platform, supported by a dedicated observation room for clients and full session recording.

Zolensa supports a broad range of research methodologies, including in-home product testing, shopper journey research, patient journey research, digital experience research, online focus groups, concept testing, and usability testing. Studies can be configured across 30 participant languages, including Arabic with right-to-left support, all from a single setup. AI capabilities include automatic transcription of videos and voice notes, one-click translation of transcripts and task copy, photo and screen recording description, and theme suggestion across a study with each theme linked to the source quotes and clips. The platform supports bring-your-own AI provider integrations with OpenAI, Anthropic, Google, Mistral, DeepL, and others. Findings remain fully traceable to source clips, and highlight reels can be compiled, titled, and shared via private link or downloaded.

Zolensa is designed with compliance and data governance built into the research workflow. Consent forms are signed by participants in their own language before any task begins. Privacy controls include location data stripping from photos, per-study retention period configuration, role-based access with a read-only coded client view, two-factor sign-in, HTTPS encryption across all pages and file transfers, and private file storage with expiring playback links. The platform supports GDPR, UK GDPR, India DPDP Act, and ESOMAR compliance requirements. All plans include unlimited studies, team members, and storage, with a 14-day free trial and plans starting at 149 USD per month.