0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

AI Agents for Customer Support
Web based

Top Rated AI Agents for Customer Support Software with Web based - Page 16

Last updated: October 2026

1 filter applied

Features

Performance Metrics

Proactive Chat

Natural Language Processing

Knowledge Base Management

Interaction Tracking

Dashboard

Ticket Management

Integrated with

Freshdesk

Google Calendar

Pipedrive

Confluence

Gmail

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

& up

& up

437 software options

Sort by

Sponsored

Convot

(0)

Read more about Convot

Users also considered

Angel X

(0)

AI-enabled customer experience platform for businesses

Angel X is a cloud-based and AI-enabled customer experience platform that turns visitors into customers using conversational agent.

Read more about Angel X

Users also considered

SuperIT

(0)

AI Agents That Deliver Superhuman IT Support for IT Teams

The IT support AI agent platform for MSPs and IT teams. SuperIT's AI agents autonomously resolve end-user incidents and service requests end-to-end — safely, 24/7, under your control — across your PSA/ITSM, RMM, M365 and more. Scale your brand of exceptional IT support without hiring. Book a demo.

Read more about SuperIT

Users also considered

SwiftCX

(0)

Read more about SwiftCX

Users also considered

Evolve AI Agents

(0)

Agentic voice AI for healthcare and insurance

Intelligent Voice AI is an agentic AI platform that deploys voice agents for healthcare, insurance, legal, and home services businesses. The platform answers calls around the clock, schedules appointments, conducts outbound campaigns, and executes tasks directly within existing EHR, CRM, and billing systems. It integrates with systems including Epic, Salesforce, and Google Calendar while supporting conversations in over fifteen languages across eighty voice profiles.

Read more about Evolve AI Agents

Users also considered

Wallu AI

(0)

AI customer support across every channel, from one inbox

Wallu is an AI support agent that answers customer questions from your own documentation across Discord, WhatsApp, Instagram, Facebook, Telegram, Slack, email and your website - all in one shared inbox. It escalates to a human when unsure. Every channel is included on every plan, from $4.99/month.

Read more about Wallu AI

Users also considered

Agent360

(0)

AI receptionist for calls & customer support

Agent360 is an AI-powered customer support platform that provides virtual receptionist services and handles business calls around the clock. The software includes features such as appointment booking, call transfers, live chat support, ticketing, voice support, and a knowledge base. It offers omnichannel capabilities and integrates with CRM systems, email, and messaging platforms through APIs and webhooks.

Read more about Agent360

Users also considered

Sprinklr Social

(0)

AI-Native Social Media Management Platform

Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place.

Read more about Sprinklr Social

Users also considered

ODIO

(0)

Read more about ODIO

Users also considered

anturon

(0)

Read more about anturon

Users also considered

CallFundr

(0)

Read more about CallFundr

Users also considered

MyAgentHouse

(0)

Read more about MyAgentHouse

Users also considered

TenantDesk

(0)

Read more about TenantDesk

Users also considered

Trexa

(0)

Read more about Trexa

Users also considered

Callsens

(0)

Read more about Callsens

Users also considered

Grip Ai

(0)

Read more about Grip Ai

Users also considered

Assistable

(0)

Multi-channel AI agents for voice and chat

Assistable is a multi-channel voice AI platform that deploys enterprise AI agents across voice, SMS, WhatsApp, and live chat with persistent memory. The platform features a visual agent builder, real-time analytics dashboard, and integrations with tools like Salesforce, HubSpot, and Zendesk. Assistable includes enterprise security controls such as role-based access, audit logs, and encryption, along with white-label capabilities for agency reselling.

Read more about Assistable

Users also considered

Botiko

(0)

Read more about Botiko

Users also considered

Airgentic

(0)

AI agents for customer service and sales tasks

Airgentic is a platform for deploying AI agents that provide customer support and sales engagement via conversational interfaces. It offers task-specialist agents delivering cited answers, completing actions like booking meetings or capturing leads, and enabling human override when needed. Features include voice agents, site search, customer analytics, and embedding across websites, portals, and secure intranet environments.

Read more about Airgentic

Users also considered

Octively

(0)

Read more about Octively

Users also considered

InfrAgent AI

(0)

AI-powered infrastructure management platform

InfrAgent AI is an AI-powered infrastructure management platform designed to help businesses monitor, automate, and optimize their IT.

Read more about InfrAgent AI

Users also considered

WeReply

(0)

Read more about WeReply

Users also considered

Intelekt

(0)

Read more about Intelekt

Users also considered

Conveya

(0)

AI agents for chat, WhatsApp and phone support

Conveya lets you build one AI agent that handles customer contact across live chat, WhatsApp and phone. It answers from your knowledge base, takes actions in tools like Shopify and HubSpot, and hands off to your team when needed. EU hosted, live in an afternoon, no code.

Read more about Conveya

Users also considered

Watgo

(0)

Read more about Watgo

Users also considered

page 16 of 18

GetApp

100 S. Wacker Dr.
Ste. 600
Chicago, IL 60606
USA

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us Careers News Legal Privacy Policy

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.