Conveya - 2026 Pricing, Features, Reviews & Alternatives

Conveya is an AI agent platform for customer contact. You build one AI agent that talks to your customers in live chat, on WhatsApp and on the phone. It answers from your own knowledge base, completes tasks in your systems and hands off to a colleague the moment a human works better.

Set up your first agent in about 30 minutes. Point it at your website, help center or documents, connect your channels and tools, and go live the same afternoon. No code required.

What you can build:

- A web chat agent through an embeddable widget you can match to your brand

- A WhatsApp Business agent on your own number

- An inbound and outbound phone agent that answers calls, books appointments and transfers to a human when needed

- Custom actions that let the agent call your own APIs during a conversation, for example to check an order or create a ticket

Key features:

- Knowledge base with automatic ingestion, chunking and recency scoring, so answers stay accurate and current

- Unified inbox across web chat, WhatsApp and phone with smooth human handoff

- Custom actions over REST, so the agent takes real actions instead of only talking

- Lead capture, automated follow ups and business hours per agent

- Analytics with conversation insights, CSAT and a cost per resolution dashboard

- Replies in more than 20 languages in chat and more than 10 languages on voice

Integrations:

Conveya connects natively to the tools you already use, with no extra automation layer required. These include Shopify, WooCommerce, Lightspeed, Picqer, Sendcloud, HubSpot, Pipedrive, Salesforce, Intercom, Slack, Gmail, Outlook, Notion, Confluence, Google Drive, Airtable, Calendly, Google Calendar, Stripe and Twilio. A generic webhook and a Zapier connection cover everything else.

Security and hosting:

- All data stays in Europe on EU based infrastructure

- Single sign on through SAML 2.0

- Audit logging and role based access

- Guardrails and human handoff keep the agent within the scope you define

Deployment and pricing:

Conveya is fully cloud based. Start with a 30 day onboarding sprint for 1 euro, no credit card needed. Paid plans start at 49 euro per month for web chat, with WhatsApp, voice and CRM sync on the higher plans. Extra voice minutes and phone numbers are available as add ons.