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Top Rated AI Agents for Customer Support Software with Freshdesk - Page 2

Last updated: October 2026

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36 software options

AskSpot logo

Cloud AI sales & support agent for e-commerce

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Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

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Sevenfold logo

Pre-trained AI employees for business operations

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Sevenfold offers pre-trained AI employees for calls, sales, support, admin, and marketing tasks. Its specialized AI agents include receptionists, lead generators, sales executives, support managers, social media managers, SEO writers, and executive assistants. It integrates with 300+ tools via a no-code automation layer and supports AI voice for calls, conversations, and real-time workflow management.

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IrisAgent logo

AI for every customer conversation, grounded in your truth.

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IrisAgent is an AI support overlay for Zendesk, Salesforce, Intercom, or Freshworks. Grounded resolution across chat, email, voice, and text/SMS, with agent assist, AutoQA, and Support Analyst. Go live in about 24 hours. Customers: Dropbox, Zuora, Tekion. Pricing: irisagent.com/pricing

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NebulaHex logo

AI chatbot for customer support automation

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NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

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MindX Service AI logo

AI-based customer support solution

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Mindx Service AI is an intelligent, fully agentic customer support platform that provides human-like assistance, automating inquiries, boosting agent productivity, and managing customer loyalty.

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Ayudo logo

AI powered customer support automation platform

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Ayudo is a unified customer support and automation platform with built-in AI agents that handle complex conversations across multiple channels including chat, email, voice, and messaging. The platform features a single conversation inbox that integrates with over thirteen thousand applications, allowing support teams to manage all customer interactions in one place while AI-powered workflows automate routine queries and escalations.

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GuruSup logo

AI agents for autonomous customer support

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GuruSup is an AI-powered customer support platform managing inquiries across WhatsApp, email, voice, and web chat. It connects to business systems like CRM, ERP, and helpdesk tools to autonomously update orders, process refunds, and manage bookings. Features include omnichannel support with unified conversation threads, workflow automation, and integration with over 125 third-party applications.

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