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Top Rated AI Agents for Customer Support Software with Freshdesk

Last updated: October 2026

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36 software options

Unless logo

The AI Customer Agent for regulated Europe

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Unless is the AI Customer Agent for regulated European businesses. One agent runs the entire customer journey, acquisition, retention, expansion, and support, on EU-hosted models with a per-decision audit trail built in.

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CoSupport AI logo

Cloud AI platform for customer support automation

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CoSupport AI is a cloud-based AI platform for mid-to-large businesses that automates support tickets, delivers agent reply.

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Tactful AI logo

Simpler, Better and Modern Customer Service

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Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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Azeon logo

AI-powered support across multiple channels

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Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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Zoom Virtual Agent logo

Cloud-based agentic AI virtual agent for all sizes

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Cloud-based conversational AI platform that autonomously resolves customer support requests via intelligent self-service across.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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DeepConverse logo

Cloud-based AI customer support automation platform

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Cloud-based customer support automation for B2C companies, featuring an AI Support Agent, interactive decision trees, and omnichannel.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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My AskAI logo

Create an AI chatbot for your Customer Support.

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Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

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eesel AI logo

Cloud-based AI support automation for growing teams

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eesel AI is a cloud-based platform that deploys autonomous AI agents inside existing helpdesks and communication tools to automate.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Haptik logo

Cloud-based conversational AI platform for enterprises

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Haptik is a cloud-based conversational AI platform for mid-market and large enterprises, offering AI agents for customer support.

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Zingtree logo

Build interactive decision trees that guide your teams.

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Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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MyOperator logo

Cloud communication platform for calls, WhatsApp & AI

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MyOperator is a cloud-based business communication platform unifying calls, WhatsApp, and AI-powered bots for SMBs and enterprises.

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Five9 logo

Cloud contact and call center software

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

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JustCall logo

Cloud-based AI communication platform for sales teams

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Cloud-based AI communication platform for sales and support teams, combining voice, SMS, WhatsApp, and email with automated dialers.

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AskSpot logo
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AI sales agent for ecommerce stores

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AskSpot is an AI sales agent designed for e-commerce stores to assist customers in product discovery and purchasing decisions. The platform offers AI-powered product recommendations, multilingual support across over two hundred languages, and automated order and support management. AskSpot integrates with e-commerce platforms including Shopify, WooCommerce, and Magento to provide real-time customer assistance through chat functionality.

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Neople logo
(0)

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AgentMesh logo
(0)

AI platform for service and sales automation

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AgentMesh is an AI automation platform designed to complete end-to-end service and sales tasks within existing business workflows. The software integrates with platforms including Intercom, Zendesk, Freshdesk, Kustomer, Front, Gorgias, and Salesforce, and connects to help centers, documentation, APIs, and databases. It supports over sixty-five languages and handles multimedia inputs across text, image, video, and voice messages through multiple channels.

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ContextGPT logo
(0)

AI chatbot platform trained on website content

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ContextGPT is an AI chatbot platform enabling businesses to create automated customer support assistants trained on website content and documentation. It imports data from sources like Google Drive, SharePoint, Notion, and Confluence to build a knowledge base. Integrations include Zendesk, Intercom, Salesforce, and HubSpot. Supporting over ninety-five languages, it also provides analytics for monitoring chatbot performance.

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ASAPP logo
(0)

Cloud-based agentic CX platform for enterprises

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Cloud-based agentic Customer Experience Platform for enterprise contact centers, combining autonomous AI, agent-assist, and workforce.

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Kodif logo
(0)

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Maven AGI logo
(0)

Cloud-based enterprise AI customer support platform

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Maven AGI is a cloud-based enterprise AI agent platform automating customer support across chat, email, voice, and web for mid-market.

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