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Call Center Workforce Management Software with Real-Time Reporting (2026) - Page 2

Last updated: April 2026

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33 software options

Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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MiContact Center Business logo

Cloud contact center solutions

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MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

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DVSAnalytics Workforce Optimization logo

Improve Your Contact Center Customer Experience

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Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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SalesLens logo

Cloud-based data analysis platform

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SalesLens is a cloud-based data analysis software that helps businesses analyze and monitor sales conversations on a unified platform. Key features include reporting/analytics, an activity dashboard, data visualization, performance tracking, and more.

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3C Plus logo
(0)

Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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DCDial logo
(0)

Contact center solution

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DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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GoContact logo
(0)

Contact Center as a Service (CCaaS) platform

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GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

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