getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Chatbot Software with Multi-Channel Communication - Page 5

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

205 software options

CX Genie logo

Cloud-based and AI-enabled chatbot software

learn more
CX Genie is a cloud-based AI-powered chatbot software that automates customer support interactions on a unified platform.

Read more about CX Genie

Users also considered
Centribal logo

SaaS application that allows you to create & manage chatbots

learn more
Tool that allows you to integrate a bot with your team and turn it into a hybrid chatbot. The platform provides your chatbot with Artificial Intelligence (AI). In addition, train your chatbots thanks to NLP Natural Language Processing and make it grow as much as you want.

Read more about Centribal

Users also considered
Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

learn more
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

Read more about Quiq

Users also considered
Customerly logo

AI-first customer service: Automate, engage, and retain cust

learn more
Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

Read more about Customerly

Users also considered
Froged logo

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

learn more
IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

Read more about IMsupporting

Users also considered
Clerk Chat logo

Conversational messaging platform for customer connections

learn more
Clerk Chat is a business messaging platform that transforms landline numbers into textable phone numbers. It enables current numbers in Slack, Microsoft Teams, Salesforce, and a web app. Features include customizable contact groups, scalable AI conversations, workflow design tools, bulk messaging campaigns, hundreds of app integrations, and more.

Read more about Clerk Chat

Users also considered
charles logo

Web-based conversational commerce suite for consumer brands

learn more
charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Read more about charles

Users also considered
C-Zentrix logo

Omnichannel Contact Center with AI, CRM & Automation

learn more
C-Zentrix is a customer experience platform offering cloud & on-premise contact center software, omnichannel support, CRM, AI bots, video chat, and analytics built to empower businesses in sales, support, and service delivery.

Read more about C-Zentrix

Users also considered
Trring Me logo

Cloud-based communication management platform

learn more
We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

Read more about Trring Me

Users also considered
yellow.ai logo

Empowering Businesses with Customer Service Automation

learn more
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

Read more about yellow.ai

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered
iAdvize logo

Cloud-based AI sales associate for eCommerce businesses

learn more
iAdvize Copilot for Shoppers is a generative AI chatbot and shopping assistant that helps retailers provide personalized e-commerce experiences, improve product discovery, and increase conversion rates.

Read more about iAdvize

Users also considered
Zendesk Sunshine logo

Innovative and creative messaging platform.

learn more
Zendesk Sunshine helps businesses create conversations with their customers. Delivered as part of the Zendesk for service suite, it provides dynamic experiences that are embedded with advanced extensions and custom interactions so agents and customers can get the right information right away.

Read more about Zendesk Sunshine

Users also considered
Sagicc logo

An intelligent customer service experience.

learn more
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

Read more about Sagicc

Users also considered
ManyChat logo

Conversational AI platform for eCommerce businesses

learn more
ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. Administrators can share discount coupons, booking confirmations, promotional messages, and more with customers via email and text messages.

Read more about ManyChat

Users also considered
CustomGPT.ai logo

Instant Answers From Your Information.

learn more
AI Search and Retrieval from your Business Content.

Read more about CustomGPT.ai

Users also considered
VIVI logo

Conversational AI platform

learn more
VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.

Read more about VIVI

Users also considered
AgentX logo

Make AI Work For You

learn more
1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

Read more about AgentX

Users also considered
Haptik logo

Conversational AI tool with natural language processing

learn more
Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.

Read more about Haptik

Users also considered
Vozy logo

Voice AI platform for enterprises

learn more
Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered
Drift logo

Live chat & in-app messaging for sales & marketing

learn more
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

Read more about Drift

Users also considered
Amazon Connect logo

Scalable Omnichannel Contact Center Solution

learn more
Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

Read more about Amazon Connect

Users also considered
Intercom logo

AI-powered customer service with helpdesk

learn more
Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

Read more about Intercom

Users also considered
Velaro logo

Driving business success through every conversation.

learn more
Automate customer interactions with AI chatbots. Use your knowledge base, documents, and URLs to deliver accurate responses. Combine automation with guided workflows to create structured, interactive conversations that handle simple and complex inquiries while keeping support consistent.

Read more about Velaro

Users also considered