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CX Genie
5
1
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI customer support platform, all sizes
Table of Contents
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CX Genie - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
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CX Genie’s user interface
CX Genie reviews
Overall rating
4.0
/5
2
Positive reviews
50
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.50/10
5
4
3
2
1
1
0
1
0
0
CX Genie's key features
Most critical features, based on insights from CX Genie users:
All CX Genie features
Features rating:
CX Genie alternatives
CX Genie
Starting from
14.99
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Text
Starting from
19
/user
Per month
Tidio
Starting from
24.17
Per month
CX Genie pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- AI Chatbot
- API access
- Ticket Support
- SAML SSO
- Audit logs
- On-premise solution
- Help Desk
- Reports
User opinions about CX Genie price and value
Value for money rating:
CX Genie integrations (12)
Integrations rated by users
We looked at 2 user reviews to identify which products are mentioned as CX Genie integrations and how users feel about them.
Integration rating: 4.0 (1)
“The multilingual handling shaped my rating. Our Instagram audience writes in Indonesian, English, and often a casual mix with plenty of slang, abbreviations, and emoji. The AI still understands the intent and replies in the same style the customer us”
Syeila M.
Barista
Other top integrations
CX Genie support options
Typical customers
Platforms supported
Support options
Training options
CX Genie FAQs
Q. Does CX Genie support mobile devices?
CX Genie supports the following devices:
iPhone, iPad
Q. What level of support does CX Genie offer?
CX Genie offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)