VIVI - 2025 Pricing, Features, Reviews & Alternatives

VIVI is a software that can talk to people using voice or text, and help them with various tasks or queries. It can work on different platforms, such as websites, mobile apps, texting, or phone calls, and it can handle many customers at the same time. It can also work around the clock, without getting tired or bored. VIVI can help businesses and organizations to provide better service to their customers, by doing things like:

- Answering questions and providing information: VIVI can understand natural language and respond to customer queries and requests, using the information from the business or organization's website, database, or other sources. It can also provide relevant suggestions or recommendations, based on the customer's needs and preferences.

- Generating leads and sales or booking appointments: VIVI can initiate or follow up on conversations with potential or existing customers, and persuade them to buy a product or service, or schedule a meeting or consultation. It can also collect contact details and other information, and update the business or organization's CRM system.

- Processing orders and payments: VIVI can help customers to place orders for products or services, and guide them through the payment process. It can also confirm the order details, provide tracking information, and handle cancellations or refunds.

- Conducting surveys and collecting feedback: VIVI can ask customers to rate their experience, provide feedback, or answer survey questions, using voice or text. It can also analyze the responses and generate reports and insights for the business or organization.

- VIVI uses GoVivace's advanced voice technology, which makes it more accurate and reliable. It can recognize what people are saying, even if they have different accents or languages. It can also verify their identity by their voice, and analyze their characteristics, such as gender, age, or emotion. It can also create realistic and natural speech, using generative AI, which makes it sound more human and engaging. VIVI pays attention to details, such as the context of the conversation, the history of the customer, and the goals of the business, and adapts its responses accordingly. VIVI is best suited for businesses and organizations that need to provide 24/7 customer support, sales, and lead generation, order processing, appointment bookings, and surveys. It can help them to improve their customer satisfaction, loyalty, and retention, as well as reduce their operational costs and increase their revenue.