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Incident Management Software

Last updated: April 2026

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49 software options

HSI Donesafe logo

HSI Donesafe

Cloud-based EHS management tool for workplace safety.

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Report and resolve incidents fast from any device. Capture details in real time, assign follow-up actions, and track trends to prevent future issues and improve workplace safety.

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Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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Onspring logo

Onspring

Cloud-based GRC solution for enterprises and governments.

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Proactively manage enterprise and IT incidents as they occur using automated workflows that communicate immediately with impacted parties through triggered data alerts. Establish relationships between incidents & impacted elements, such as locations, policies, risks & business continuity plans.

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Resolver logo

Resolver

Risk platform for enterprise resilience

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Resolver's Incident Management Software is a complete solution for responding to, reporting on, and investigating incidents. Standardized incident capture and powerful reporting allows you to quickly understand what's happening and why. Manage resources, minimize impact and prevent incidents.

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AlertOps logo

AlertOps

Incident & response management tool for IT & DevOps teams

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Prioritize Critical Alerts, Build Advanced Workflows & Streamline Processes ¿ giving you unparalleled flexibility.

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JIRA Service Management logo

JIRA Service Management

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Callgoose SQIBS logo

Incident and workflow management solution

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Callgoose SQIBS is a next-generation automation platform that optimizes IT operations, streamlines incident management, and enhances system reliability. With real-time alerts, auto-remediation, on-call scheduling, and seamless integrations, it reduces downtime, boosts efficiency, and lowers IT costs

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Simpli inspect logo

Cloud-based maintenance and workforce management software

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Simpli inspect is a cloud-based inspection and auditing platform designed to digitize and streamline operations, maintenance, safety, and compliance processes.

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SIGNL4 logo

Mobile Alerting for Ops and Response Teams

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When critical systems fail or incidents happen, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time.

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i-Vertix logo

IT infrastructure management software

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i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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GRC Toolbox logo

Where govenance, risk and compliance meet for success

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GRC Toolbox is a web-based software solution for governance, risk, compliance (GRC). Companies and organizations around the world rely on GRC Toolbox to successfully manage risks, monitor controls, manage policies and contracts.

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IncMan SOAR logo

Security orchestration, automation and response platform

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IncMan SOAR is a cloud-based and on-premise platform, which enables enterprises to manage, evaluate, and plan various security operation tasks such as threat hunting and investigation, triage and escalation, incident qualification, and more using machine learning and automation capabilities.

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Better Stack logo

The AI SRE observability stack

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Better Stack lets you see inside any stack, debug any issue, and resolve any incident.

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DERDACK Enterprise Alert logo

Respond up to 10x faster to critical incidents

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Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.

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FaceUp Whistleblowing System logo

Centralized Whistleblowing & Case Management Platform

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FaceUp is a secure compliance and whistleblowing platform built for Compliance, Legal, HR, and Risk teams. Manage reports, investigations, and regulatory obligations in one structured system with full audit trails, analytics, and enterprise-grade security.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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24Cevent logo

On-call incident response when alerts are not enough

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24Cevent is an incident response platform designed for the moment when things break. It ensures critical incidents reach the right on-call person, require acknowledgment, and escalate automatically until action is taken, helping teams reduce downtime during active incidents.

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ManageEngine Log360 logo

Log management and SIEM management solution

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ManageEngine Log360 is a log management and SIEM (security information and event management) platform which helps businesses to monitor and manage network security, audit Active Directory changes, log devices, and gain visibility into cloud infrastructures.

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HaloITSM logo

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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LogicGate Risk Cloud logo

Cloud-based compliance solution for GRC.

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LogicGate Risk Cloud is a no-code governance, risk, and compliance (GRC) platform that scales and adapts to your changing business needs and regulatory requirements. It combines a suite of purpose-built applications with intuitive technology that allows risk professionals to form, evolve, and communicate a market-leading risk strategy.

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Teramind logo

Employee Monitoring, UAM, ITM & IRM, DLP, and Compliance.

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Teramind is a unified employee monitoring, insider threat detection, data loss prevention, compliance and governance solution. Track digital interactions, optimize productivity, monitor privileged users, to enforce policies, prevent IP and data leaks and maintain and prove regulatory compliance.

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ilert logo

One platform for alerting, on-call and uptime monitoring.

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ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only when necessary.

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OpsGenie logo

Modern IT incident management and response solution

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Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action.

Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

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TeamMate Risk & Compliance logo

TeamMate Risk & Compliance is an all‑in‑one GRC platform.

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TeamMate Risk & Compliance connects incident management to the broader GRC program — linking incidents to risks, controls, and policies for full context and accountability.

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Grafana logo

2025 Gartner® Magic Quadrant™ Leader in Observability

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Grafana Labs, a Leader in the 2025 ® Magic Quadrant™ for Observability Platforms and positioned furthest to the right for Completeness of Vision, offers an OSS-based, composable observability stack with Grafana Cloud and the LGTM Stack.

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