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24Cevent Logo

On-call incident response when alerts are not enough

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24Cevent - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

24Cevent overview

What is 24Cevent?

24Cevent is designed for the moment when things break.

Most organizations already have monitoring tools, but when a critical incident occurs, teams still lose time figuring out who should respond, confirming if someone is acting, and coordinating actions across multiple channels.

24Cevent focuses on incident response and on-call coordination. It ensures alerts reach a real person, require acknowledgment, escalate automatically if there is no response, and allow teams to execute actions while the incident is still happening.

Instead of just notifying, 24Cevent helps teams reduce response time, avoid missed alerts, and maintain operational continuity during high-impact incidents.

It is not a monitoring platform or a help desk.

It is built for teams that need to act immediately when downtime means lost revenue, risk, or service disruption.

Starting price

65per user /
per month

Alternatives

with better value for money

24Cevent’s user interface

Ease of use rating:

24Cevent reviews

Overall rating

4.7

/5

18

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

13

5

0

0

0

Who uses 24Cevent?

Based on 18 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Telecommunications
Financial Services
Computer Hardware
Supermarkets
Others

Use cases

Incident Management
Emergency Notification
Server Monitoring
Application Performance Management
IT Management

24Cevent's key features

Most critical features, based on insights from 24Cevent users:

Alerts/Notifications
Workflow management
On call scheduling
Status tracking

All 24Cevent features

Features rating:

Activity dashboard
Alerts/Notifications
API
Communication management
Communications management
Contact management
Customizable templates
Data import/export
Data visualization
Email alerts
Event logs
Event triggered actions
Incident management
Incident reporting
Interaction tracking
IT incident management
Maintenance scheduling
Mass notifications
Mobile alerts
Multi-Channel communication
Multi-Language
Multi-Language alerts
On call scheduling
Real-Time notifications
Real-Time updates
Reporting/Analytics
Risk alerts
Self service portal
Service level agreement (sla) management
SMS messaging
Status tracking
Templates
Two-Way communication
Workflow management

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24Cevent pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

65

/user

Per month

Features included:

  • Incident alerting and notification
  • Multi-channel notifications (phone, SMS, email, chat)
  • Verified phone call notifications
  • Mandatory alert acknowledgment
  • Automatic escalation rules
  • On-call alerting
  • Centralized incident notification console
  • Incident history and audit trail
  • Alert delivery tracking
  • Team response visibility
  • After-hours and on-call coverage

Premium

100

/user

Per month

Features included:

  • All features on the basic plan +
  • Incident workflows and automation
  • Interactive incident handling
  • Automated incident response actions
  • Action chaining and conditional logic
  • Automated data requests and approvals
  • Post-incident task automation
  • Ticketing and system integrations
  • Incident traceability and audit trail
  • Basic SLA and operational reporting

User opinions about 24Cevent price and value

Value for money rating:

24Cevent support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Documentation
Webinars
Live Online
Videos

24Cevent FAQs

Related categories