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ITSM
Freelancers

ITSM Software - Page 8

Last updated: April 2026

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KLX ESM

(0)

Enterprise service management and automation platform

KLX ESM is an enterprise service management platform that centralizes IT and HR service management for small and medium businesses. The solution features a self-service portal, incident management compliant with ITIL practices, and automated workflows for both IT and HR processes. KLX ESM integrates with common business tools like Active Directory and Microsoft Teams while providing customizable dashboards for data-driven decision making.

Read more about KLX ESM

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KACE Cloud

(0)

Unified endpoint management software

KACE Cloud is a patch management software that helps businesses protect remote devices across endpoints. The platform offers location-tracking capabilities, that enable managers to monitor device locations in real-time.

Read more about KACE Cloud

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etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

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sDesk

(0)

Cloud-based IT Service Platform

sDesk is an IT service management software that includes features like managing incidents, requests, changes, problems and major incidents through its cloud platform. The software also has a security operations centre that ensures cybersecurity threats are not overlooked by providing threat bulletins from sources like the National Cyber Security Centre.

Read more about sDesk

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Tuva IT

(0)

An AI Assistant to automate your IT Service Management

Choose Tuva IT to automate your IT Helpdesk and IT Service Management without Human Intervention & make it easy for your Customers & Employees to get what they need.

Read more about Tuva IT

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BYKT

(0)

AI-powered IT service management platform

BYKT is an AI-powered IT Service Management solution that combines Bayesian inference for diagnosing issues with Kepner-Tregoe methodology for structured investigations. The system features a Cognitive UX interface that understands natural language, eliminating the need for complex menus while providing intelligent classification and a visual workflow builder for creating diagnostic templates.

Read more about BYKT

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KIX

(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

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HCL BigFix Service Management

(0)

AI-Powered Service Management. Insightful. Intelligent.

IT Service Management (ITSM) tools are essential for enterprises to manage and deliver streamlined IT services to their employees and customers. ITSM tools can also be leveraged beyond IT teams by departments like HR and facilities to handle their workflows.

Read more about HCL BigFix Service Management

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OpenText Service Management

(0)

IT service management and ticketing solution

Service Management Automation X (SMAX) is an IT Service Management (ITSM) software that provides an integrated, intelligent, and role-based service experience for employees. SMAX comes with advanced features such as AI and automation, codeless configuration, and a no-wait self-service portal that provides a consumer-like service experience.

Read more about OpenText Service Management

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CommandLink SD-WAN

(0)

Network mamagement platform

CommandLink SD-WAN delivers seamless multi-wan connectivity for all locations, integrating security and improving cloud application performance. The UTM/NGFW integration offers direct access to the internet for every location, avoiding high latency traffic through carrier gateways.

Read more about CommandLink SD-WAN

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ServiceTeam ITSM

(0)

Microsoft-centric ITSM software

Infused with the same technology as the Microsoft ecosystem you depend on, ServiceTeam ITSM is native to the Microsoft Power Platform and Dynamics 365.

Read more about ServiceTeam ITSM

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PC-Duo

(0)

PC-Duo: fast, secure and centrally managed remote control.

PC-Duo provides fast and reliable PC-to-PC remote control and remote access over LAN/WAN and internet connections.

Read more about PC-Duo

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K inventory

(0)

Cloud and mobile-based inventory management software

K inventory is an online software and mobile app of inventory management, created for all types of companies. It improves the reliability of your assets' tracking.

Read more about K inventory

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TACO

(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

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tbITSM

(0)

Cloud-based IT service management and helpdesk tool

tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

Read more about tbITSM

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