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etrack1 Logo

For customer centres with passionate customer service manage

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etrack1 - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

etrack1 overview

What is etrack1?

etrack1 is for customer centres with passionate customer service managers and employees who find that shared Outlook folders, or their current ticketing / CRM / telephone system, offers more challenges than solutions.

etrack1 is for customer service managers and employees who know they can provide much better service and do their work significantly more efficient if they have the best available tools.

etrack1 is for customer service managers and employees who need our experience from hundreds of implementations. For those who do not want to buy technology from one place, implementation from another and get support from a third.

Starting price

0.2usage based /
per year

Alternatives

with better value for money

etrack1’s user interface

Ease of use rating:

etrack1 reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

etrack1's key features

Most critical features, based on insights from etrack1 users:

Activity tracking
Alerts/Escalation
Analytics
API
Autoresponders
Call routing
CRM
Customer history
Customer segmentation
Customizable templates

All etrack1 features

Activity tracking
Alerts/Escalation
Analytics
API
Autoresponders
Call routing
CRM
Customer history
Customer segmentation
Customizable templates
Data import/export
Drag & drop
Email management
Engagement tracking
Inbox management
Knowledge base management
Live chat
Multi-Channel communication
Performance metrics
Prioritization
Queue management
Real-Time analytics
Real-Time monitoring
Real-Time notifications
Reporting & statistics
Self service portal
Single sign on
Social media integration
Support ticket management
Surveys & feedback
Third-Party integrations
Ticket management
Workflow management

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etrack1 pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

User model

80

/user

Per year

Ticket model

0.2

Per year

User opinions about etrack1 price and value

Value for money rating:

etrack1 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Chat
Knowledge Base

Training options

In Person
Live Online
Webinars
Documentation
Videos

etrack1 FAQs

Related categories