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IT Ticketing Systems

IT Ticketing Systems Software - Page 8

Last updated: October 2026

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191 software options

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Sage CRM

3.6

(73)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Web-based CRM for small and medium businesses

Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses.

Agile CRM

4.1

(526)

251

164

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Maximizer CRM

4.1

(366)

132

161

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer relationship and lead management solution

Maximizer CRM is a lead management solution designed specifically for the unique challenges that sales teams and managers face. Teams can monitor and achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center.

Odoo

4.2

(1.3K)

703

402

103

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one open-source business software

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Act!

3.9

(937)

416

262

119

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

More than CRM - Your total relationship solution.

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized and turn relationships into results.

Sygma

(0)

Cloud-based & on-premise platform for IT management.

Sygma is a cloud-based platform that helps streamline IT service processes with ticketing, time tracking, knowledge management, and online billing for managed services providers (MSPs) and developers. With Sygma's centralized platform, IT teams can efficiently manage tasks, information, and processes, all within a single platform. The software provides access to information from anywhere, at any time, with tools for quick and easy management of IT service-related operations.

Ticketping

(0)

Slack-native AI helpdesk for lean support teams

Cloud-based AI helpdesk routing email, live chat, and form submissions into Slack threads, with ticket tracking and analytics.

SIVO Hub - Smart IT Value Operations Hub

(0)

Cloud-based IT value & cost management for enterprises

Cloud-based IT value operations platform for mid-to-large enterprises, offering cost transparency, TBM/ITFM frameworks, and financial.

Read more about SIVO Hub - Smart IT Value Operations Hub

Users also considered

eGain AI Knowledge Hub

(0)

#1 Knowledge Management System - Top-rated by Gartner

eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

root9

(0)

Alert Management, On-Call, and ITSM that learns as you work.

root9 is a modern IT Operations platform that unifies alert management, on-call, and ITSM for IT Ops, NOC, SRE, and DevOps teams. It builds operational identity from real activity instead of a CMDB, and AI agents assist on every record with the evidence shown. Built to learn, not to be taught.

SparrowDesk

(0)

AI & Agentic Customer Support with Zoona AI

SparrowDesk is an AI-driven IT ticketing system powered by Zoona AI—automate issue tracking, prioritize incidents, and resolve tickets faster with agentic AI.

Second CRM

(0)

Making Businesses Profitable

Cloud based easy to use software to improve customer relationships, increase sales and much more.

DeskDay

(0)

Conversational service automation for MSPs

DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

TIKTING

(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

OpenText Service Management

(0)

IT service management and ticketing solution

Service Management Automation X (SMAX) is an IT Service Management (ITSM) software that provides an integrated, intelligent, and role-based service experience for employees. SMAX comes with advanced features such as AI and automation, codeless configuration, and a no-wait self-service portal that provides a consumer-like service experience.

Read more about OpenText Service Management

Users also considered

VARStreet CRM

(0)

Customer relationship management (CRM) solution

VARStreet CRM is an extension of quoting and eCommerce modules. All the quotations create Opportunities in the CRM for salespeople. Similarly, all the abandoned carts are also available in the CRM for follow-ups and further actions.