getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Knowledge Base Software with Windows

Last updated: July 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

66 software options

Veloxy logo

AI-enabled sales enablement platform for Salesforce

learn more
Veloxy is a sales enablement software designed to help Salesforce users manage log activities, track potential leads, and share product content with customers. The platform enables sales agents to automate data entry, gain insights into leads behavior, and search and add prospects using geolocation.

Read more about Veloxy

Users also considered
Creatio CRM logo

New era CRM to manage all customer and operational workflows

learn more
Advanced AI-powered knowledge management capabilities. Interactive knowledge base, flexible sharing and collaboration workflows, easy-to-use tags and cross-links for quick search and classification, and user engagement.

Read more about Creatio CRM

Users also considered
Helpjuice logo

Cloud-based knowledge management platform

learn more
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers

Read more about Helpjuice

Users also considered
Showcase Workshop logo

Turn your device into a powerful sales presentation toolkit

learn more
Showcase Workshop is a content sharing and presentation platform for screen-to-screen selling. Build a robust toolkit of custom content that your sales and marketing team can present and share with prospective clients any time, anywhere.

Read more about Showcase Workshop

Users also considered
Whatfix logo

Accelerate Digital Adoption

learn more
Whatfix helps enterprises control, accelerate, and optimize software adoption to drive measurable business outcomes from their technology investments.

Read more about Whatfix

Users also considered
InvGate Service Management logo

Web-based IT service desk software

learn more
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

Read more about InvGate Service Management

Users also considered
Agiloft logo

Cloud-based tool for contract lifecycle management.

learn more
Agiloft offers a cloud-based contract lifecycle management (CLM) system that enhances business efficiency and minimizes risk by streamlining contract procedures. Its Data-first Agreement Platform offers deep insights into contract data, promoting collaborative agreement formation across organizations. Agiloft automates key contract management activities, allowing for the creation of superior contracts more swiftly.

Read more about Agiloft

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
Scribe logo

Turn any process into a step-by-step guide, instantly.

learn more
Scribe instantly turns a process into a step-by-step guide by capturing your work. It converts your clicks and keystrokes into written instructions.

Dramatically shorten the time it takes to create process documentation, work instructions, SOPS, and other guides for your team and customers.

Read more about Scribe

Users also considered
SysAid logo

AI-enabled ITSM platform for businesses of all sizes

learn more
SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

Read more about SysAid

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

Read more about HappyFox Help Desk

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

learn more
Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

Read more about Issuetrak

Users also considered
LiveHelpNow logo

Help desk and live chat solution for customer service

learn more
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

Read more about LiveHelpNow

Users also considered
EcholoN logo

Helpdesk software for managing customer service processes

learn more
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

Read more about EcholoN

Users also considered
USU Knowledge Management logo

Knowledge Management Platform for Customer Service

learn more
USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

Read more about USU Knowledge Management

Users also considered
Motadata ServiceOps logo

IT service management platform to adopt digital changes

learn more
Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

Read more about Motadata ServiceOps

Users also considered
TheBrain logo

Organize, Visualize and Share Knowledge.

learn more
TheBrain enables you to connect ideas, data, and projects the way you think. Combined with powerful note-taking, AI and search features, users can easily organize large data sets and gain instant access to all relevant information to streamline decision-making and foster innovation.

Read more about TheBrain

Users also considered
Deskpro logo

Customer service software you can depend on

learn more
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

Read more about Deskpro

Users also considered
TEMS.ai logo

AI-powered digital work instructions for Factories & WHs

learn more
TEMS.ai is an AI-powered knowledge platform that transforms frontline expertise into interactive digital instructions and SOPs for manufacturing and warehouse environments. The system captures processes through video or existing files, automatically generating structured, role-specific work instructions that can be instantly shared across multiple languages. TEMS.ai enables paperless operations while improving quality and productivity through real-time updates and advanced analytics.

Read more about TEMS.ai

Users also considered
UseResponse logo

All-in-one Customer Support and Feedback Suite

learn more
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

Read more about UseResponse

Users also considered
C2CRM logo

Affordable, Robust & Easy to Use CRM

learn more
C2CRM streamlines sales process by providing real-time information on leads, prospects and customers. It helps improve marketing efforts by tracking which marketing initiatives work and which ones do not. while streamlining the customer service by providing comprehensive customer information.

Read more about C2CRM

Users also considered
Seenaps logo

Cloud-based network management software

learn more
Seenaps is a cloud-based network management software that centralizes various operations for franchises and retail networks.

Read more about Seenaps

Users also considered
Manual.to logo

Turn your best know-how into your standard practice.

learn more
Tired of knowledge bases your frontline ignores? Replace unused wikis and outdated binders with a mobile-first knowledge base they'll actually use. Create visual, searchable articles in minutes. Put a single source of truth for all your SOPs and guides directly in your team's pocket.

Read more about Manual.to

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
DiliGenie logo

Power Your IT Projects with DiliGenie’s Smart Tools!

learn more
DiliGenie’s Knowledge Base centralizes IT information, empowering users and teams to find solutions quickly. It promotes self-service, integrates with incident management, and supports continuous improvement, enhancing service quality and driving better outcomes for both IT teams and users.

Read more about DiliGenie

Users also considered