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Top Rated Reputation Management Software with Customer Experience Management - Page 4

Last updated: April 2026

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105 software options

Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Nuvi logo

Social data monitoring, reputation management using insights

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See when someone reviews your business across 29 different review platforms and respond to them in one easy-to-use interface.

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Locobuzz logo

Digital customer experience management

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Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

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Podium logo

AI-enabled lead management and conversion platform

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Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.

Automatically send every customer a review request at the exact right moment, so they can leave you a review in 20 seconds. Then, reply to every lead with AI.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Opiniion logo

Enhancing resident joy with real-time insights

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Opiniion is a resident satisfaction software that helps property owners and operators to measure and manage the resident experience from initial tours to move-outs.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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Percolate logo

Leading Marketing Orchestration Platform for the Enterprise

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Percolate is purpose-built to help marketers deliver coordinated, efficient, and intelligent campaigns and content at scale.

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Customer Alliance logo

Manage feedback and reviews in a smart and simple way

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Own your customer satisfaction and embrace efficiency with the all-in-one platform for customer reviews, surveys, and satisfaction metrics.

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Verified Reviews logo

Review management software with rich snippets

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Verified Reviews is a web-based customer review management software designed to help eCommerce businesses and retailers control the visibility of brands and optimize conversion rates by collecting, moderating, and publishing authentic reviews from consumers. It lets teams enhance online reputation and image, improve SEA and SEO performance, and retain and re-engage customers.

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Caliber logo

Reputation management software

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Caliber Platform helps optimize the impact of your activities and mitigate crises by getting a real-time understanding of your stakeholders with our accurate brand and reputation data.

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Wonderflow logo

Unified Voice of the customer analytics

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Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews.

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TrustAnalytica logo

Unified Messaging Platform to Power your Business!

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Trust Analytica is an all-in-one Experience Marketing platform for any type of businesses.
Reach your customers wherever they are.
Gain reviews, collect payments, communicate with customers, and capture leads—all from a single dashboard

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Online Reputation Management logo

AI-driven brand reputation monitoring

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Online Reputation Management (ORM) is a solution that helps streamline reputation management using review monitoring, AI responses with bulk responding, sentiment analysis, and competitor analysis. The software centralizes feedback from multiple sources and suggests appropriate responses that match brand tone. Businesses can track competitor performance, categorize reviews by topic, and transform customer feedback into actionable insights for operational improvements.

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unitQ logo

Understand your users in real time

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unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

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Revyoo logo

Reputation and review management solution

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Revyoo is a reputation management platform that helps businesses manage customer reviews and brand mentions across the market leading review platforms. Teams can integrate the system with leading review sites including Google, Facebook, Trustpilot, TripAdvisor, Airbb, Yelp, Hotels.com and more.

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Repysis logo

Master your digital footprint with AI-powered reputation

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Repysis is an AI-powered Online Reputation Management (ORM) platform that leverages advanced language AI and Google APIs to monitor, analyze, and improve your digital footprint. It provides real-time sentiment analysis, automated reporting, and dynamic trust badges for professionals and brands.

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RapidNPS logo

Real-time customer satisfaction tracking tool

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RapidNPS is a tool for monitoring customer satisfaction through the Net Promoter Score (NPS), helping businesses measure and improve customer loyalty.

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Crowd Analyzer logo

Advanced arabic media intelligence and sentiment analysis

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Crowd Analyzer is a comprehensive monitoring and analytics platform that transforms data into actionable insights for strategic advantage. It provides users advertisement insights for optimal performance, integrating and utilizing data APIs. Crowd Analyzer is an Arabic-focused social media monitoring platform, empowering brands across the MENA region with AI-driven tools to track, analyze, and elevate brands.

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Reeview logo

Review and reputation management software

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Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

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Review Analytics logo

Software to discover actionable insights about your reviews

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Review Analytics is a tool that allows you to discover actionable insights about your reviews, analyze customer sentiments, and more.

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EngagePackage logo

Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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Subsig logo

Brand reputation & AI visibility management

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Subsig is a reputation management platform that centralizes reviews and social mentions from various sources. It tracks brand ratings, sentiment, and mentions across review sites and social media, sending real-time alerts for new reviews or competitor activity. Subsig identifies competitors via mentions, highlights visibility gaps, and uses generative optimization to enhance how AI tools display and describe products in search results.

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