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Customer Alliance
5
12
4
3
3
0
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Manage feedback and reviews in a smart and simple way
Table of Contents
Customer Alliance - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Customer Alliance overview
What is Customer Alliance?
Customer Alliance makes it easy to capture, understand, share, and act on feedback.
Customer Alliance is a dynamic tech company on a mission to empower organizations to be loved by exceeding people’s expectations. We’ve built a powerful Software-as-a-Service platform that makes it easy to capture, understand, share, and act on feedback.
Each day, we proudly serve over 5,000 organizations spanning the hospitality, healthcare, automotive, and insurance industries. Our platform delivers a comprehensive view of satisfaction metrics at each customer touchpoint and provides the tools necessary to manage feedback and reviews in a smart and simple way. Like a GPS for the customer journey.
Elevate your online visibility and manage customer feedback without putting in overtime.
Own your customer satisfaction and embrace efficiency with the all-in-one platform for customer reviews, surveys, and satisfaction metrics.
Customer Alliance’s user interface
Customer Alliance reviews
Overall rating
4.2
/5
18
Positive reviews
75
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.75/10
5
4
3
2
1
12
3
0
0
3
Who uses Customer Alliance?
Based on 18 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Customer Alliance's key features
Most critical features, based on insights from Customer Alliance users:
All Customer Alliance features
Features rating:
Customer Alliance alternatives
Customer Alliance
Starting from
No pricing info
Trustpilot
Starting from
299
Per month
rater8
Starting from
89
/user
Per month
Birdeye
Starting from
No pricing info
Customer Alliance pricing
Pricing plans
Pricing details:
Essential
No pricing info
Features included:
- Add surveys to selected touchpoints
- Show location’s review score on your website
- View satisfaction, effort, and loyalty over the customer journey
Standard
No pricing info
Features included:
- Automatically send custom surveys via email
- Add surveys to your website, location (QR code) emails or app
- Distribute reviews to various online portals
Professional
No pricing info
Features included:
- Use advanced analytics to track customer satisfaction, effort, and loyalty over time
- Discover a deep understanding of your customers with AI text analytics
Enterprise
No pricing info
Features included:
- Connect to in-house BI tools using our enterprise API
- Migrate historical data
Basic
No pricing info
Features included:
- Use basic analytics to understand your online reputation
- Respond to online reviews in one place
- Show your reviews & score on your website
User opinions about Customer Alliance price and value
Value for money rating:
Customer Alliance integrations (1)
Integrations rated by users
We looked at 18 user reviews to identify which products are mentioned as Customer Alliance integrations and how users feel about them.
Integration rating: 5.0 (1)
“importa le prenotazioni da bemyguest e automatizza la disponibilità”
“Scarichiamo le prenotazioni ed inviamo la disponibilità.”
Filippo S.
Ricevimento
Other top integrations
Customer Alliance support options
Typical customers
Platforms supported
Support options
Training options