getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

RapidNPS Logo

Real-time customer satisfaction tracking tool

Table of Contents

RapidNPS - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

RapidNPS overview

What is RapidNPS?

By leveraging the Net Promoter Score (NPS), a key metric in customer satisfaction, RapidNPS enables businesses of various sizes and types to track and analyze customer feedback effectively.

The platform offers a range of features, including a standard multilingual NPS survey​, ready-to-share links and QR codes, intelligent reputation enhancement, location and source tracking, and a Practical reporting dashboard. Its focus on customer satisfaction, combined with its capacity to reduce customer churn and improve online reputation, makes it a robust solution for businesses aiming to grow and sustain in a customer-centric environment. Also, RapidNPS's emphasis on data-driven insights, trend analysis, and benchmarking provides businesses with the tools to stay competitive and responsive to customer needs.

Starting price

49flat rate /
per month

Alternatives

with better value for money

RapidNPS’s user interface

Ease of use rating:

RapidNPS reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

RapidNPS's key features

Most critical features, based on insights from RapidNPS users:

Access controls/permissions
Activity dashboard
AI/Machine learning
Alerts/Notifications
Anonymous feedback
API
Campaign analytics
Collaboration tools
Commenting/Notes
Complaint monitoring

All RapidNPS features

Access controls/permissions
Activity dashboard
AI/Machine learning
Alerts/Notifications
Anonymous feedback
API
Campaign analytics
Collaboration tools
Commenting/Notes
Complaint monitoring
Conditional logic
CRM
Customer database
Customer experience management
Customer segmentation
Customer surveys
Customizable branding
Data import/export
Data visualization
Email management
Engagement tracking
Feedback management
Hashtag tracking
Keyword tracking
Mobile survey
Multi-Channel communication
Multi-Channel distribution
Multi-Channel marketing
Multi-Language
Negative feedback management
NPS of customers
NPS survey structure
Performance metrics
Point of sale (pos)
Pulse surveys
Question branching
Question library
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Response management
Review monitoring
Review request
Review sharing
Search/Filter
Segmentation
Sentiment analysis
SMS messaging
SSL security
Survey/Poll management
Surveys & feedback
Text analysis
Text fields
Third-Party integrations
Trend analysis
Visual analytics
Website integration

RapidNPS alternatives

RapidNPS logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ReviewInc logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

1500

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

RapidNPS pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 1 business
  • 1 location
  • Up to 3 sources
  • Unlimited responses
  • 1 user
  • 24/7 support
  • Monthly email reports

Basic

49

Per month

Features included:

  • 1 business
  • Up to 3 locations
  • Unlimited sources
  • Unlimited responses
  • Up to 3 users
  • 24/7 support
  • Weekly email reports
  • Daily WhatsApp reports

Advanced

99

Per month

Features included:

  • 1 business
  • Unlimited locations
  • Unlimited sources
  • Unlimited responses
  • Unlimited users
  • 24/7 support
  • Weekly email reports
  • Daily WhatsApp reports

Enterprise

199

Per month

Features included:

  • Unlimited businesses
  • Unlimited locations
  • Unlimited sources
  • Unlimited responses
  • Unlimited users
  • 24/7 support
  • Daily email reports
  • Daily WhatsApp reports
  • API access

User opinions about RapidNPS price and value

Value for money rating:

RapidNPS integrations (1)

Top integrations

RapidNPS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
24/7 (Live rep)
Chat

Training options

Live Online
Documentation
Videos
Webinars

RapidNPS FAQs

Related categories