App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Amazon Pinpoint Logo

Marketing communication management software

Table of Contents

Amazon Pinpoint - 2025 Pricing, Features, Reviews & Alternatives

What is Amazon Pinpoint?

Amazon Pinpoint is a cloud-based marketing communication management software designed to help businesses engage with the target audience via inbound and outbound marketing campaigns. The platform enables organizations to connect with customers via text messages, email, and voice channels.

Amazon Pinpoint enables marketing teams to create, run, and manage multiple marketing campaigns to promote products and services, share offers, and send newsletters and other content using customizable templates. Marketers can create targeted customer segments and send trigger-based communications for shipping notifications, status updates, sign-ups, purchase confirmation, and other events.

Amazon Pinpoint allows users to send bulk messages and provides insights into the open and click rate and performance of campaigns via analytics and reports.

Starting from

1

Alternatives with better value for money

Amazon Pinpoint's features

Features rating:

Campaign Management
Engagement Tracking
In-App Events Tracking
Retention Tracking
Revenue Tracking

Amazon Pinpoint alternatives

Amazon Pinpoint logo
4.5
(22)

Starting from

1

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CleverTap logo
4.4
(57)
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Fullstory logo
4.6
(66)
visit website

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Amazon Pinpoint pricing

Value for money rating:

Starting from

1

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

Amazon Pinpoint integrations (6)

Amazon Pinpoint support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Documentation
Videos

Amazon Pinpoint reviews

Overall rating

4.5

/5

22

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10
Rating distribution

5

4

3

2

1

14

5

2

1

0

Pros
Easy to use, I can customize it easy. I like the options that allow me to surf the website better.
It is very useful because I can understand a lot more about the ways users use the applications. My vision and the way I contact my users has expanded a lot more, and I can now get better results.
Amazon Mobile Analytics has really saved my small business and allowed me to increase profits through utilizing specific and targeted business practices.
Cons
Customer service is horrible if you need to talk to a live person on the phone.
Sometimes a third party seller ships you defective merchandise.
When I first joined this stop it was very slow and I was really upset with it in the later days on a star getting better and faster.

Amazon Pinpoint FAQs

Q. What type of pricing plans does Amazon Pinpoint offer?

Amazon Pinpoint has the following pricing plans:
Starting from: $1.00

These products have better value for money


Q. Who are the typical users of Amazon Pinpoint?

Amazon Pinpoint has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Amazon Pinpoint support?

Amazon Pinpoint supports the following languages:
English


Q. Does Amazon Pinpoint offer an API?

No, Amazon Pinpoint does not have an API available.


Q. What level of support does Amazon Pinpoint offer?

Amazon Pinpoint offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories