Databox Pricing, Features, Reviews and Alternatives

Amazing customer support, very easy to use, nice design too.

None so far, extremely flexible so meeting all our needs.

I love to centralize the KPIs in one place. While running campaigns through multiple platforms, Databox helps to create and calculate metrics to summarize all impressions, metrics, conversions, spending, etc. I am showing data in a fancy and easy way to monitor the metrics' performance.

I've noticed some glitches. 1) After data is updated automatically, sometimes the dashboard doesn't seem to be updated, and to get the data updated, I need to change the date range and get back to the previous date range. 2) In the table settings >> multiple metrics can't sort based on the metric only manually; it would be great to sort dynamically ascending or descending3) I can't view log changes, Ex. If another college works on the same board, I can't see my changes vs. theirs.

I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.

While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during...

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Databox is highly customizable, allowing for white-labeling, custom reporting, and and offers a wide selection of native datasources that you can sync with out-of-the box.

Unfortunately, their customer service can be a bit slow to respond to requests. Also, for more manual reports that utilize lots of texts and screenshots, there isn't much customization available to format text and images. This can make for reports that don't look great.

The visuals look awesome on the computer, TV, and phone. I was impressed with how easy it was to create a metric.

Once the metrics are on the dashboard there isn't much else you can do with them. It lacks some of the basic functionality that I'd expect such as dragging to zoom into a certain section of the chart or even hovering over the comparison line to see the exact value.