CleverTap integrates with the following applications:
Adobe Commerce, WooCommerce, Mailchimp Transactional Email, Gmail, SendGrid, Google Ads, Twilio, Shopify

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Q. What level of support does CleverTap offer?

CleverTap offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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CleverTap product overview

What is CleverTap?

Over 8,000 global brands, including Disney+ Hotstar, Gojek, The Meet Group, WinZo, MPL, Times Internet, Domino’s, Ooredoo, Ketto, BookMyShow, and Grofers trust CleverTap to help them stay connected with their users and grow their mobile apps.

Key benefits of using CleverTap

The power and scalability of the CleverTap platform is now available via direct signup online for apps with up to 100K MAUs. Try for free for 14 days.

Connect with us to discover how CleverTap can fuel your organization’s growth and drive customer retention with
Omnichannel campaigns, actionable analytics, individualization at scale, customer lifecycle optimization and predictive engagement.

Understand every individual user better with rich user profiles containing demographic data, interactions, transaction history and user actions. Integrate data from other sources such as Facebook and Google+ to build a more detailed user profile.

Schedule campaigns for optimum user targeting or automate your marketing with CleverTap’s Clever Campaigns which allows targeted marketing towards specific user groups based on user activity and behavior.

Launch various campaigns and assess which is the most effective with each target group with CleverTap’s A/B testing. Run experiments with different versions of the same campaign and use analytics to see which has the best results based on your goals.

Watch as user profiles update in real-time based on completed actions and certain behaviours with user segmentation. Users can be automatically grouped together based on the way that they interact with the app.

Utilize CleverTap’s personalization API to build your own CleverTap experience - import or export data and trigger backend workflows with ‘Webhooks’ without the need to develop code.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

24/7 (Live rep)

FAQs/Forum

Knowledge Base

Training options

Webinars

In Person

Live Online

Documentation

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CleverTap pricing information

Value for money

4.1

Starting from

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Pricing options

Free plan

Subscription

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Value for money contenders

CleverTap features

Functionality

4.5

Total features

11 categories

Most valued features by users

Reporting/Analytics

Activity Dashboard

API

Campaign Management

Third Party Integrations

Reporting & Statistics

Customizable Templates

Customizable Branding

CleverTap users reviews

Overall Rating

4.5

Positive reviews

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.14/10

Rating distribution

Pros

They have a fantastic customer success team that has been very responsive to all our calls and emails. The results have been amazing.

Nikhil R.

Additionally, we find the ability to drill down into the user's timeline of app events pretty useful to identify issues with the work flow and how to improve the UX.

Sudhama B.

The initial free package is generous and allows to do much before paying the first time. Customer support is fantastic.

Verified reviewer

Cons

Expecting things to be more fast and furious 😅 (being greedy).

Verified reviewer

It's just become a bit costly now for smaller companies.

Verified reviewer

The analytics and reporting is very buggy. The reports that come in for campaigns are also very difficult to understand, making it tough to fix.

Krishna S.

Read all reviews

Overall rating contenders

Mailchimp

4.5

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Ernesto C.

Computer Software, 11-50 employees

Used daily for 2+ years

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

An amazing and powerful Mobile marketing swish-knife.

Reviewed a year ago

We are more than happy with current product and future roadmap.

Pros

To have real-time analytics and create push and in-app campaigns based on real user data.

Cons

Price is a bit on the upper side and not so clear as startups.

Akshata B.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Great tool for tracking user activity and real-time user database

Reviewed a year ago

Overall experience was great ,I'm using this tool since last 2+ years ,notification and analytics part was great.

Pros

User tracking, campaign management, notifications,user activity tracking,

Cons

1.Fcm token of some user are missing. 2. Not supported for web applications.

Shreyas P.

Internet, 5,001-10,000 employees

Used daily for 1-2 years

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Share this review:

Clevertap is a Good Omni Channel Marketing Tool !

Reviewed 2 months ago

Pros

The response from the Clevertap team is excellent. The tool itself is extremely intuitive with loads of above par features and options. The interface is very easy to use and helps in setting up a campaigns

Cons

The campaign reports are marked in CSV format via email. They should have a mobile app as well we more interactive

Alok M.

Financial Services, 201-500 employees

Used daily for 6-12 months

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

Share this review:

Alok's Clevertap Review- What and why?

Reviewed a year ago

As we are using this product since the beginning, our CRM team has ease of using this and they are familar of the feature. Tracking the engagement of the user is one of the best suited for us.

Pros

The scheduled campaign feature and integration with service provider. Also you can customize you apis for sending notifications

Cons

The new UI still have flaws and I also reported the same with the team. Not able to add webhook in the UI Once you add a webhook you can not modify or delete the webhook. Webhook name does not visible in the U, no search optionI

Verified reviewer

Market Research, 201-500 employees

Used weekly for 6-12 months

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Share this review:

CleverTap Highly Advance and Analytics Engagement platform

Reviewed 2 years ago

With CleverTap we had excellent and seamless experience. CleverTap has helped us to engage more audience and convert them into leads.

Pros

CleverTap provide excellent real time analytics which make it best tool for mobile engagement. It has powerful segmentation engine which help us to run more personalize and specialized campaigns. CleverTap is the perfect platform for any mobile app.

Cons

WhatsApp integration is not available. It take more time to segment data when you work on large database.

Read all reviews

Common CleverTap comparisons

CleverTapvsMailchimp

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CleverTapvsMarketo Engage

CleverTapvsZoho CRM

CleverTapvsHubSpot Marketing Hub

CleverTapvsNetcore Customer Engagement & Experience Platform

CleverTapvsMoEngage

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Related categories

Customer Engagement

All-in-One Marketing Platform

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