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CleverTap
User Retention Platform for High-Growth Mobile Apps
CleverTap Pricing, Features, Reviews and Alternatives
CleverTap product overview
What is CleverTap?
Over 8,000 global brands, including Disney+ Hotstar, Gojek, The Meet Group, WinZo, MPL, Times Internet, Domino’s, Ooredoo, Ketto, BookMyShow, and Grofers trust CleverTap to help them stay connected with their users and grow their mobile apps.
Key benefits of using CleverTap
Connect with us to discover how CleverTap can fuel your organization’s growth and drive customer retention with
Omnichannel campaigns, actionable analytics, individualization at scale, customer lifecycle optimization and predictive engagement.
Typical customers
Platforms supported
Support options
Training options
CleverTap pricing information
Value for money
4.1
/5
56
Starting from
No pricing info
Pricing options
Value for money contenders
CleverTap features
Functionality
4.4
/5
56
Total features
83
11 categories
Most valued features by users
Functionality contenders
CleverTap users reviews
Overall Rating
4.4
/5
56
Positive reviews
91
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.19/10
30
21
4
0
1
Overall rating contenders
Ernesto C.
Computer Software, 11-50 employees
Used daily for 2+ years
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We are more than happy with current product and future roadmap.
To have real-time analytics and create push and in-app campaigns based on real user data.
Price is a bit on the upper side and not so clear as startups.
Akshata B.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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Overall experience was great ,I'm using this tool since last 2+ years ,notification and analytics part was great.
User tracking, campaign management, notifications,user activity tracking,
1.Fcm token of some user are missing. 2. Not supported for web applications.
Alok M.
Financial Services, 201-500 employees
Used daily for 6-12 months
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As we are using this product since the beginning, our CRM team has ease of using this and they are familar of the feature. Tracking the engagement of the user is one of the best suited for us.
The scheduled campaign feature and integration with service provider. Also you can customize you apis for sending notifications
The new UI still have flaws and I also reported the same with the team. Not able to add webhook in the UI Once you add a webhook you can not modify or delete the webhook. Webhook name does not visible in the U, no search optionI
Sara A.
Food & Beverages, 1,001-5,000 employees
Used daily for 1-2 years
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With CleverTap, we have avoided the possibility of useless campaigns, because the campaigns we create with it are designed and sent in line with the correct communication channels used by the targeted customers.
CleverTap is considered the best campaign design tool because of its easy-to-edit templates that make it quick to formulate and launch targeted campaigns across different communication channels. I love CleverTap because it enables us to seamlessly choose roadmaps and manage diverse customer segments efficiently. CleverTap provides the visualization tools needed to manage customer relationship continuity, as the retargeting function within a specific time frame contributes to enabling us to get customers’ attention, and capture important data full of details that we need.
No negatives, but I like the enhancement of CleverTap’s ability to direct across social media and capture more data.
Verified reviewer
Market Research, 201-500 employees
Used weekly for 6-12 months
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With CleverTap we had excellent and seamless experience. CleverTap has helped us to engage more audience and convert them into leads.
CleverTap provide excellent real time analytics which make it best tool for mobile engagement. It has powerful segmentation engine which help us to run more personalize and specialized campaigns. CleverTap is the perfect platform for any mobile app.
WhatsApp integration is not available. It take more time to segment data when you work on large database.
CleverTap FAQs
CleverTap has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of CleverTap?
CleverTap has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does CleverTap support?
CleverTap supports the following languages:
English
Q. Does CleverTap support mobile devices?
CleverTap supports the following devices:
Android, iPad, iPhone
Q. Does CleverTap offer an API?
Yes, CleverTap has an API available for use.
Q. What other apps does CleverTap integrate with?
CleverTap integrates with the following applications:
Adobe Commerce, WooCommerce, Gmail, SendGrid, Google Ads, Twilio, Shopify
Q. What level of support does CleverTap offer?
CleverTap offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base
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