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CleverTap Pricing, Features, Reviews and Alternatives
CleverTap product overview
What is CleverTap?
Over 8,000 global brands, including Disney+ Hotstar, Gojek, The Meet Group, WinZo, MPL, Times Internet, Domino’s, Ooredoo, Ketto, BookMyShow, and Grofers trust CleverTap to help them stay connected with their users and grow their mobile apps.
Key benefits of using CleverTap
Connect with us to discover how CleverTap can fuel your organization’s growth and drive customer retention with
Omnichannel campaigns, actionable analytics, individualization at scale, customer lifecycle optimization and predictive engagement.
Typical customers
Platforms supported
Support options
Training options
CleverTap pricing information
Value for money
4.1
/5
24
Starting from
No pricing info
Pricing options
Value for money contenders
CleverTap features
Functionality
4.5
/5
24
Total features
79
7 categories
Most valued features by users
Functionality contenders
CleverTap users reviews
Overall Rating
4.5
/5
24
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.38/10
15
7
2
0
0
NR
Nikhil R.
NR
Nikhil R.
SB
Sudhama B.
Nitya K.
AR
Anonymous Reviewer
KS
Krishna S.
Overall rating contenders
Keyur S.
Verified reviewer
Accounting, 11-50 employees
Used daily for 2+ years
Review source
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We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing. Analytics and engagement in a single package is wonderful. It's quite easy to segment users based on what they have done on the website and that too real time. Their funnels are the best I've seen - it is possible to set it up within a few seconds. Also, their new Flows feature has helped us understand where exactly the user dropped off and what actions were performed right before that. We have used web pop ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.
The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.
Anonymous Reviewer
Verified reviewer
Market Research, 201-500 employees
Used weekly for 6-12 months
Review source
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With CleverTap we had excellent and seamless experience. CleverTap has helped us to engage more audience and convert them into leads.
CleverTap provide excellent real time analytics which make it best tool for mobile engagement. It has powerful segmentation engine which help us to run more personalize and specialized campaigns. CleverTap is the perfect platform for any mobile app.
WhatsApp integration is not available. It take more time to segment data when you work on large database.
Nitya K.
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
Review source
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In order to enhance the user experience, we use CleaverTap to understand how the user navigate our website and feel the experience. CleverTap help us to identify the point where Users are abandoned. It help us to analyze this and create user journey to get them back on our platform.
The integration of CleverTap into the website may prove to be a bit difficult at first. In Addition, there is no proper way to calculate campaign expenditure.
Nikhil R.
Computer Software, 10,001+ employees
Used weekly for 6-12 months
Review source
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The data is then presented in an easy to digest form showing how many people had positive and negative experience with CleverTap. With that information at hand, you should be equipped to make an informed buying decision that you won't regret.Customer support is fantastic. I've been sending tons of questions to their technical expert during our integration phase and she never failed to respond within an hour (a couple of hours max), or jump on a call to further assist.I like that it provides me with valuable data about users and there are lots of options to sort the user base and filtering actions. This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.
Great real-time analytics and engagement too, Open culture, competent colleagues and flexible work hours, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.The results have been amazing. Analytics and engagement in a single package is wonderful.Real-time insights and analytics, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.
The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.Responsiveness to 3rd party API structures and calls. User profile speed of operation has been solved now, It can be hard to understand what some numbers mean within the system and what it measures. It would be great if they could add more explanation.
Krsna G.
Verified reviewer
Financial Services, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Nos gusta porque podemos entender donde se nos esta quedando parado cada usuario y nos ayuda para realizar el onboarding correcto
Clevertap te ayuda a entender a tu usuario B2B, puedes ver que esta pasando en tu app!
Que los funnels solamente pueden darte accesso a 8 etapas
Showing original review in Spanish. See translation
CleverTap FAQs and common questions
Q. What type of pricing plans does CleverTap offer?
CleverTap has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of CleverTap?
CleverTap has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does CleverTap support?
CleverTap supports the following languages:
English
Q. Does CleverTap support mobile devices?
CleverTap supports the following devices:
Android, iPad, iPhone
Q. Does CleverTap offer an API?
Yes, CleverTap has an API available for use.
Q. What other apps does CleverTap integrate with?
CleverTap integrates with the following applications:
Adobe Commerce, WooCommerce, Mailchimp Transactional Email, Gmail, SendGrid, Google Ads, Twilio, Shopify
Q. What level of support does CleverTap offer?
CleverTap offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base
Common CleverTap comparisons
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