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Amazon Pinpoint
5
14
4
5
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing communication management software
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Amazon Pinpoint - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Amazon Pinpoint overview
What is Amazon Pinpoint?
Amazon Pinpoint is a cloud-based marketing communication management software designed to help businesses engage with the target audience via inbound and outbound marketing campaigns. The platform enables organizations to connect with customers via text messages, email, and voice channels.
Amazon Pinpoint enables marketing teams to create, run, and manage multiple marketing campaigns to promote products and services, share offers, and send newsletters and other content using customizable templates. Marketers can create targeted customer segments and send trigger-based communications for shipping notifications, status updates, sign-ups, purchase confirmation, and other events.
Amazon Pinpoint allows users to send bulk messages and provides insights into the open and click rate and performance of campaigns via analytics and reports.
Amazon Pinpoint’s user interface
Amazon Pinpoint pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Amazon Pinpoint?
Users cannot get a full understanding of what the software can do unless they pay money for it.
Who uses Amazon Pinpoint?
Based on 22 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Amazon Pinpoint's key features
Most critical features, based on insights from Amazon Pinpoint users:
All Amazon Pinpoint features
Features rating:
Amazon Pinpoint alternatives
Amazon Pinpoint
Starting from
1
AppsFlyer
Starting from
Free
Amplitude
Starting from
995
Per month
Databox
Starting from
79
Per month
Amazon Pinpoint pricing
Value for money rating:
Starting from
1
Per Feature
User opinions about Amazon Pinpoint price and value
Value for money rating:
To see what individual users think of Amazon Pinpoint's price and value, check out the review snippets below.
Chris H.
Art Educator
Chris H.
Art Educator
Amazon Pinpoint support options
Typical customers
Platforms supported
Support options
Training options