ClickTale vs Crazy Egg

EngageBay CRM

Lucky Orange

Freshsales

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

Freshsales is a cloud-based salesforce automation software designed to help businesses manage leads, customer engagement, client relationships, and more via a unified portal. The platform enables organizations to create and monitor sales activities, add custom fields to capture and store customer information, and synchronize data across the entire customer journey, from prospecting to contact and conversion.


ClickTale is a website analytics platform that helps to analyse the behaviour of your website visitors and mobile app users.

Behavioral Analytics

Campaign Management

Conversion Tracking

Customer Segmentation

Dashboard

Form Analytics

Heatmaps

Keyword Tracking

Monitoring

Multi-Channel Data Collection

Performance Management

Predictive Analytics

Reporting/Analytics

Segmentation

Sentiment Analysis

Site Search Tracking

Survey/Poll Management

Tagging

Text Analysis

User Interaction Tracking

Website Analytics

ClickTale

Web-based

Small Business

Mid-size Business

Large Enterprises

Freelancers

Hotjar

Hotjar provides website heatmaps and behavior analytics tools that reveal how visitors interact with websites. The platform combines visual feedback through heatmaps and session recordings with direct user input via surveys and feedback collection, allowing businesses to identify conversion blockers and optimize user experience. Hotjar integrates with popular tools like Google Analytics and Zapier to deliver comprehensive insights about website performance.

Microsoft Clarity

Clarity is a free, easy-to-use tool that captures how real people actually use your site.

Instant heatmaps: See at a glance which areas on your page drive the most engagement.

Session recordings: Watch how people use your site.

Insights: Learn what's working and what isn't.

Heatmaps. Scrollmaps. Clickmaps. Referral Maps. Quick, visual understanding of how your audience is experiencing your website and application.

A/B Testing

Activity Dashboard

Activity Tracking

Annotations

Assessment Management

Audience Targeting

Behavior Tracking

Campaign Analytics

Campaign Segmentation

Campaign Tracking

Competitive Analysis

Content Management

Conversion Rate Optimization

Customizable Reports

Customizable Templates

Data Visualization

Dynamic Content

Element Analytics

Engagement Tracking

For Sales Teams/Organizations

Funnel Analysis

Goal Setting/Tracking

Multiple Site Management

Multivariate Testing

Pageview Tracking

Performance Metrics

Problem Area Alerts

Project Management

Quantitative Metrics

Radial Mapping

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Referral Tracking

Reporting & Statistics

Scroll Maps

Search/Filter

Session Recording

Split Testing

Statistical Analysis

Surveys & Feedback

Templates

Third-Party Integrations

Time on Site Tracking

Usability Testing

Video recording/Transcriptions

Visitor Tracking

Visual Analytics

Visual Editor

Web Traffic Reporting

Workflow Management

Proprietary

Crazy Egg

Mouseflow

AB Tasty

Basic

Standard

Plus

Enterprise

AB Tester

It doesn't work for its primary purpose. When variations are made, the end-user sees the page load as Variation #1, then a second or two later it swaps over to Variation #2.

They put you on a trial and have designed the UI deliberately to hide that you'll immediately be paying for the annual plan as much as possible (/mo is in bold, *billed annually is written small down below), they don't notify you when your trial is about to end and if you try to cancel your trial as soon as you sign up they'll end your trial as well.

Its extremely confusing and disruptive to the user experience and negates the results of any testing you might perform.

We have been in contact with their support for over 9 months now, and they admit its a problem, but have yet to fix it.

Founder

We wouldn't want you to lose this valuable information."

Digital marketer

This tool helps us to identify the user interactions on our site and avoid false assumptions.

IT Executive

Crazy Egg allows me to split test our pages to see which ones are performing better.

This means that you will not be able to track visitors who are using smartphones or tablets.

This helps us to decide the type of content and CTA which performs well on a site.

From the heat map we can see the user’s clicks and scrolls on our site.

Analyst

It is very useful for finding the In page analytics .Snapshots can be taken easily also.

Data Analyst 

In case of taking snapshots, some feature may be more updated.

Brand Manager

The data provided by the program was useful, but the process of obtaining it was kind of simplistic.

It’s easy to quickly see which parts of a page are getting the most attention and which are being ignored.

I find that having a visual depiction of the user's activities is helpful.

The heatmaps and the scrollmaps tools are effective.

Pricing package may be customized into different plan.

It is a simple plugin that can be installed in minutes.

Crazy Egg is one of the most affordable heat mapping tools on the market.

Making GUI changes through their drag & drop builder is a bit clunky, and there isn't the insights or analytics you'd expect out of an A/B test tool these days.

marketing manager

It analytics makes it crystal clear what elements on my landing pages are giving me the best and worst conversions.

Great tool feature wise but I switched to lucky orange because of it’s very very well priced basic plan.

As a data analyst I am satisfied with its service for our firm.

Integrated and Digital Marketing Strategist

It lacks a few elements you would expect from a comprehensive CRO tool - theres no funnel analysis and setup that links to your recordings and heatmaps, and no form analysis.  

Their screen recordings of actual users on your site can be extremely helpful as well.

I don’t find any dislikes at this point in time.

Co-Owner

I was having difficulty installing Crazy Egg on my Wix site and in less than an hour after submitting my ticket, I was given the opportunity to do a Zoom video conference to have the problem fixed.

Managing Director

As a start up business with a large majority of sales done online it is key that we understood what our visitors are doing on our site.

The ability to see how your customers are viewing and maneuvering your website is a game changer.

It is such a valuable and vital tool when you rely on web based customer quotes, service and lead generation.

Marketing Executive

It's most useful on static pages, and doesn't perform quite as well on pages scattered with dynamic elements.

Page speed tends to be impacted more so when using Crazy Egg over competitors like Hotjar - though the impact is generally small.

The ability to split test pages puts Crazy Egg ahead of most competitors too.

Generally, I'm very happy with it and find that it works well given the price point.

I have had experience using Crazy Egg with multiple companies, including my own.

Great and easy tool to use - if you are only after what they offer, it is great.   But you sort of end uo wanting more...

ClickTale vs Crazy Egg Comparison (2026)

ClickTale

Crazy Egg

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives