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Crazy Egg Pricing, Features, Reviews and Alternatives

Crazy Egg product overview

Price starts from

24

Per month

Flat Rate

What is Crazy Egg?

Crazy Egg combines four tools:

Key benefits of using Crazy Egg

With Crazy Egg you can improve your website without the high costs. It is very easy to install, with simple and intuitive interface. It allows you to immediately optimize your website based on your visitors usage patterns.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Live Online
Webinars
Videos

Crazy Egg pricing information

Value for money

4.1

/5

76

Starting from

24

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Crazy Egg features

Functionality

4.4

/5

76

Total features

61

7 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Visual Analytics
Reporting & Statistics
Dashboard
Search/Filter
Activity Dashboard
Performance Metrics

Crazy Egg users reviews

Overall Rating

4.5

/5

76

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.16/10
Rating distribution

5

4

3

2

1

41

32

3

0

0

Pros
It was easy to use to track scrolling, click rates, and recordings. It is much better than Lucky Orange, but I haven't tried any other competitors.
Really easy to set up and you are ready to go in minutes. The tools it does offer is easy to use, and gives great insights.
Great product that helps conversion and allows us to make high impact changes to our website.
Cons
That's just the way online marketing is moving these days. I use a full automation platform and I still have Crazy Egg, because my platform doesn't do what Crazy Egg does.
Some of the snapshots didn't record any visits or recorded far less visits than the other page variant. Which is a problem, since the traffic was distributed evenly between both page variants.
Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Crazy Egg nails user experiance

Reviewed 3 years ago

Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.

Pros

The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert.

Cons

There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product but better for the price for a small-mid sized business

Reviewed 2 years ago

Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.

Pros

Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack.

Cons

I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great tool, others are better priced.

Reviewed 23 days ago
Pros

Great tool feature wise but I switched to lucky orange because of it’s very very well priced basic plan.

Cons

There’s nothing wrong with crazy egg. This is a great tool to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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It works...

Reviewed 4 years ago
Pros

Easy ti integrates with external applications. A simple way to visualize clicks on your website.

Cons

Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg.

Vendor response

Hello Nathan! Thanks for the feedback. We're confused by the commentary though which say: 1) We have much more than heatmapping. Actually, our toolset is quite robust and competitive with 5 different maps (heat, scroll, attention, list, overlay), User Recordings, A/B Testing (one of the only tools on the market with both maps and A/B Testing), and a WYSIWYG Editor. 2) Limited Visualizations....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Rounds out a suite of web optimization tools

Reviewed 4 months ago

Generally, I'm very happy with it and find that it works well given the price point.

Pros

In general, Crazy Egg is very good. I've used it for heatmapping and click mapping to understand where users are spending their time and if they're running into friction in the shopping process. I also stood up A/B tests using crazy egg - though this isn't where the software shines. Their screen recordings of actual users on your site can be extremely helpful as well.

Cons

I find their A/B testing tool to be a bit weak. Making GUI changes through their drag & drop builder is a bit clunky, and there isn't the insights or analytics you'd expect out of an A/B test tool these days. Use Google Optimize for this instead.

Crazy Egg FAQs and common questions

Q. What type of pricing plans does Crazy Egg offer?

Crazy Egg has the following pricing plans:
Starting from: $24.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Crazy Egg?

Crazy Egg has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business


Q. What languages does Crazy Egg support?

Crazy Egg supports the following languages:
English


Q. Does Crazy Egg offer an API?

No, Crazy Egg does not have an API available.


Q. What other apps does Crazy Egg integrate with?

Crazy Egg integrates with the following applications:
WordPress, AWeber, Shopify


Q. What level of support does Crazy Egg offer?

Crazy Egg offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support

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