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ClickTale

In-page web analytics

ClickTale - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is ClickTale?

ClickTale is a website user engagement platform that helps to analyse, understand and improve how users interact with your website. The app offers a number of features which combined give a deeper understanding of how your users behave whilst on your site. These features include session playbacks, a selection of heat maps, a conversion funnel, form analytics and a number of site efficiency tools.

ClickTale's session playback gives you a recording of all browser sessions, showing how users navigate across your site and which elements they interact with most. The selection of heatmaps offered in ClickTale include mouse move, click, attention and scroll reach heatmaps. Link analytics shows you where visitors hover, click and hesitate. You can place two heatmaps side-by-side for a comparison of various pages and versions.

ClickTale also includes a graphic conversion funnel that shows your visitors page-to-page journey across your site, allowing you to see where customers drop off and the highest converting paths. Furthermore, the app offers form analytics to identify the fields that are filled out the most. With ClickTale's site efficiency tools you can access bounce reports and JS errors reports. You can see an overview of all this activity - bounce reports, session playbacks and heatmaps - through ClickTale's page console .

Benefits of using ClickTale

Session playback: See recording of browser sessions to understand how your users move, scroll, and click.

Data-rich heat maps: See a variety of heat maps to understand the parts of the page users engage with most. Includes: click heatmaps, scroll reach heatmaps, link analytics, attention heatmaps and mouse move heatmaps.

Conversion Funnels: See a visual graphic representation of your visitors' page-to-page journey. Drill down to session playbacks.

Form Analytics: See which fields users fill out the most and which they leave blank helping to optimise your forms and avoid drop out.

Site Efficiency Tools: See a set of reports such as JS error reports and bounce reports. Access a page console to see an overview of page performance.

Starting from

No pricing info

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ClickTale's key features

Most critical features, based on insights from ClickTale users:

User Interaction Tracking

5.0

(1)

Website Analytics

5.0

(1)

Conversion Tracking

5.0

(1)

Behavioral Analytics

5.0

(1)

Survey/Poll Management

4.0

(1)

Reporting/Analytics

2.0

(1)

Features

4.3

Ease of use

3.8

All ClickTale features

API

(0)

Campaign Management

(0)

Customer Segmentation

(0)

Dashboard

(0)

Keyword Tracking

(0)

Multi-Channel Data Collection

(0)

Predictive Analytics

(0)

Sentiment Analysis

(0)

Site Search Tracking

(0)

Text Analysis

(0)

ClickTale alternatives

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HubSpot Service Hub

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Value for Money

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4.6

Brandwatch

4.2

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No pricing info

Free trial

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Ease of Use

4.2

Features

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Value for Money

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Customer Support

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ClickTale pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

3.6

Starting from

No pricing info

ClickTale support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Knowledge Base

Training options

Documentation

ClickTale reviews

Overall rating

4.1

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.57/10

Rating distribution

Read all reviews

ClickTale FAQs

Q. What type of pricing plans does ClickTale offer?

ClickTale has the following pricing plans:
Free Trial: Available

These products have better value for money

Q. Who are the typical users of ClickTale?

ClickTale has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does ClickTale support?

ClickTale supports the following languages:
English

Q. Does ClickTale offer an API?

Yes, ClickTale has an API available for use.

Q. What other apps does ClickTale integrate with?

ClickTale integrates with the following applications:
Salesforce Marketing Cloud, Mailchimp

Q. What level of support does ClickTale offer?

ClickTale offers the following support options:
FAQs/Forum, Knowledge Base

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