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247connect Logo

Remote desktop software for user support & troubleshooting

Table of Contents

247connect - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

247connect overview

What is 247connect?

247connect is a remote desktop software solution designed to provide reliable and secure connections for IT support teams and businesses. This platform enables organizations to support users, troubleshoot issues, and fix both managed and on-demand devices from any location. The software caters primarily to IT support departments, managed service providers, and businesses of all sizes that require remote access capabilities to maintain their IT infrastructure, with particular value for companies with distributed workforces or those providing technical support to customers across multiple locations.

The software features a streamlined, user-friendly interface that prioritizes simplicity without sacrificing functionality. Key capabilities include unlimited concurrent connections, allowing all operators to maintain active sessions simultaneously with each operator able to connect to up to five devices concurrently. 247connect offers essential support tools including drag-and-drop file transfer, real-time chat functionality, and integrated access to PowerShell and Task Manager. The platform also provides seamless reboot and reconnect session capabilities and hardware inventory access to help identify potential issues before they escalate. Security is embedded in the architecture with a zero-trust foundation that delivers enhanced controls, ensuring that all remote connections remain secure.

Key benefits of using 247connect

• Offers remote access tools including drag-and-drop file transfer functionality, real-time chat capabilities, and administrative tools.
• Users can reboot and reconnect sessions while accessing hardware inventory information to identify potential issues.
• Supports multiple operating systems including Android, iOS, macOS, and Windows
• Built on a zero-trust foundation, it supports multiple concurrent connections and cross-platform functionality across devices.

Starting price

12.5flat rate /
per month

Alternatives

with better value for money

247connect’s user interface

Ease of use rating:

247connect reviews

Overall rating

5.0

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.4/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

247connect's key features

Most critical features, based on insights from 247connect users:

Remote access/control
Access controls/permissions
Reporting/Analytics
Troubleshooting
Diagnostics tools
Screen sharing

All 247connect features

Features rating:

Multiple monitor access
Real-Time chat
File transfer
Real-Time notifications
Real-Time updates
Remote monitoring & management
Remote support
Remote update/installation
Role-Based permissions
Screen recording
Secure data storage
Secure login
Single sign on
SSL security
Task management
Third-Party integrations
Two-Factor authentication
User management
Real-Time monitoring
Real-Time data
Multiple user accounts
Monitoring
Mobile access
Live chat
File management
Drag & drop
Desktop virtualization
Data import/export
Customizable branding
Chat/Messaging
Authentication
Activity tracking
Activity dashboard

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247connect pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Lite (Summer special)

12.5

Per month

Features included:

  • 1 on-demand license
  • 100 managed devices
  • Unlimited customer sessions
  • 5 concurrent connections
  • Remote control
  • File transfer
  • Audit log
  • Chat
  • Message
  • Screenshot capture
  • Hardware inventory
  • Registry Editor
  • PowerShell
  • Task Manager
  • SSO
  • 2FA
  • ZTNA
  • Multi-monitorsupport
  • Multi-platform support
  • Multi-language support
  • Dark mode

Standard

33.75

Per month

Features included:

  • 20 on-demand licenses
  • Unlimited operators
  • 500 managed devices
  • Unlimited customer sessions
  • 5 concurrent connections
  • Remote control
  • File transfer
  • Audit log
  • Chat
  • Message
  • Screenshot capture
  • Hardware inventory
  • Registry Editor
  • PowerShell
  • Task Manager
  • SSO
  • 2FA
  • ZTNA
  • Multi-monitorsupport
  • Multi-platform support
  • Multi-language support
  • Dark mode

Advanced

75

Per month

Features included:

  • 100 on-demand licenses
  • Unlimited operators
  • 1000 managed devices
  • 5 concurrent connections
  • Unlimited customer sessions
  • Remote control
  • File transfer
  • Audit log
  • Chat
  • Message
  • Screenshot capture
  • Hardware inventory
  • Registry Editor
  • PowerShell
  • Task Manager
  • SSO
  • 2FA
  • ZTNA
  • Multi-monitorsupport
  • Multi-platform support
  • Multi-language support
  • Dark mode

User opinions about 247connect price and value

Value for money rating:

247connect integrations (1)

Top integrations

247connect support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Live Online
Webinars
Documentation
Videos

247connect FAQs

Q. What type of pricing plans does 247connect offer?

247connect has the following pricing plans:
Starting from: $12.50/month
Pricing model: Subscription, Open Source
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of 247connect?

247connect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does 247connect support?

247connect supports the following languages:
English, French, German, Italian, Korean, Spanish


Q. Does 247connect support mobile devices?

247connect supports the following devices:
Android


Q. Does 247connect offer an API?

No, 247connect does not have an API available.


Q. What level of support does 247connect offer?

247connect offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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