0
App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Bitrix24 vs WhatsApp Comparison
Add to Compare
Compare similar apps
monday.com
BambooHR
Wrike
Connecteam
Odoo
SurePayroll
Good recommendations?
Overview
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management,...
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
61
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
Free
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
4.7
15.1K
11.1K
3.3K
548
69
39
- Value for money
- Ease of use
- Features
- Customer support
98%
would recommend this appPros
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Syamir K.
Pros
And its integration with the web is also wonderful because there we do not need to load the file on the cell phone to then share with customers, just log on to the computer and share.
The best feature about WhatsApp, its chatting is very responsive and reliable. We can share pictures, videos, files attachments, music, audio notes, documents, location contact easily and rapidly.
Ayan S.
This is one of the great advantages which I like most. Overall voice quality is also better than other app.
Cons
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
Maszni A.
Cons
That it is owned and exploited by Facebook. The whole confusion of allowing FB to purchase this software, along with getting access to the data from it, leaves a bad taste in my mouth.
The other worst function is broadcast. Because of this feature people are using it for unwanted advertisement purposes.
Our Business WhatsApp was banned with no prior notice and no reason to ban. Now whenever we try to register they tell us to contact support as this phone number is banned.
Muhammad Hassan H.
Key features
- Total features410
- API
- Access Controls/Permissions
- Account Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agenda Management
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audit Trail
- Auto Update
- Auto-Dialer
- Auto-Responders
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Availability Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Benchmarking
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Biometrics
- Blogs
- Brainstorming
- Business Process Automation
- Business Process Control
- CAN SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Cataloging/Categorization
- Channel Management
- Chat/Messaging
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmation/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Content Publishing Options
- Contractor Management
- Conversation Intelligence
- Create Subtasks
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Data Extraction
- Data Import/Export
- Data Migration
- Data Storage Management
- Data Synchronization
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Management
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Expense Tracking
- Feedback Management
- File Management
- File Sharing
- File Storage
- Financial Management
- For AEC Industry
- For Call Centers
- For Cloud Phone Systems
- For Financial Institutions
- For IT Project Management
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Religious Organizations
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For Yoga/Pilates Studios
- For iPad Devices
- Form Builder
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gamification
- Gantt/Timeline View
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Scheduling
- Guided Selling
- HR Management
- Help Desk Management
- Hourly Billing
- IVR/Voice Recognition
- Idea Management
- Import Tasks
- Inbound Call Center
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Internal Meetings
- Invoice Creation
- Invoice History
- Invoice Management
- Issue Management
- Issue Scheduling
- Jobs Board
- KPI Monitoring
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Learning & Development
- Leave Tracking
- List Management
- Live Chat
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Media Library
- Meeting Management
- Meeting Room Booking
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Message Personalization
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-User Collaboration
- Multi-board
- Negative Feedback Management
- Office Suite
- Offline Access
- Offline Form
- On-Demand Communications
- On-Demand Recording
- Onboarding
- Online Booking
- Online Booking Tools
- Online Calendar
- Online Forms
- Online Invoicing
- Online Payments
- Online Punch Card
- Online Store Builder
- Online Time Clock
- Online Voice Transmission
- Opportunity Management
- Outbound Call Center
- PBX
- Parent Task
- Patient Communications
- Payment Processing
- Performance Management
- Performance Metrics
- Personalization
- Phone Key Input
- Pipeline Management
- Policy Management
- Portfolio Management
- Pre-built Templates
- Predictive Analytics
- Predictive Dialer
- Preview Functionality
- Price and Cost Calculations
- Pricing Management
- Pricing and Cost Calculations
- Prioritization
- Private Network
- Process Change Tracking
- Process Modeling & Designing
- Process/Workflow Automation
- Product Catalog
- Product Configurator
- Product Roadmapping
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Publishing Options
- Punch card
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real Time Notifications
- Real Time Synchronization
- Real-Time Chat
- Real-time Consumer-facing Chat
- Real-time Updates
- Records Management
- Recurring Tasks
- Recurring/Subscription Billing
- Registration Management
- Relationship Tracking
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Resource Scheduling
- Responsive
- Ring Groups
- Roadmapping
- Role-Based Permissions
- Room Booking
- Routing
- Rules-Based Workflow
- SEO Management
- SIP Trunking
- SMS Messaging
- SSL Security
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Screen Sharing
- Search/Filter
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Contacts
- Social Marketing
- Social Media Integration
- Social Media Management
- Social Promotion
- Source Tracking
- Spam Blocker
- Sprint Planning
- Staff Management
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Supports Scrum
- Surveys & Feedback
- Task Board View
- Task Editing/Updating
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Assignments
- Team Calendars
- Team Management
- Telemarketing Management
- Template Management
- Templates
- Text Editing
- Text to Speech
- Third Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
- Timesheet Management
- To-Do List
- Training Management
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Usage Tracking/Analytics
- User Profiles
- Utilization Reporting
- Vacation/Leave Tracking
- Variable Workforce
- Version Control
- Video Conferencing
- Video Support
- Virtual Call Center
- Virtual Extensions
- Visual Analytics
- Visual Workflow Management
- VoIP
- VoIP Connection
- Voice Mail
- Volunteer Management
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- Website Integration
- Website Management
- Widgets
- Wiki
- Win/Loss Analysis
- Work Order Management
- Workflow Configuration
- Workflow Management
- eCommerce Management
- Total features25
- API
- Access Controls/Permissions
- Account Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agenda Management
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audit Trail
- Auto Update
- Auto-Dialer
- Auto-Responders
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Availability Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Benchmarking
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Biometrics
- Blogs
- Brainstorming
- Business Process Automation
- Business Process Control
- CAN SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Cataloging/Categorization
- Channel Management
- Chat/Messaging
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmation/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Content Publishing Options
- Contractor Management
- Conversation Intelligence
- Create Subtasks
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Data Extraction
- Data Import/Export
- Data Migration
- Data Storage Management
- Data Synchronization
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Management
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Expense Tracking
- Feedback Management
- File Management
- File Sharing
- File Storage
- Financial Management
- For AEC Industry
- For Call Centers
- For Cloud Phone Systems
- For Financial Institutions
- For IT Project Management
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Religious Organizations
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For Yoga/Pilates Studios
- For iPad Devices
- Form Builder
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gamification
- Gantt/Timeline View
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Scheduling
- Guided Selling
- HR Management
- Help Desk Management
- Hourly Billing
- IVR/Voice Recognition
- Idea Management
- Import Tasks
- Inbound Call Center
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Internal Meetings
- Invoice Creation
- Invoice History
- Invoice Management
- Issue Management
- Issue Scheduling
- Jobs Board
- KPI Monitoring
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Learning & Development
- Leave Tracking
- List Management
- Live Chat
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Media Library
- Meeting Management
- Meeting Room Booking
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Message Personalization
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-User Collaboration
- Multi-board
- Negative Feedback Management
- Office Suite
- Offline Access
- Offline Form
- On-Demand Communications
- On-Demand Recording
- Onboarding
- Online Booking
- Online Booking Tools
- Online Calendar
- Online Forms
- Online Invoicing
- Online Payments
- Online Punch Card
- Online Store Builder
- Online Time Clock
- Online Voice Transmission
- Opportunity Management
- Outbound Call Center
- PBX
- Parent Task
- Patient Communications
- Payment Processing
- Performance Management
- Performance Metrics
- Personalization
- Phone Key Input
- Pipeline Management
- Policy Management
- Portfolio Management
- Pre-built Templates
- Predictive Analytics
- Predictive Dialer
- Preview Functionality
- Price and Cost Calculations
- Pricing Management
- Pricing and Cost Calculations
- Prioritization
- Private Network
- Process Change Tracking
- Process Modeling & Designing
- Process/Workflow Automation
- Product Catalog
- Product Configurator
- Product Roadmapping
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Publishing Options
- Punch card
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real Time Notifications
- Real Time Synchronization
- Real-Time Chat
- Real-time Consumer-facing Chat
- Real-time Updates
- Records Management
- Recurring Tasks
- Recurring/Subscription Billing
- Registration Management
- Relationship Tracking
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Resource Scheduling
- Responsive
- Ring Groups
- Roadmapping
- Role-Based Permissions
- Room Booking
- Routing
- Rules-Based Workflow
- SEO Management
- SIP Trunking
- SMS Messaging
- SSL Security
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Screen Sharing
- Search/Filter
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Contacts
- Social Marketing
- Social Media Integration
- Social Media Management
- Social Promotion
- Source Tracking
- Spam Blocker
- Sprint Planning
- Staff Management
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Supports Scrum
- Surveys & Feedback
- Task Board View
- Task Editing/Updating
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Assignments
- Team Calendars
- Team Management
- Telemarketing Management
- Template Management
- Templates
- Text Editing
- Text to Speech
- Third Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
- Timesheet Management
- To-Do List
- Training Management
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Usage Tracking/Analytics
- User Profiles
- Utilization Reporting
- Vacation/Leave Tracking
- Variable Workforce
- Version Control
- Video Conferencing
- Video Support
- Virtual Call Center
- Virtual Extensions
- Visual Analytics
- Visual Workflow Management
- VoIP
- VoIP Connection
- Voice Mail
- Volunteer Management
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- Website Integration
- Website Management
- Widgets
- Wiki
- Win/Loss Analysis
- Work Order Management
- Workflow Configuration
- Workflow Management
- eCommerce Management
Integrations
- Total integrations88
- Asana
- Box
- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams
- OneDrive
- Salesforce Sales Cloud
- Slack
- Trello
- Zapier
- Zendesk Suite
- Total integrations215
- Asana
- Box
- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams
- OneDrive
- Salesforce Sales Cloud
- Slack
- Trello
- Zapier
- Zendesk Suite
Alternatives
Explore similar apps
User reviews that mention these apps
AR
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Pros
Utilizamos o Bitrix a cerca de 6 meses e tem sido bem positivo no ganho de agilidade e prospecção em vendas. Possui automações com WhatsApp o que possibilita criação de campanhas de inbound marketing fazendo ação cruzada com WhatsApp e Email. Até o momento está trazendo resultados bem positivos em nosso comercial.
Cons
Não há uma versão trial, e é necessário um onboarding bem feito para entender o software.
Showing original review in Portuguese. See translation
marlyn m.
Health, Wellness and Fitness, 11-50 employees
Used monthly for less than 6 months
Review source
Share this review:
Ha sido buena, de hecho me ha sorprendido la integración que tiene con otras aplicaciones.
Pros
Es fácil poder migrar los datos de esa app a otra y viceversa, y lo mejor de todo que se integra a zoom, zapier, instagram, whatsapp.
Cons
hasta 5gb es gratuito, aunque no hay cantidad limite de usuarios.
Showing original review in Spanish. See translation
O. V.
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
Is really usefull but, comparing with other company chats that I've used, I'd recommend others first
Pros
I like the chatting functionality. Is really usefull to have an office chat on the screen, instead of Whatsapp, for example. Also the cloud/social net functionality is nice. Is like a Facebook company Wall.
Cons
The software may have some bugs. It doesn't work properly some times. Delay in the chat, and connectivity problems
Evelyn S.
Marketing and Advertising, 51-200 employees
Used daily for 1-2 years
Review source
Share this review:
I used bitrix24 while working in a digital media agency, for a team of around 150 coworkers and owrking in different cities it was very helpful. As I worked on the media production department is a critical need to send media as photography and video very quick or in real time and this was kind of hard to do on the mobile version so I had to ask the person by a message on bitrix to check other chat as telegram or whatsapp to send the images. As a CRM, cloud for documentation and message it works great and is at a very nice price.
Pros
I like very much having the team information on quick access, I can easily find the contact for a colleague that I've recently started to collaborate with, it also shows birthdays, achievements and status so if the company wants to use it it can be used as an intern social media to show any goals, projects or announcements of the team and business. I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.
Cons
Sometimes the software had delay on the message delivery or it show an olds message as new. The mobile data consumption on the mobile app is heavy, also is hard to send pictures or media on the mobile version.
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.