Name: Bloomfire
Rating: 4.41 (254 reviews)

Bloomfire vs Appcues

Zendesk Suite

Pendo

KnowledgeOwl

WalkMe

Chameleon

Tallium

Compare Bloomfire and Appcues based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Tallium Community is a cloud collaboration solution that facilitates knowledge sharing, content management and communication. It can be set up in minutes and requires no IT support.




Create knowledge bases that work for team and customers. Powerful search, granular access controls, and complete customization control. We're AI-forward and customer-first! Built by people who understand your knowledge management needs.

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.

Bloomfire makes it simple to find and share knowledge across teams and organizations. By bringing all company knowledge into one secure, searchable platform, Bloomfire helps teams stay aligned, work efficiently, and make informed decisions.

@mentions

Access Controls/Permissions

Active Directory Integration

Activity Dashboard

Activity Tracking

Activity/News Feed

Alerts/Notifications

Asset Categorization

Asset Library

Asset Sharing

Audio File Management

Brainstorming

Catalog Management

Collaboration Tools

Commenting/Notes

Communication Management

Configurable Workflow

Content Creation

Content Library

Content Management

Content Publishing Options

Customizable Branding

Customizable Fields

Customizable Reports

Data Import/Export

Data Security

Data Visualization

Discussions/Forums

Document Capture

Document Classification

Document Management

Document Storage

Drag & Drop

Email Alerts

Email Reminders

Employee Communities

Engagement Tracking

Feedback Management

File Management

File Sharing

Filtering

Full Text Search

Gamification

Group Management

Knowledge Base Management

Knowledge Management

Mobile Access

Mobile App

Mobile Interface

Online Forums

Private Network

Projections

Question Library

Real Time Editing

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Remote Access/Control

Remote Support

Reporting & Statistics

Reporting/Analytics

Rich Text Editor

Role-Based Permissions

Search/Filter

Self Service Portal

Self Service Tools

Self-paced Learning

Single Sign On

SSL Security

Surveys & Feedback

Tagging

Text Editing

Third-Party Integrations

Trend Analysis

User Management

User Onboarding

Version Control

Video Support

Visual Analytics

Web Notifications

Widgets

Wiki

Workflow Management

WYSIWYG Editor

Bloomfire

Web-based

Software Engineer

Community features such as likes and comments are a nice touch and give folks the ability to engage.

We utilize Bloomfire as a company knowledge base and it gives all employees the ability to contribute which is of great benefit.

Customer Service Rep

Bloomfire is so amazing because its such a great product to have. Its literally the main source of knowledge for just about any question you could come up with for my company.

There are great updates using Bloomfire and the feedback from users have been positive. The customer support is excellent.

Knowledge Management Specialist

Bloomfire is already shaping up to be an excellent tool for our KMS. We love the built-in screen recorder/webcam record feature.

Senior Certified Coach 

Very high quality platform that is intuitive and super easy to navigate.

Support is great and very responsive. Platform integrates easily with other platforms for whitelabling purposes.

There are features we haven't fully utilized and we still love it so it's well worth the money.

New Development - Ambulatory

As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted.

QA Analyst

Ease of use and the ability to bookmark important pages.

This has been a problem-solving product. The best thing we like is that we were able to solve a problem in a short time.

Sorting feature is somewhat confusing if you do not have the search criteria entered exactly right.

Quality Assurance Tax Analyst

It is a great repository for company information. It saves time from trying to track down the person who would know the answer to your question.

That all company documents are housed on one essential file and we can do a quick search. Also, love that I can link documents and items In my emails and don't have to scan and upload and attach.

Chair

Can be difficult to find resources in searches.

Business Coach

Sometimes I have a hard time finding older articles and get mixed up with new and old material when I am looking for a specific piece of informaiton.

The search feature is accurate and easy to use as are the publishing functions.

Director, Market Research

It transposes videos, provides full text search, allows for different groups to be created, user analysis so we know if we are getting our money's worth for the tool.

Bloomfire screenshot: Find the right content with an auto-tagging and deep indexing search engine. This includes spoken word in videos and synonyms.

Bloomfire screenshot: Track your knowledge engagement with built-in analytics to uncover behavior trends and gaps.

Bloomfire screenshot: Notify users of new content in messaging apps they use everyday.

Bloomfire screenshot: Start typing a question and Bloomfire’s Q&A engine will show you if it’s already been asked and answered. If you can’t find the information you need, post a new question and crowdsource responses from experts.

Bloomfire screenshot: Easily build your homepage with drag and drop widgets.

Large Enterprises

Mid Size Business

Non Profit

Small Business

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with onboarding new users to a business' website. Installation is carried out with low code requirements, or with integration from JS Snippet, Google Tag Chrome extension or Segment.

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

Appcues makes it easy to measure and improve product adoption on web and mobile apps—without a developer. The no-code platform empowers non-technical teams to track and analyze product usage, and publish beautiful in-app onboarding tours, announcements, and surveys, in minutes.

Audience Targeting

Contextual Guidance

Customer Segmentation

Data Quality Control

In-App Training

Launch Management

Monitoring

Multi-Language

Survey/Poll Management

Appcues

iPad

iPhone

Sr. Product Manager

I really like that its easy and intuitive to use. I generally do not need any user documentation or help when creating, and that is always a good thing for me.

Associate Product Manager

Appcues does a great job of making their tool accessible. I love being able to build flows inside my app, it helps me step into my users' shoes.

Partner Coordinator

Amazing, the support we get is great, The rep is always there to offer us help when we need it.

Product Designer

It's beautifully designed, easy-to-use and excellent for empowering more of our team to run experiments without having to use dev resources - which saves us time and money.

Project Manager

Overall great experience, will be using in the future when budget is approved for this product.

Customer Success Manager

It helps guide you through the process of building a great onboarding experience.

Development Manager

It has greatly improved our user onboarding and has been of big help in reducing the workload of our support staff.

I liked that they made it very easy for a non-developer to build and release guides in our app. This saved us time and energy in the dev department, which is invaluable.

It's missing a way to easily analyse your data and to see where your users drop off (only available through third-party integration).

As a fairly non-technical product designer, Appcues is like wizardry to me. It gives me the powers to create wonderful user experiences with limited code knowledge.

Growth

Creating new flows is easy and the product provides excellent visibility into what users are seeing and how they are behaving. The integration with amplitude has also been valuable for our team.

Product Marketing Manager

The platform is so easy to use, and we’re loving the integration with Heap which has allowed us to deeply understand how our users engage with our flows.

We use Appcues to tackle multiple problems across our user funnel. Our team has had great success using it for new user onboarding and product tours, directly improving our activation rates.

So simple to use but it looks amazing and the customer service is 5.

The segmentation settings can be a bit confusing at times.

Training Specialist III

I do worry about users getting annoyed of seeing certain message groups, like training notifications, etc.

Customer Engagement Coordinator

Ease of use, very intuitive, but if I run into any issues the support is top notch and very responsive.

VP Sales & Marketing

The onboarding of AppCues itself was difficult. It took me a lot of sessions with the AppCues staff to get it setup properly on our site.

Bloomfire vs Appcues Comparison (2026)

Bloomfire

Appcues

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives