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Bloomfire Logo

Knowledge sharing & insights platform

Bloomfire - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Bloomfire?

Bloomfire is a knowledge sharing and insights platform that helps leading companies centralize and democratize information from across their organization. Bloomfire helps break down the silos that occur when knowledge is spread out across different platforms-- or confined to the minds of a few subject matter experts. Our easy-to-use editor allows team members to create rich media posts directly in the platform or to quickly upload posts from a desktop or shared drive. Bloomfire supports over 50 different file types so that you can share knowledge in any form it takes. Users can also post questions in the platform so that everyone can see what’s been asked and answered.

Bloomfire’s AI-powered search engine deep indexes the words in all file types (including the words spoken in videos) so that users can find relevant content with a simple keyword search. Companies can also create custom categories and use multiple levels of categorization to organize content in a way that makes sense for their business. And users can discover new information through content recommendations based on their interests.

With Bloomfire’s Google-like search, Amazon-like category filters, and Pinterest-like visual preview cards, the interface is intuitive for end users and requires very little training. Bloomfire’s social features (including buttons to like, share, and comment on posts) encourage users to collaborate and stay engaged in the platform. And best of all, Bloomfire requires minimal IT involvement to deploy, customize, and scale across an organization, meaning that companies can get their knowledge sharing community off the ground quickly.

Over 300 businesses and hundreds of thousands of employees around the globe use Bloomfire to securely share content, align teams, and maximize the value of their collective knowledge.

Benefits of using Bloomfire

  • Spend less time looking for the information you need to do your job: Bloomfire makes all content searchable, and its AI-powered search engine weighs the context in which words appear so that you get the most relevant results.

  • Share your knowledge with ease: create content in Bloomfire’s rich media post editor or upload existing content from your desktop or cloud-based drive. Bloomfire automatically applies relevant tags to your content when you publish it to make it as easy as possible for other users to find.

  • Keep content fresh: schedule posts for review, publication, or unpublishing. Import, export, or make changes to content in bulk so that your content stays up to date without any heavy lifting.

  • Empower employees with self-service knowledge: Bloomfire makes content accessible across teams, departments, and locations. Employees can search for and share content at any time, from their computer, tablet, or phone.

  • Get insights into content engagement: Bloomfire’s built-in analytics lets you see what terms people are searching for, what content is getting the most engagement, and who has reviewed specific pieces of content, allowing you to optimize content and increase accountability for reviewing information.
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    No pricing info

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    Bloomfire's key features

    Most critical features, based on insights from Bloomfire users:

    Knowledge Base Management
    Content Management
    Access Controls/Permissions
    Document Management
    Document Storage
    Text Editing

    All Bloomfire features

    Features rating:

    Self Service Portal
    Engagement Tracking
    Knowledge Management
    Content Publishing Options
    Asset Library
    Asset Sharing
    Full Text Search
    Configurable Workflow
    Commenting/Notes
    File Sharing
    Search/Filter
    Real-Time Notifications
    Content Library
    Document Classification
    Customizable Branding
    Communication Management
    Catalog Management
    Collaboration Tools
    Remote Support
    Real-Time Reporting
    Real-Time Data
    Reporting & Statistics
    Reporting/Analytics
    Real-Time Analytics
    Rich Text Editor
    Role-Based Permissions
    Real Time Editing
    Question Library
    @mentions
    WYSIWYG Editor
    Workflow Management
    Wiki
    Widgets
    Web Notifications
    Visual Analytics
    Video Support
    Version Control
    User Onboarding
    User Management
    Third-Party Integrations
    Tagging
    Surveys & Feedback
    SSL Security
    Single Sign On
    Self-paced Learning
    Self Service Tools
    Active Directory Integration
    Activity Dashboard
    Activity Tracking
    Activity/News Feed
    Alerts/Notifications
    API
    Asset Categorization
    Audio File Management
    Brainstorming
    Content Creation
    Customizable Fields
    Customizable Reports
    Data Import/Export
    Data Security
    Data Visualization
    Discussions/Forums
    Document Capture
    Drag & Drop
    Email Alerts
    Email Reminders
    Feedback Management
    File Management
    Filtering
    Gamification
    Group Management
    Mobile Access
    Mobile App
    Mobile Interface
    Multi-Channel Distribution
    Online Forums

    Bloomfire awards

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    Bloomfire logo
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    Bloomfire pricing

    Value for money:

    Starting from

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    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    Bloomfire integrations (16)

    Integrations rated by users

    We looked through 254 user reviews, to identify which products are mentioned as Bloomfire integrations, and what is the users perception.

    Five9 logo
    Five9

    Integration rating: 5.0 (1)

    use five9 and phone software thats integrated with zendesk and use bloomfire for solutions and answer questions

    kc

    kevin chandler

    ccos team lead

    Integration rating: 5.0 (1)

    zendesk is the crm we use to enter in notes and use bloomfire to add in links or solutions

    kc

    kevin chandler

    ccos team lead

    UKG Pro logo
    UKG Pro

    Integration rating: 5.0 (1)

    Integration rating: 5.0 (1)

    Integration rating: 5.0 (1)

    Bloomfire support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Webinars
    Videos
    Live Online
    In Person
    Documentation

    Bloomfire reviews

    Overall rating

    4.4

    /5

    254

    Positive reviews

    90

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.48/10
    Rating distribution

    5

    4

    3

    2

    1

    135

    94

    21

    4

    0

    Pros
    Community features such as likes and comments are a nice touch and give folks the ability to engage.
    We utilize Bloomfire as a company knowledge base and it gives all employees the ability to contribute which is of great benefit.
    Bloomfire is so amazing because its such a great product to have. Its literally the main source of knowledge for just about any question you could come up with for my company.
    Cons
    As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted.
    Sorting feature is somewhat confusing if you do not have the search criteria entered exactly right.
    Can be difficult to find resources in searches.

    Bloomfire FAQs

    Q. What type of pricing plans does Bloomfire offer?

    Bloomfire has the following pricing plans:
    Pricing model: Subscription

    These products have better value for money


    Q. Who are the typical users of Bloomfire?

    Bloomfire has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Bloomfire support?

    Bloomfire supports the following languages:
    English


    Q. Does Bloomfire offer an API?

    Yes, Bloomfire has an API available for use.


    Q. What other apps does Bloomfire integrate with?

    Bloomfire integrates with the following applications:
    Dropbox Business, OneDrive, Google Workspace, Google Drive, Box, Dynamics 365, Microsoft Teams, Salesforce Sales Cloud, Slack, Tableau, Salesforce Platform, Zendesk Suite


    Q. What level of support does Bloomfire offer?

    Bloomfire offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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