This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Bloomfire Pricing, Features, Reviews and Alternatives

Bloomfire product overview

What is Bloomfire?

Bloomfire is a knowledge sharing and insights platform that helps leading companies centralize and democratize information from across their organization. Bloomfire helps break down the silos that occur when knowledge is spread out across different platforms-- or confined to the minds of a few subject matter experts. Our easy-to-use editor allows team members to create rich media posts directly in the platform or to quickly upload posts from a desktop or shared drive. Bloomfire supports over 50 different file types so that you can share knowledge in any form it takes. Users can also post questions in the platform so that everyone can see what’s been asked and answered.

Key benefits of using Bloomfire

  • Spend less time looking for the information you need to do your job: Bloomfire makes all content searchable, and its AI-powered search engine weighs the context in which words appear so that you get the most relevant results.

  • Share your knowledge with ease: create content in Bloomfire’s rich media post editor or upload existing content from your desktop or cloud-based drive. Bloomfire automatically applies relevant tags to your content when you publish it to make it as easy as possible for other users to find.

  • Keep content fresh: schedule posts for review, publication, or unpublishing. Import, export, or make changes to content in bulk so that your content stays up to date without any heavy lifting.

  • Empower employees with self-service knowledge: Bloomfire makes content accessible across teams, departments, and locations. Employees can search for and share content at any time, from their computer, tablet, or phone.

  • Get insights into content engagement: Bloomfire’s built-in analytics lets you see what terms people are searching for, what content is getting the most engagement, and who has reviewed specific pieces of content, allowing you to optimize content and increase accountability for reviewing information.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Videos
    Live Online
    In Person
    Documentation
    Webinars

    Bloomfire pricing information

    Value for money

    4.1

    /5

    200

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Bloomfire features

    Functionality

    4.0

    /5

    200
    Total Features62 15 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Document Management
    Search/Filter
    Alerts/Notifications
    Third Party Integrations
    File Sharing
    API

    Functionality contenders

    Bloomfire users reviews

    Overall rating

    4.3

    /5

    200

    Positive reviews

    89%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.3/10
    Rating distribution

    5

    4

    3

    2

    1

    92

    86

    18

    4

    0

    Pros
    Community features such as likes and comments are a nice touch and give folks the ability to engage.

    AR

    Anonymous Reviewer

    Bloomfire is so amazing because its such a great product to have. Its literally the main source of knowledge for just about any question you could come up with for my company.

    Alexis R.

    We utilize Bloomfire as a company knowledge base and it gives all employees the ability to contribute which is of great benefit.

    AR

    Anonymous Reviewer

    Cons
    As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted.

    TC

    Tyler C.

    Sorting feature is somewhat confusing if you do not have the search criteria entered exactly right.

    MP

    Michelle P.

    Can be difficult to find resources in searches.

    MG

    Mike G.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy to use

    Reviewed a year ago

    Implementation was a dream. They had a team that helped us manage the project and uploaded all our content for us. As a small team, this was important.

    Pros

    It transposes videos, provides full text search, allows for different groups to be created, user analysis so we know if we are getting our money's worth for the tool.

    Cons

    I wish I could edit docs in the tool. But there are few cons that we have found at this point in time.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy to use

    Reviewed a year ago

    We use it to house all of the information for a product that I license. We share information across the user base, add articles and find relevant information about using the tools that we license.

    Pros

    Very clear navigation, you know where to find what you are looking for

    Cons

    Sometimes I have a hard time finding older articles and get mixed up with new and old material when I am looking for a specific piece of informaiton

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Recent Updates Diminish Value of Product Usability

    Reviewed 2 years ago

    The initial experience was extremely positive, the recent updates significantly reduce the usefulness of the product specifically where tables and embedded documents are concerned.

    Pros

    We use the system as a knowledge base to inform our ongoing software implementations and keep our Support team up to speed on current functionality. I love that articles/posts are really easy to create and categorize. The search functionality works well which makes finding information very easy.

    Cons

    The product allows you to embed documents and create tables into posts. Unfortunately, a recent update to the user interface reduces the size of the article to about 1/3 the width of a monitor. As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted. I am not sure how to post screenshots. I have escalated to our site administrator who was...

    Vendor response

    We're sorry to hear that the new format and layout changes have impacted your ability to read tables and embedded documents. Our Client Success team has reached out and would love to work with you to find a solution to this readability issue. We want Bloomfire to continue being as useful to your company as it was when you first started using it.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Enables employees with a trove of knowledge

    Reviewed a year ago
    Pros

    I love how Bloomfire empowers everyone in our company to contribute to our knowledge base and interact with each other's contributions. The community features - commenting, liking, thumbnails - are key to creating that community feel. And it makes such a difference day-to-day to have a single source of truth for our organization. Also, you can't beat Bloomfire staff. Everyone I've interacted with from customer success to product to engineering has been top notch. They are responsive to immediate support needs and they evolve the product based on customer feedback.

    Cons

    Some employees find the navigation and search to be challenging. There are some things we need to change about our own implementation to address these issues, and we look forward to future product updates as well.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great way to socialized sales content and news

    Reviewed 4 years ago

    It allowed us to have a searchable content repository of sales collateral and training as well as an announcement board for news and market research.

    Pros

    The "timeline view" for latest content and news. It allows sales to have a quick refresh of the latest developments in the business.

    Cons

    The search engine could use some optimization and has no easy tools to build product taxonomies which limits a bit its adoption as a sales enablement tool

    Bloomfire FAQs and common questions

    Bloomfire has the following pricing plans:
    Pricing model: Subscription


    Bloomfire has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Bloomfire supports the following languages:
    English


    Bloomfire supports the following devices:
    Android


    Yes, Bloomfire has an API available for use.


    Bloomfire integrates with the following applications:
    Dropbox Business, Microsoft OneDrive, Google Workspace, Google Drive, Box, Dynamics 365, Microsoft Teams, Salesforce Sales Cloud, Slack, Tableau, Salesforce App Cloud, Zendesk


    Bloomfire offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

    Most popular Bloomfire comparisons

    BloomfirevsMangoApps
    BloomfirevsConfluence
    BloomfirevsTalentLMS
    BloomfirevsYammer
    BloomfirevsMicrosoft SharePoint
    BloomfirevsKnowledgeOwl

    Related categories