App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Bloomfire Logo

Bloomfire

4.4
(253)

Write a review

Knowledge sharing & insights platform

(29)

Bloomfire Pricing, Features, Reviews and Alternatives

Bloomfire FAQs

Q. What type of pricing plans does Bloomfire offer?

Bloomfire has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Bloomfire?

Bloomfire has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Bloomfire support?

Bloomfire supports the following languages:
English


Q. Does Bloomfire offer an API?

Yes, Bloomfire has an API available for use.


Q. What other apps does Bloomfire integrate with?

Bloomfire integrates with the following applications:
Dropbox Business, OneDrive, Google Workspace, Google Drive, Box, Dynamics 365, Microsoft Teams, Salesforce Sales Cloud, Slack, Tableau, Salesforce Platform, Zendesk Suite


Q. What level of support does Bloomfire offer?

Bloomfire offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

Bloomfire product overview

What is Bloomfire?

Bloomfire is a knowledge sharing and insights platform that helps leading companies centralize and democratize information from across their organization. Bloomfire helps break down the silos that occur when knowledge is spread out across different platforms-- or confined to the minds of a few subject matter experts. Our easy-to-use editor allows team members to create rich media posts directly in the platform or to quickly upload posts from a desktop or shared drive. Bloomfire supports over 50 different file types so that you can share knowledge in any form it takes. Users can also post questions in the platform so that everyone can see what’s been asked and answered.

Key benefits of using Bloomfire

  • Spend less time looking for the information you need to do your job: Bloomfire makes all content searchable, and its AI-powered search engine weighs the context in which words appear so that you get the most relevant results.

  • Share your knowledge with ease: create content in Bloomfire’s rich media post editor or upload existing content from your desktop or cloud-based drive. Bloomfire automatically applies relevant tags to your content when you publish it to make it as easy as possible for other users to find.

  • Keep content fresh: schedule posts for review, publication, or unpublishing. Import, export, or make changes to content in bulk so that your content stays up to date without any heavy lifting.

  • Empower employees with self-service knowledge: Bloomfire makes content accessible across teams, departments, and locations. Employees can search for and share content at any time, from their computer, tablet, or phone.

  • Get insights into content engagement: Bloomfire’s built-in analytics lets you see what terms people are searching for, what content is getting the most engagement, and who has reviewed specific pieces of content, allowing you to optimize content and increase accountability for reviewing information.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Webinars
    Videos
    Live Online
    In Person
    Documentation

    Not sure about Bloomfire? Compare it with a popular alternative

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range

    Starting from

    9

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Bloomfire pricing information

    Value for money

    4.3

    /5

    253

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Bloomfire features

    Functionality

    4.2

    /5

    253

    Total features

    84

    14 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    Search/Filter
    Third Party Integrations
    Document Management
    File Sharing
    Document Storage

    Functionality contenders

    Bloomfire users reviews

    Overall Rating

    4.4

    /5

    253

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.5/10
    Rating distribution

    5

    4

    3

    2

    1

    135

    94

    20

    4

    0

    Pros
    Community features such as likes and comments are a nice touch and give folks the ability to engage.
    We utilize Bloomfire as a company knowledge base and it gives all employees the ability to contribute which is of great benefit.
    Super easy to upload content and share information. The platform is very visually appealing and there is almost no learning curve to engage with it.
    Cons
    As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted.
    Sorting feature is somewhat confusing if you do not have the search criteria entered exactly right.
    Can be difficult to find resources in searches.

    Overall rating contenders

    PM
    AvatarImg

    Pippa M.

    Knowledge and Training Coordinator

    Apparel & Fashion, 10,001+ employees

    Review source

    Overall Rating

    Knowledge Management Made Easy.

    Reviewed 4 months ago

    Transcript

    Pippa: I'm Pippa. I'm the knowledge and training coordinator for the customer service department at Burberry....

    Vendor response

    Thanks Pippa! We love working with you and Burberry! Content management can always be a challenge and we are always here to help! Check our newest enterprise search features that make it even easier here: https://bloomfire.com/platform/document-management-system/

    AvatarImg
    AvatarImg

    Bernhard H.

    owner

    Management Consulting, 1-10 employees

    Review source

    Overall Rating

    Easy to use

    Reviewed 2 years ago

    Transcript

    Bernie H.: Hi. My name is Bernie. I'm a business coach, and on Bloomfire I give it a five out of five....

    AvatarImg
    AvatarImg

    Carlos A.

    Telecommunications, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great way to socialized sales content and news

    Reviewed 6 years ago

    It allowed us to have a searchable content repository of sales collateral and training as well as an announcement board for news and market research.

    Pros

    The "timeline view" for latest content and news. It allows sales to have a quick refresh of the latest developments in the business.

    Cons

    The search engine could use some optimization and has no easy tools to build product taxonomies which limits a bit its adoption as a sales enablement tool

    PC
    AvatarImg

    Paige C.

    Executive Office, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Sharing Knowledge On Demand

    Reviewed 9 months ago

    Chief Outsiders uses Bloomfire to ensure our fractional Chief Marketing Officers and Chief Sales Officers can gain knowledge from each other as rapidly and easily as possible. Our clients get the best outcomes from us when we leverage the power of our Tribe of seasoned marketing and sales professionals, and Bloomfire makes it easy to collaborate and learn from each other - at the moment when a client situation calls for it. As a result, we can get the information we need to do a great job for a client on demand, as needed. The Bloomfire search function is essential to that expeditious learning process.

    Pros

    Bloomfire’s search functionality works infinitely better than the folder/file structure of alternatives. Search does not require an understanding of the filing structure, so all users can benefit without the need for training on filing nomenclature and structure. Bloomfire makes it easier for our 110+ fractional Chief Marketing Officers and Chief Sales Officers to learn from each other as a result.

    Cons

    I would love to see an integration between Bloomfire and Dropbox so that documents in Dropbox could be read by the Bloomfire engine without actually having to be moved into the Bloomfire database.

    JM
    AvatarImg

    Jessica M.

    Computer Software, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Frustratingly difficult

    Reviewed 4 years ago

    Frustrating

    Pros

    I like the idea of series, but the search is so terrible you can't find the series you need.

    Cons

    It's impossible to find the article you're looking for. Unless you know the exact full title, you'll never find what you're looking for with keywords.

    Vendor response

    Hi Jessica, we're sorry to hear about your experience. Our search algorithm factors in more than just the title, such as: search term frequency, contribution type, popularity, search term location, and much more. You can also boost content in your search results by using your category structure or by adding tags. We also provide the ability to highlight community content as "current", so you know if information is still relevant. We'd be happy to work with you to improve your experience with Bloomfire. You can also contact us at Bloomfire Support.

    CA
    AvatarImg

    Chris A.

    Education Management, 51-200 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    A work in progress

    Reviewed 7 years ago

    I need to preface this: I do not use bloomfire often. My co-workers use it far more, I simply provide support when they have an issue. The cause for the title of this review is this: for what little I use of it I see the company makes an effort to add features that the community asks for and while there are things about bloomfire I am not fond of I recognize that they will work that out in time. Also...

    Pros

    The platforms capacity for moderated knowledge sharing. Search tools work well and there are a number of different ways users can upload content

    Cons

    Lack of functionality in text formatting tools. Lack of ability to bulk modify posts (recategorize, add/remove users, etc).

    Vendor response

    Chris, glad to hear finding information through Bloomfire is quick and efficient. We are releasing an update to our post editor that should resolve your formatting issues. We are also releasing a feature that will allow you to bulk change contributors. We are always looking at ways to enhance Bloomfire and appreciate your feedback!

    AB
    AvatarImg

    Alexandra B.

    Food & Beverages, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    An Essential Part of our Organization!

    Reviewed 6 months ago

    Bloomfire has been a HUGE part of our organization. Although we have been using it for years, this last year we have undergone our largest project within the organization and Bloomfire has been our savior. It has allowed us to have a central location with all knowledge/training pertaining to this Project and the launch would not have been successful without Bloomfire! We continue to expand our use and are excited for what else is to come!

    Pros

    The ease of use and search capabilities! No more physical copies of manuals or parts list for us to dig through! Also, being able to have multiple communities to support other parts of the business.

    Cons

    We weren't successful in connecting it to Salesforce but we found it wasn't necessary for our operations. Also, we are dying to have the Bulk Contribution feature. When we take on certain contracts, we have to upload 100s of documents one by one and it can be time consuming.

    Common Bloomfire comparisons

    Bloomfire logo
    Confluence logo
    BloomfirevsConfluence
    Bloomfire logo
    Zendesk Suite logo
    BloomfirevsZendesk Suite
    Bloomfire logo
    Document360 logo
    BloomfirevsDocument360
    Bloomfire logo
    Guru logo
    BloomfirevsGuru

    Related categories