Bloomfire Pricing, Features, Reviews & Comparison of Alternatives

Bloomfire Reviews

Bloomfire

Sales enablement and knowledge management solution

4.29/5 (147 reviews)
3,418     7,846

The collective wisdom of your employees or customers is vast and waiting to be tapped. Bloomfire is a knowledge base built to engage users in open, honest knowledge sharing that makes the whole organization more innovative and profitable. Bloomfire works by capturing, archiving, and growing the knowledge that already exists within or about your organization.

It captures the expertise of the people you work with
It learns what is most relevant to you
It delivers the content you need to get work done
www.bloomfire.com

Bloomfire Reviews (147)

Latest reviews

 Great tool for communication and peer-to-peer learning

We use Bloomfire as a forum to share company news and process changes with our branches. It also serves as a place for employees to ask questions of each other and find out how other branches handle business processes and issues. The interface is very intuitive to use.

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Reviewed 7th of February by Molly Williams

 

 Great way to empower our sales stuff

We sue it as a way to keep sales updated on industry news, marketing collateral, events and activities. It works great, brings new features every few months and is easy to use.

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Reviewed 2nd of February by Carlos Aragon

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Bloomfire Pricing

Starting from: $450.00/month

Pricing model: Open-source, Subscription

Free Trial: Available

Key Features of Bloomfire

  • Multimedia Content Sharing
  • Authoring Tools
  • "Your Feed" Brings you Relevant Content
  • Supports Video, Presentations, Modules & more
  • API & Single Sign-On
  • Effortless Content Organization
  • Analytics & Reports
  • Customizable
  • Gamification
  • Unlimited Groups & Sub-Communities
  • Salesforce and Google Apps Integration
  • Role based management, Content Moderation
  • email and In-App Notifications
  • Mobile Apps (iPhone, Android)

Bloomfire Screenshots (7)

Bloomfire screenshot: Your Bloomfire HomepageBloomfire screenshot: Your Community AnalyticsBloomfire screenshot: bloomfire mobileBloomfire screenshot: Browse Content by CategoryBloomfire screenshot: Customize Your BloomfireBloomfire screenshot: Powerful Q&A EngineBloomfire screenshot: Share a Web Link with Your Team

Specifications

Intended Users
Large Enterprises, Mid Size Business, Non Profits, Small Business
Devices Supported
iPhone-iPad, Linux, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Australia, Canada, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to Bloomfire

Benefits

Studies show that people get 70% to 90% of the information they need to do their jobs from their peers. This is known as social learning. While social learning is essential in every job function and industry, Bloomfire focuses specifically on three application areas – employee engagement, sales enablement, and customer service.

Videos

Molly Williams

Great tool for communication and peer-to-peer learning

07/02/2017

We use Bloomfire as a forum to share company news and process changes with our branches. It also serves as a place for employees to ask questions of each other and find out how other branches handle business processes and issues. The interface is very intuitive to use.

Pros

I love that it helps employees connect and share important information.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Carlos Aragon

Great way to empower our sales stuff

02/02/2017

We sue it as a way to keep sales updated on industry news, marketing collateral, events and activities. It works great, brings new features every few months and is easy to use.

Pros

Web based, easy to use and fast

Cons

No easy way to create product taxonomies or menus that would let us organize our marketing collateral visually, everything needs to be searched based on tags or categories and it throws search results, not ordered lists.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Julie Haig

Works great

01/02/2017

It has been a life savior to send large documents and power points! Our documents are very large and they can not send in just a regular email. So we send them to bloom fire and it uploads and the person can get the document.

Pros

That it is easy to use

Cons

I don't have any yet

Rating breakdown

Ease of use
Features

Likelihood to recommend

9/10

Recommendations to others considering Bloomfire

No

Source: Capterra
Helpful?   Yes   No
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Bob Le

Bloomfire for RFP database.

01/02/2017

I had to populate a RFP repository using Bloomfire. Their ability to allow users to tag with subject and key words makes this a great tool. It made searching seamless and easy. The only drawback is their back button function takes you completely all the way back to typing in the keyword. I would recommend this tool for any proposal writer who has to manage an RFP repository.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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Crystal Ye

BF is easy to use but too limited in customizations

01/02/2017

Pluses -Easy to use and learn -Easy to learn customization options -Appreciate the HTML editing options Cons - The width of the BF doc is thinner than needed. It's very web 2012 versus today where you see wider panes. I know that it's easier to read in smaller widths but you can add the option of columns instead. Really helpful would be columns that can have images or text blocks within them. - The change for the background to be one color. This is the common style with a lot of article based platforms (e.g. medium) but there's something off about the UI. It might be that the orientation leans to the left too much (b/c of the right side column of related content), the right side column is too large and removes focus from the main content, or that the default font is just too large (even on a mac retina pixel display, you don't get to see that much of the article display. it subtly implies more scrolling/long-ness of the article) -You have bugs within the auto formatting detection. For example, deleting from a non-default text such as a title will change the text size to the styling of the text beforehand. Sometimes you can't get the text to return to a certain styling just from the tools bar. Instead, you have to use the html editor to correct the styling manually. -Leaving the page (out of focus) and returning will show the cursor at the end of the page (this bug intermittently comes back). - More formatting options like word would be preferred (specific font sizes, font colors, . For documentation purposes, formatting options allow the ease of use in highlighting or differentiating a lot of content. - More image formatting options. - Inserting a file takes up a bunch of space. Would prefer that adding a file is like a link or at the end like an attachment. The actual page real estate a file record takes is excessive. Also, I usually want to associate the file to some sort of text block but instead it's just floating in it's own area between two equidistant text blocks. - Allow wiki style page of contents at the beginning of a BF page would help on complex articles. - For the feed page, what about a table form for articles? You have tiles and a list view. I think you could optimize width by removing the filters on the side and moving them to the top or inset as part of the table's columns (when relevant) as filters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Ariel Lopez

Great Tool for storing Company info

01/02/2017

Our company is on the smaller side (under 25 employees) and had adopted this tool to house knowledge, onboarding and training info for our current and future employees. While this is a good solution we learned that this would have been better utilized once we are a larger organization and had more information that we needed to store/ share. This is a great tool to organize content and engage your team, we were just premature in what our needs as a company were. We had a good experience with Bloomfire, it was just more than what we needed at the time. I would recommend this for organizations that do have a lot of information that they need housed and want to push out and share this info in real time with their team, this is a great solution.

Pros

Easy to use and organize information. Really liked using it for onboarding new employees.

Cons

We would sometimes have trouble getting the team to engage and post content to the platform. With content that was posted, if something changed or was no longer pertinent, it wasn't always easy to realize it still lived in Bloomfire and purge/ correct it. We did have a few members of our team that acted as admin but it could still be time consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10

Recommendations to others considering Bloomfire

N/A

Source: Capterra
Helpful?   Yes   No
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Alyse Ellis

Great Platform, Increases Engagement and Excellent Support

01/02/2017

We use Bloomfire as an integrated component of another system. We have seen a great level of engagement and use. Integration went smoothly, including single sign on. We're using a host of groups, some of them private and it's worked out really well. Bloomfire has even fast tracked some of our more important feature requests. There are still a few kinks to be worked out with the UX and users get confused in certain cases but overall it is simple to use and one of the best platforms we've seen when exploring the landscape of available products. Would recommend.

Pros

Very simple and easy to use, low learning curve. Support is great and very responsive. Platform integrates easily with other platforms for whitelabling purposes.

Cons

User interface can be improved in certain cases. Users are often confused as to what groups they are posting to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Bloomfire

Definitely recommend.

Source: Capterra
Helpful?   Yes   No
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Richard Delsi

Bloomfire Review

01/02/2017

I have had some good and bad experience with this product, my company uses it for our clients and most of the are tech savvy so its pretty easy to use for them. The only negative impact was when we merged 2 different sites into one, all of the old outdated articles appeared at the top of the lists and buried all new relevant articles.

Pros

Ease of use Great for small community

Cons

Some glitches Support could be better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Dani Wood

Bloomfire rocks

01/02/2017

Bloomfire has allowed our team to build a place where we can come together and connect across all of our team that members that are spread around North America to share best practices, ask questions, & share a wealthy database of materials that we all need.

Pros

pleasing look, ease of use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Henry Coleman

Good Platform for mixed media content and for organizing data

01/02/2017

We use Bloomfire as our team knowledge base and onboarding tool. We like how easy it is to organize different media (text, links to online articles, uploaded files, audio files, image files, video files, etc) into distinct groups for easy retrieval. Very easy ramp-up with the team. The interface and tool set are very straightforward. Would receive a 5-Star review if group editing functions were better structured.

Pros

Ease of use Flexible support of various media Quick onboard of tool with team

Cons

Clunky group editing of documents

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Bloomfire

Try to think about the organization structure and tagging details when first setting up tool your team. It is so easy for everyone to add data elements (categories, groups, tags) it can become "messy" over time.

Source: Capterra
Helpful?   Yes   No
Read more

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