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Confluence vs Craft.io Comparison

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Overview

Category Leaders

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your...

Craft.io is an award-winning product management platform enterprises trust to build great digital products with confidence....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

3.3K

5

4

3

2

1

1.8K

1.2K

226

30

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

32

5

4

3

2

1

16

14

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.
It is a great great tool for creating documents like PRDs and Information Documents of Projects and then sharing with team members to view and collaborate.
Confluence is reliable and offers a good set of functionalities and features, the capacity to organize and edit documentation online is great.

Pros

It is also a beautifully designed peice of software that is clean, modern, and a joy to use.
Overall it has been great, wonderful find to have up to date information.
This tool ensures shared understanding with the entire team, arguably the most critical aspect to a successful product launch. Oh, and yes, it does push and integrate with Jira with two-way sync.

Cons

Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.
Searching was severely handicapped, and no linking of documents was really feasible. There was also poor management of permissions.
Performance over the last 6 months has degraded and it's now really slow. The over-arching user management is really confused.

Cons

Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails.
Plenty of bugs and poor usability features. Assigning a story to somebody will move the current swimlane to the first swimlane.
Otherwise they get difficult to manage beyond a point.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features99
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audio File Management
  • Audit Trail
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Content Management
  • Content Publishing Options
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Design Management
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Engagement Tracking
  • Evaluation Management
  • Feedback Management
  • File Management
  • File Sharing
  • For the IT sector
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Guest Access
  • Idea Management
  • Idea Ranking
  • Ideation
  • Information Governance
  • Innovation Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Lifecycle Management
  • Marketing Calendar
  • Meeting Management
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • Planning Tools
  • Polls/Voting
  • Portfolio Management
  • Prioritization
  • Process/Workflow Automation
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Ratings/Reviews
  • Real Time Data
  • Real Time Editing
  • Real Time Reporting
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Rich Text Editor
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • To-Do List
  • Traceability
  • Transcripts/Chat History
  • Trend Analysis
  • Unified Directory
  • Version Control
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Workflow Management
  • Total features105
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audio File Management
  • Audit Trail
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Content Management
  • Content Publishing Options
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Design Management
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Engagement Tracking
  • Evaluation Management
  • Feedback Management
  • File Management
  • File Sharing
  • For the IT sector
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Guest Access
  • Idea Management
  • Idea Ranking
  • Ideation
  • Information Governance
  • Innovation Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Lifecycle Management
  • Marketing Calendar
  • Meeting Management
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • Planning Tools
  • Polls/Voting
  • Portfolio Management
  • Prioritization
  • Process/Workflow Automation
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Ratings/Reviews
  • Real Time Data
  • Real Time Editing
  • Real Time Reporting
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Rich Text Editor
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • To-Do List
  • Traceability
  • Transcripts/Chat History
  • Trend Analysis
  • Unified Directory
  • Version Control
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Workflow Management

Integrations

  • Total integrations185
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Total integrations23
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier