App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Confluence Logo

Create, organize, and discuss work with your team

Last updated: February 2025

visit website

Table of Contents

Confluence - 2025 Pricing, Features, Reviews & Alternatives

What is Confluence?

Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.

Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.

Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.

Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.

Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.

No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.

In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.

Benefits of using Confluence

- One platform that houses content creation, real time editing, document management, social features, and more.
- Industry trusted by 30,000+ organizations.
- First class Jira integration.
- Customize with over 3,000 apps from the Atlassian Marketplace
- Flexible enough to grow with your team and your organization through a consistent and logical organization method.
- Available on both desktop and mobile native apps.

Starting from

5.16

/user

Per month

view pricing plans
start trial
book a demo

Confluence's key features

GetApp's analysis of 472 verified user reviews collected between July 2021 and January 2025 identified Confluence's most critical features and how it performs according to users.

Knowledge Base Management

Reviewers appreciate Confluence's Knowledge Base Management capabilities. They highlight the ease of creating and organizing content with templates and customizable spaces. Users report that multiple contributors can collaborate in real-time, enhancing productivity. They value the integration with various tools like SharePoint and Excel, which aids in content incorporation. Reviewers also mention the robust permissions system that ensures data security. They find the hierarchical structure and efficient search functionality helpful for quick content retrieval. Of the 136 Confluence users who gave detailed accounts of their use of Knowledge Base Management, 100% rated this feature as important or highly important.

avatar-1

See related user reviews

Confluence is a robust content management tool for any organization. You can create pages as per your project topics and organize them under the main topic. Multiple people can work on the same page simultaneously.
Confluence allows users to create and format their content easily, by not just suggesting templates but by allowing the user to create their own templates as well that their organisation can use. Knowledge managed by a hierarchical structure that assists in organising the content effectively and assists the user in finding the content swiftly. Confluence allows users to collaborate on the same content at the same time with real time editing and tracking of changes. Confluence has a wide variety of Macros and plugins that further assist with knowledge base management such as including sharepoint or excel work sheets

Content Management

Reviewers indicate that Confluence's Content Management is efficient and user-friendly. They appreciate the collaborative editing and version control, which keeps content updated and accessible. Users find the integration with Jira and Trello beneficial for project management. They report that organizing content into spaces and subpages helps maintain order. However, some users mention occasional glitches with formatting and document movement. Overall, they value the ability to embed various content types and the ease of updating and sharing information. Of the 125 Confluence users who gave detailed accounts of their use of Content Management, 95% rated this feature as important or highly important.

See related user reviews

Collaborative editing and tracking changes are a breeze. Updating content is also easy when text is synced across multiple pages. This removes the need to maintain a seperate document log be ause all this information is stored within the page and its metadata.
Confluence is not just where we "dump" all the information. It also allows us to organize these data from start to finish-from collecting the information up to the final delivery. When a document is to be updated, previous versions are kept, and you can retrieve them anytime. You can also store files here, export pages to Word or PDF, even control the privacy of the page- you can have it visible to/can be edited by selected people only.

Access Controls/Permissions

Users report that Confluence's Access Controls/Permissions are important for maintaining data security. They appreciate the flexibility to control who can view, edit, or delete content, ensuring sensitive information is protected. Reviewers highlight the role-based access control and the ability to set permissions at both global and individual page levels. They find it easy to manage privacy settings, although some mention that the system can be complex for smaller teams. Overall, they value the enhanced data security and efficient permission management. Of the 165 Confluence users who gave detailed accounts of their use of Access Controls/Permissions, 90% rated this feature as important or highly important.

avatar-1
avatar-2

See related user reviews

Access controls and permissions are crucial for maintaining data security and privacy. Confluence's features enable administrators to control who can view, edit, or delete content. This ensures that sensitive information is only accessible to authorized personnel and prevents unauthorized changes.
Access and permission controls are critical in ensuring that sensitive information within Confluence is only accessible to authorized users. With the help of these controls, organizations can minimize the risk of unauthorized access or data breaches by determining who can view, edit, and delete content. It's always good to have these measures in place to secure the safety of valuable data.

Collaboration Tools

Reviewers feel that Confluence's Collaboration Tools significantly enhance teamwork. They appreciate the real-time editing capabilities, allowing multiple users to work on documents simultaneously. Users highlight the integration with tools like Jira, Slack, and Google Sheets, which facilitates seamless collaboration. They find the ability to leave comments, tag team members, and track changes helpful. However, some users mention issues with content overwriting when multiple people edit simultaneously. Overall, they value the improved communication and productivity. Of the 107 Confluence users who gave detailed accounts of their use of Collaboration Tools, 89% rated this feature as important or highly important.

avatar-2

See related user reviews

Very good tool for collaboration as the admin can set the rights of users who can have the same options to edit and share as the admin. Multiple people can update documents in real time. Notifications of edits and updates are delivered automatically via email. etc
Confluence is a great place to create a knowledge base of information. Multiple people can contribute and everyone can build upon a page and content over time. However, there is a massive issue with each user's content adds overwriting each other. If multiple people are editing a page at the same time, it is common for work to be lost, overwritten and not merged. This is immensely frustrating and causes teams to create processes that ensure only one person is editing at a time.

Document Storage

Reviewers indicate that Confluence's Document Storage is highly effective for organizing and accessing information. They appreciate the centralized repository, which ensures all team members have access to the latest document versions. Users report that the version control and history capabilities are beneficial for tracking changes. They find it easy to attach various file types and maintain a structured documentation system. However, some users mention that navigating stored documents can be cumbersome. Overall, they value the secure and organized storage solution. Of the 189 Confluence users who gave detailed accounts of their use of Document Storage, 88% rated this feature as important or highly important.

See related user reviews

Confluence is a wonderful platform for developing, storing, and exchanging functional and technical documents for business purposes. Project creation, collaboration, and file sharing between individuals and teams are all simple processes.
Its really critical to store documents in confluence as its acts a a single repository to store all documents without worrying about the storage , security etc. It helps to to keep all critical business documents at a single repository.

File Sharing

Users report that Confluence's File Sharing capabilities streamline collaboration. They appreciate the ability to share files directly within the platform, eliminating the need for separate file-sharing tools. Reviewers highlight the ease of creating shareable links and controlling access permissions. They find the integration with other tools like Asana and the ability to share previous document versions helpful. However, some users mention that file sharing can impact page speed and costs. Overall, they value the convenience and security of file sharing in Confluence. Of the 142 Confluence users who gave detailed accounts of their use of File Sharing, 82% rated this feature as important or highly important.

See related user reviews

File sharing becomes very easy with confluence. The software provides re-shareable links and also provides security to access control on who can access the documents. It also gives an option to share the previous version of the same documents which helps the learners to go through various upgrades that happened over a certain time period.
Being able to share files makes it easier for everyone to have access to the same place, this means that everyone is seeing the same information, which allows us to reduce errors, especially in managing documentation versions.

All Confluence features

Features rating:

Innovation Management
Meeting Management
Idea Ranking
Milestone Tracking
Productivity Tools
Real-Time Data
Surveys & Feedback
Unified Directory
Knowledge Management
Documentation Management
Project Planning
Requirements Management
Multiple Projects
Visualization
@mentions
Rich Text Editor
Text Editing
Project Tracking
Document Management
Catalog Management
Full Text Search
Project Management
Project Planning/Scheduling
Drag & Drop
Search/Filter
Assignment Management
Commenting/Notes
Data Security
Idea Management
Reporting/Project Tracking
Communication Management
Status Tracking
Real Time Editing
Content Publishing Options
Document Generation
Due Date Tracking
Product Roadmapping
Version Control
Tagging
Task Progress Tracking
Workflow Management
Ideation
Activity Dashboard
Document Review
Task Management
Document Capture
Document Classification
Feedback Management
Prioritization
Calendar Management
Alerts/Notifications
Gantt/Timeline View
Release Planning
Progress Tracking
Customizable Templates
Brainstorming
Template Management
Archiving & Retention
Activity Tracking
Process/Workflow Automation
Traceability
Resource Management
Reporting & Statistics
API
Real-Time Notifications
File Management
Third-Party Integrations
Self Service Portal
Transcripts/Chat History
Mind Maps
Time & Expense Tracking
Customizable Branding
Reporting/Analytics
Mobile Access
Email Management
Discussions/Forums
Audio File Management
Marketing Calendar
Audit Trail
Information Governance
Strategic Planning
Stakeholder Defined Attributes
Single Sign On
Role-Based Permissions
Risk Management
Goal Setting/Tracking
Real-Time Chat
Goal Management
For the IT sector
Gamification
Product Lifecycle Management
Planning Tools
Portfolio Management

Confluence awards

Confluence alternatives

Confluence logo
4.5
(3.5K)
visit website

Starting from

5.16

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
visit website

Starting from

13.49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Sprints logo
4.5
(272)
visit website

Starting from

1

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
GanttPRO logo
4.8
(516)
visit website

Starting from

7.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Confluence pricing

Value for money rating:

Starting from

5.16

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

Confluence integrations (239)

Integrations rated by users

We looked through 3,556 user reviews, to identify which products are mentioned as Confluence integrations, and what is the users perception.

Jira logo
Jira

Integration rating: 4.7 (191)

The integration features of Confluence have increased our productivity by minimizing manual procedures and data fragmentation. Confluence has been effortlessly linked with tools like JIRA, supplementing project documentation with actionable insights and improving cross-functional communication. Because of improved workflows and real-time collaboration, this connection ensures that our projects move forward seamlessly.

Jira and Confluence work hand in hand, Confluence being used for documentation as well as the product timeline, where Jira was used as a ticket tracker, and during the current sprint we were on to control tickets, and where they are in the process to allow us to stay on track within the project.

When in software development, it is important that the knowledge base takes into account Jira tasks. For instance when enriching the description of an existing feature on your product that is being reworked in the context of a specific Jira task, it's useful to link the task.

JIRA and Confluence works hand in hand within my organisation and team. As we are able to track tasks on JIRA and link them to the documentation on confluence. This creates efficiencies with task management, reviews, delivery of work and deployments

You can reference JIRA work tasks in Confluence which makes documentation around product management really integrated. Equally, in a JIRA task you can reference a document of research insight or business analysis that is relevant to the task.

The integration between JIRA and Confluence is important since the status of stories from JIRA need to be reflected in the COnflence requirement document, to highlight the status of the issues on a high level to the Leadership team.

Confluence is the ideal complement for Jira, the integration is a must for any project manager that wants to keep clean the Jira project and at the same time needs to maintain a proper documentation

Dynamic integration of Jira: Tickets, status reports especially when releases are near is a helpful feature. Easy linkage with Jira is one helpful feature in developer documentation.

super efficient to have these two integrated - we use Jira daily for tracking work tasks and can easily link to broader policies / projects documented in confluence

This integration helps directly fetch updates from JIRA stories, epics, or features, ultimately briefing about the status of that task without visiting JIRA board.

We used Jira for our project tracking. It is important to see the status of the team and having to integrate with confluence makes things a lot easier to track.

We use Jira for project tracking/engineering delivery - so its important that this sync well with confluence - where a project normally starts

Jira Software and Confluence can be integrated to manage agile projects with organized workflows and integrated documentation management.

Collaboration of JIRA and Confluence is critical as it helps maintain sprint boards along with the required project plan/documentation

Having the connection up and ready, easy to manage, and within the same ecosystem makes it a breeze to have it as a management tool.

It is essential to integrate activities and documentation. Excellent native integration, also to keep developments under control.

We use JIRA for our agile projects so producing a knowledge base through artifacts in JIRA was very important to us.

getting live updates on related JIRA tickets in COnfluence makes sure we don't need to open these in seperate tabs.

This is defiantly helpful if you have invested in both products the platforms definitely complement one another.

allows the project management sizd of Confluence and provides us the ability to have support portals for clients

AvatarImg

Nanaka Sakamoto

Infrastructure Specialist

1/20
Bitbucket logo
Bitbucket

Integration rating: 4.5 (13)

You can not keep your code and your documentation and tasks separately, we did it for years and it doesn't work, it is why I like Atlassian, whihc really addressed this issue in a very professional way.

From a technical perspective, Bitbucket helps a lot, especially for code deploying. It's awesome

Again having a single point of truth across the atlassian suite is essential and works well

HP

Hossein Pourtavakoli

Senior Product Designer

1/3

Integration rating: 4.5 (19)

so that any tickets or requirements can be tracked and assigned in JIRA but the content remains in confluence

This was the key integration for Confluence, a must have if you also use JIRA for ticketing.

AvatarImg

Syed Javed

Sr Product Manager

1/2
Slack logo
Slack

Integration rating: 4.7 (17)

Works well, for me I don't think it's as important, though I don't ever use it that way. The couple times I've experimented it's worked as it should. This is a personal preference, if this is important to you - it does work well.

It is not important to integrate Confluence and Slack as people may not want to be notified of documentation changes, but it is nonetheless still a good add-on.

AvatarImg

Anonymous Reviewer

Co-op Supervisor

1/2

Integration rating: 4.7 (3)

Our teams had a lot of old documentation at the time of standing up Confluence that needed to be brought into a centralized repository so being able to convert these was very important to us.

Per our management personal choice, we would work our documents in word fist and upload to the platform later.

AvatarImg

Nick Mancuso

Senior Product Manager

1/2
Lucidchart logo
Lucidchart

Integration rating: 4.6 (9)

Fantastic to be able to reference BPM diagrams and flowcharts to a Confluence page for comprehensive documentation.

PP

Prachi Patnaik

Business Analyst

Integration rating: 3.9 (8)

There is an additional cost to use the Google Calendar plug-in but I prefer using Google Calendar than trying to create one in Confluence.

AvatarImg

Gary Minor

Client Solutions Manager

Trello logo
Trello

Integration rating: 4.6 (7)

Trello is useful for very specific projects - but we can include links to related documents stored in Confluence for ease and convenience

GM

Gail MacLeitch

VP of Administration

Google Drive logo
Google Drive

Integration rating: 5.0 (6)

we use the google suite in the company so sharing files from your google drive through confluence is easy

WO

Wannes Oosterlynck

Test Engineer

draw.io logo
draw.io

Integration rating: 4.0 (4)

Used but limited features in this add-on. Would prefer copying images instead.

RT

Rakesh Thumma

Test Engineer

Docusign logo
Docusign

Integration rating: 4.5 (4)

Authorised and authenticated critical documents where integrated with conference

RS

Rajiv Sahu

Senior Software Engineer

Integration rating: 5.0 (2)

It was very important for us to integrate Azure DevOps to refer to user stories and their status and the integration was smooth.

NB

Nihil Bhuptani

Business Systems Analyst

Integration rating: 5.0 (2)

We solve all of our problem tickets with Zendesk, so without this integration l, it would be very difficult to share info.

JH

Johnny Harrell

Software Support Specialist

Visio logo
Visio

Integration rating: 5.0 (1)

to capture and get feedback from the team on - architecture diagrams, workflow process diagrams , sequence diagrams and activity diagram

AvatarImg

Syed Javed

Sr Product Manager

Integration rating: 5.0 (1)

It keeps the track of all the tasks and maintain the status of tasks such as Started In progress Reviewed Done

AvatarImg

Anonymous Reviewer

Engineer

Integration rating: 5.0 (3)

Google Docs logo
Google Docs

Integration rating: 4.7 (3)

ServiceNow logo
ServiceNow

Integration rating: 4.0 (1)

Polarion QA logo
Polarion QA

Integration rating: 5.0 (1)

Git logo
Git

Integration rating: 5.0 (1)

Asana logo
Asana

Integration rating: 4.0 (1)

Agile CRM logo
Agile CRM

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

OneDrive logo
OneDrive

Integration rating: 5.0 (1)

Confluence support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Webinars
Videos
Documentation

Confluence reviews

Overall rating

4.5

/5

3.5K

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.28/10
Rating distribution

5

4

3

2

1

2K

1.2K

236

31

4

Pros
This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.
It is a great great tool for creating documents like PRDs and Information Documents of Projects and then sharing with team members to view and collaborate.
Confluence is reliable and offers a good set of functionalities and features, the capacity to organize and edit documentation online is great.
Cons
Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.
Searching was severely handicapped, and no linking of documents was really feasible. There was also poor management of permissions.
Performance over the last 6 months has degraded and it's now really slow. The over-arching user management is really confused.

Confluence FAQs

Q. What type of pricing plans does Confluence offer?

Confluence has the following pricing plans:
Starting from: $5.16/month
Pricing model: Free, Subscription


Q. Who are the typical users of Confluence?

Confluence has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Confluence support?

Confluence supports the following languages:
Spanish, French, Russian, English, Japanese, German, Portuguese, Korean


Q. Does Confluence support mobile devices?

Confluence supports the following devices:
Android, iPad, iPhone


Q. Does Confluence offer an API?

Yes, Confluence has an API available for use.


Q. What other apps does Confluence integrate with?

Confluence integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, draw.io, Microsoft OneNote, Balsamiq, Jira, Docusign, Google Workspace, Trello, Google Drive, Rewind, Lucidchart, JIRA Service Management, Gliffy, Google Calendar, Google Maps, Evernote Teams


Q. What level of support does Confluence offer?

Confluence offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

Related categories