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Craft.io

4.4
(32)

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Build great products with confidence

(14)

Craft.io Pricing, Features, Reviews and Alternatives

Craft.io FAQs

Q. What type of pricing plans does Craft.io offer?

Craft.io has the following pricing plans:
Starting from: $19.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Craft.io?

Craft.io has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Craft.io support?

Craft.io supports the following languages:
English


Q. Does Craft.io offer an API?

Yes, Craft.io has an API available for use.


Q. What other apps does Craft.io integrate with?

Craft.io integrates with the following applications:
DevOps, GitHub, Dropbox Business, Jira, Targetprocess, Zapier, Pivotal Tracker, Adobe XD, Google Workspace, Trello, Google Drive, Azure Active Directory, GitLab, Okta, Slack, Azure DevOps Server, Confluence, Azure DevOps Services, Salesforce Platform, Figma, Intercom


Q. What level of support does Craft.io offer?

Craft.io offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum

Craft.io product overview

Price starts from

19

/user

Per year

What is Craft.io?

Craft.io is an award-winning product management platform enterprises trust to build great digital products with confidence.

Key benefits of using Craft.io

While there are many product management solutions designed to help Product Managers improve specific aspects of their work (feedback collection, for example, or building a roadmap), Craft.io is an all-in-one product management platform that provides everything product teams need to build great digital products with confidence.

Craft.io’s key product management functionality includes:

  • An intuitive data model: 4-item data hierarchy that syncs seamlessly with Jira.

  • Ease of use: Craft.io’s UX/UI is super clear and friendly

  • The Guru layer: A collection of best-practice templates designed to help product professionals effortlessly apply proven best practices such as roadmap templates, prioritization frameworks, and strategic models, with just a click of a button.

  • Excel-like UX: Excel-like table functionality to view, sort, and edit item properties directly in tables, create prioritization, and apply capacity planning frameworks with custom formulas.

  • Product Portfolio Management: Craft.io lets you easily manage multiple product lines to maximize performance, achieve strategic objectives, and make informed decisions to benefit your company.

  • Flexible data visualization and roadmapping:
    With Craft.io, product teams have a single source of truth where they can slice & dice their data to create tailored, always up-to-date roadmaps that seamlessly connect strategy to features and tell a compelling product story.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    Not sure about Craft.io? Compare it with a popular alternative

    Starting from

    19

    /user

    Per year

    Free plan
    Free trial
    Pricing range

    Starting from

    59

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Craft.io pricing information

    Value for money

    4.4

    /5

    32

    Starting from

    19

    /user

    Per year

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Craft.io features

    Functionality

    4.5

    /5

    32

    Total features

    105

    14 categories

    Most valued features by users

    Task Management
    Collaboration Tools
    Task Progress Tracking
    Alerts/Notifications
    Activity Dashboard
    Third Party Integrations
    Prioritization
    Reporting/Analytics

    Functionality contenders

    Craft.io users reviews

    Overall Rating

    4.4

    /5

    32

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.45/10
    Rating distribution

    5

    4

    3

    2

    1

    16

    14

    2

    0

    0

    Pros
    It is also a beautifully designed peice of software that is clean, modern, and a joy to use.
    Overall it has been great, wonderful find to have up to date information.
    This tool ensures shared understanding with the entire team, arguably the most critical aspect to a successful product launch. Oh, and yes, it does push and integrate with Jira with two-way sync.
    Cons
    Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails.
    Plenty of bugs and poor usability features. Assigning a story to somebody will move the current swimlane to the first swimlane.
    Otherwise they get difficult to manage beyond a point.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Alexander H.

    Information Technology and Services, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A product persons product tool.

    Reviewed 5 years ago

    I've been able to mostly live inside of one tool when working with my team. That pays for itself.

    Pros

    - RAPID data entry - if you have an idea of your first stories the views used allow you to rapidly write, press enter create a new story, and create another. This is actually massively time saving. - One stop shop - you can go from ideation to planning to delivery using Craft. It's what actually drew me to the product itself. - Picture support - pictures are supported in card view, so people at a glance can see what you're actually working on. - Idea Dump - you can quickly go from random thoughts to actual user stories in seconds - Fields - you can even add story points, effort, custom fields to help plan and prioritise.

    Cons

    - Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails. - Zappier support is flaky at best.

    AvatarImg
    AvatarImg

    Peter G.

    Financial Services, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Craft.io - A product management tool definitely worth your attention!

    Reviewed a year ago

    It's been really good for the main...it's easy to label this as something of a jack of all (product) things but the master of none part of the saying doesn't do it justice! I like the way new features come readily and they are listening to their users. Even the handful of times of needed their support the answers have been always helpful. I'd used Aha! in the past and is way less of a cumbersome beast in comparison.

    Pros

    It feels like a product tool created by product people. The product is easy to use and no problems to integrate with Jira. Setting things up to how I want was simple enough and the broad range of features. Road mapping is pretty dynamic and easy to switch views subject to audience. It's great value for money in relation to others.

    Cons

    Whilst the road mapping part is very good, cosmetically it is weaker than others (like Productboard or Airfocus). OKR management is a bit limited currently. Setting them up and connecting them is totally fine but I'd like to see better visibility on how well (or not) they are being achieved.

    AR
    AvatarImg

    Verified reviewer

    Internet, self-employed

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Buggy software

    Reviewed 3 years ago

    Helps with agile software development using Scrum approach.

    Pros

    In overall it's still a usable product. The developer needs to focus on fixing the bugs to improve overall usability. Also, you need to have a fast computer to run it. Running this thing on an old mac is a nightmare.

    Cons

    Plenty of bugs and poor usability features. 1. Assigning a story to somebody will move the current swimlane to the first swimlane. 2. Assigning a story to somebody will move the ticket to the top of the swimlane. 3. A “Command+click” (on Mac) on a ticket in a swimlane does not open the ticket in a new tab. 4. Unable to post links with ampersands in the URL in comments. 5. Permalinks stop randomly working and bring to a different view.

    AR
    AvatarImg

    Verified reviewer

    Computer Software, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Good process sharing

    Reviewed 4 years ago

    The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.

    Pros

    The way it allows us to share the Product Development process with ease along with the team. Coming from a similar product (Product Board) the learning curve has been short. I would recommend to small remote teams in their early stages of development.

    Cons

    Not always easy to browse through, requires more effort than necessary to find items that haven't been properly tagged.

    AK
    AvatarImg

    Adnan K.

    Financial Services, 5,001-10,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Craft Review

    Reviewed 5 years ago

    I think craft is a wonderful, all in one solution for product teams. I love it and wouldn't go back to any other software for this purpose.

    Pros

    I really like the way craft is structured, and the different views it gives me to organise and work on my backlog items. Craft has made life so much easier and more organised for me and my team. Starting with the roadmap where it forces me to thin in terms of goals and initiatives, and moving on to the backlog where it gives me a very helpful workflow view to take stories through a proper process, and finally the list view which I use the most to work on my stories.

    Cons

    JIRA integration is painful and prone to introduce confusion since it needs to be manually pushed to JIRA from craft, but works live the other way round. Also while I find it quite intuitive, new users find it particularly difficult to navigate round craft unless given some training. Also the strategy section in editor could be better designed, so that goals etc are not just floating text fields but had more of a concrete hierarchy. Otherwise they get difficult to manage beyond a point.

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