craft Pricing, Features, Reviews & Comparison of Alternatives

craft

End-to-end product management for agile teams

4.48/5 (25 reviews)

craft overview

What is craft?

Craft is a start-to-end, agile product management platform that enables organizations to discover ideas, generate story maps, collaborate on projects, and create product prototypes. The solution helps entrepreneurs and highly experienced product managers and owners to better plan stories, sprints and roadmaps, as well as collaborate with all teams in a single, centralized location.

Craft enables users to discover, collect and explore ideas and feedback from teams and customers, centralizing all questions for each third party or client with a complete backlog. Product managers and owners can brainstorm using the platform’s user story mapping features, and create epics or stories. Users can also add designs with a click, for intuitive product specifications that can be shared across teams.

Craft’s product roadmaps and sprints help streamline features, epics and stories to reflect the most up to date plan, useful for keeping stakeholders in the know. Product managers can manage workflows and resources for multiple teams at a time, coordinating UX, research, data science, marketing and R&D teams to implement different aspects of the same task.

The platform helps users keep all stories synced with design, development, and other business workflows by connecting directly with workflow tools and visual sources in real time. Craft can automatically sync with Jira and Google Drive, helping users cut down on data entry time or potential errors.
craft.io

Pricing

Starting from
$39/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Germany and 3 other markets, Japan, Mexico, United Kingdom

Supported languages

English
craft screenshot: User Story MappingCraft.io - Using Story mapping to capture and manage featurescraft screenshot: Product RoadmapTimelinecraft screenshot: Idea Portal (feedback management)Craft.io Roadmap Overview

craft reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.5
  4.0
  4.7
Adnan Khan

Craft Review

Used daily for 1-2 years
Reviewed 2019-05-08
Review Source: Capterra

I think craft is a wonderful, all in one solution for product teams. I love it and wouldn't go back to any other software for this purpose.

Pros
I really like the way craft is structured, and the different views it gives me to organise and work on my backlog items. Craft has made life so much easier and more organised for me and my team. Starting with the roadmap where it forces me to thin in terms of goals and initiatives, and moving on to the backlog where it gives me a very helpful workflow view to take stories through a proper process, and finally the list view which I use the most to work on my stories.

Cons
JIRA integration is painful and prone to introduce confusion since it needs to be manually pushed to JIRA from craft, but works live the other way round. Also while I find it quite intuitive, new users find it particularly difficult to navigate round craft unless given some training. Also the strategy section in editor could be better designed, so that goals etc are not just floating text fields but had more of a concrete hierarchy. Otherwise they get difficult to manage beyond a point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Good process sharing

Used daily for 1-2 years
Reviewed 2019-10-30
Review Source: Capterra

The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.

Pros
The way it allows us to share the Product Development process with ease along with the team. Coming from a similar product (Product Board) the learning curve has been short. I would recommend to small remote teams in their early stages of development.

Cons
Not always easy to browse through, requires more effort than necessary to find items that haven't been properly tagged.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Alban Peignier

Nice but hard to use

Used occasionally for 1-2 years
Reviewed 2019-05-08
Review Source: Capterra

Pros
Craft.io is a clean space to organize ideas and features of a new product. It comes with good tools/ideas : Story Mapping, Story ordering, PDF generation

Cons
The good ideas of Craft is not well served the app model. Some strict choices (like Theme/Epic/Story) can be blocking points when the projet organisation isn't Craft compatible. The good ideas of Craft is not well served by the app UI. It's often difficult to find the good action link, the place of a feature used yesterday.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 4/10

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Zack O'Neill

Sales made easy!

Used daily for less than 6 months
Reviewed 2020-04-02
Review Source: Capterra

Overall it has been great, wonderful find to have up to date information.

Pros
What I like most able Craft, is that all the information on companies you could every want is all on one page.

Cons
It is still new, so some of the small to mid-size businesses aren't on Craft leaving me to not be able to prospect effectively sometimes.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Paul Davis

Supports the entire product management life cycle with a rich and easy to use interface

Used daily for 6-12 months
Reviewed 2017-09-12
Review Source: Capterra

I need a tool to track documents and workflow associated with product management. This tool does that very well.

Pros
- Allows me to capture all the documents I need from 1) feature prioritization, 2) discovery, 3) design, 4) User testing all in one place. (Also supports implementation but we still use Pivotal Tracker for that.) - Very natural feeling interface, particularly once you learn how the story attributes (theme, epic, story type, version, sprint, team, and worker) work in the interface. - Allows stories to be assigned to different teams (and sprints for each team) for different stages of development (prioritization, discovery, design, user testing, etc.) is awesome - The kanban boards are well designed and implemented

Cons
- It's still an early stage product so some of the features are incomplete and I occasionally run into bugs. That said, they are really responsive with bug fixes and feature requests. - Some features I would like, for instance, having kanban boards contain stories and tasks from multiple products, aren't yet available. (It's on the roadmap) - The roadmap diagram feature is weak. (It's slated for improvement.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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craft pricing

Starting from
$39/month
Pricing options
Free trial
Subscription
View Pricing Plans

Essential ($39/month)
Product roadmap builder, planning engine, customer voice engine, integrations with dev tools (Jira etc), Integration with Intercom.
~~~
Pro ($89/month)
Everything in essential + Unlimited contributors, Ideation portal, liveshare, integrations with CRM tools (Salesforce, Zendesk),
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Enterprise (request quote)
Unlimited Users; premium onboarding service, private cloud, on-premises instegrations

craft features

Collaboration Tools
Drag & Drop Interface
Prioritizing
Task Management
Task Tracking

API (213 other apps)
Activity Dashboard (144 other apps)
Activity Tracking (132 other apps)
Automatic Notifications (133 other apps)
Gantt Charts (129 other apps)
Multiple Projects (117 other apps)
Progress Tracking (132 other apps)
Project Management (181 other apps)
Project Planning (134 other apps)
Project Time Tracking (177 other apps)
Project Tracking (133 other apps)
Projections (345 other apps)
Reporting & Statistics (125 other apps)
Third Party Integration (143 other apps)
Timesheets (117 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for craft

Key features of craft

  • Agile tools
  • Behaviors & flows
  • Collaboration
  • Collect ideas & feedback
  • Content import / export
  • Feature management
  • Kanban
  • Milestone tracking
  • Prioritization
  • Product designs
  • Product roadmaps
  • Requirements management
  • Resource management
  • Shareable product specification
  • Team implementation
  • User story mapping
  • Workflow management
View All Features

Benefits

Craft allows users to have a single place where all product requirements, planning and collation is done, accessible and visible to everyone in the company.

The solution provides users with a dynamic and evolving platform for all agile product management and development cycles.

Users are able to work with customers closely, and translate all technical requirements for projects to business people effectively.

Craft enables users to get a single source of truth, and centralize all questions for each third party or client, including a full backlog.

Craft enables automatic sync with JIRA and Google Drive, allowing users to focus on their job rather than updating documents.