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Craft.io Pricing, Features, Reviews and Alternatives

Craft.io product overview

Price starts from

$

39

/momonth
Per Feature

What is Craft.io?

Craft is a start-to-end, agile product management platform that enables organizations to discover ideas, generate story maps, collaborate on projects, and create product prototypes. The solution helps entrepreneurs and highly experienced product managers and owners to better plan stories, sprints and roadmaps, as well as collaborate with all teams in a single, centralized location.

Key benefits of using Craft.io

  • Craft allows users to have a single place where all product requirements, planning and collation is done, accessible and visible to everyone in the company.

  • The solution provides users with a dynamic and evolving platform for all agile product management and development cycles.

  • Users are able to work with customers closely, and translate all technical requirements for projects to business people effectively.

  • Craft enables users to get a single source of truth, and centralize all questions for each third party or client, including a full backlog.

  • Craft enables automatic sync with JIRA and Google Drive, allowing users to focus on their job rather than updating documents.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    Craft.io pricing information

    Value for money

    4.4

    /5

    26

    Price starts from

    $

    39

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Craft.io features

    Functionality

    4.5

    /5

    26
    Total Features47 10 categories

    Most valued features by users

    Task Management
    Collaboration Tools
    Task Progress Tracking
    Prioritization
    Reporting/Analytics
    Milestone Tracking
    Gantt/Timeline View
    Project Planning

    Functionality contenders

    Craft.io users reviews

    Overall rating

    4.4

    /5

    26

    Positive reviews

    92%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.44/10
    Rating distribution

    5

    4

    3

    2

    1

    13

    11

    2

    0

    0

    Pros
    It is also a beautifully designed peice of software that is clean, modern, and a joy to use.

    DT

    Derek T.

    Overall it has been great, wonderful find to have up to date information.

    ZO

    Zack O.

    This tool ensures shared understanding with the entire team, arguably the most critical aspect to a successful product launch. Oh, and yes, it does push and integrate with Jira with two-way sync.

    DD

    Dan D.

    Cons
    Unable to post links with ampersands in the URL in comments. Permalinks stop randomly working and bring to a different view.

    AR

    Anonymous Reviewer

    Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails.

    Alexander H.

    Poor number of integrations with other platforms and tools.

    George P.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A product persons product tool.

    Reviewed 2 years ago

    I've been able to mostly live inside of one tool when working with my team. That pays for itself.

    Pros

    - RAPID data entry - if you have an idea of your first stories the views used allow you to rapidly write, press enter create a new story, and create another. This is actually massively time saving. - One stop shop - you can go from ideation to planning to delivery using Craft. It's what actually drew me to the product itself. - Picture support - pictures are supported in card view, so people at a glance can see what you're actually working on. - Idea Dump - you can quickly go from random thoughts to actual user stories in seconds - Fields - you can even add story points, effort, custom fields to help plan and prioritise.

    Cons

    - Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails. - Zappier support is flaky at best.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Good process sharing

    Reviewed 2 years ago

    The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.

    Pros

    The way it allows us to share the Product Development process with ease along with the team. Coming from a similar product (Product Board) the learning curve has been short. I would recommend to small remote teams in their early stages of development.

    Cons

    Not always easy to browse through, requires more effort than necessary to find items that haven't been properly tagged.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Buggy software

    Reviewed a year ago

    Helps with agile software development using Scrum approach.

    Pros

    In overall it's still a usable product. The developer needs to focus on fixing the bugs to improve overall usability. Also, you need to have a fast computer to run it. Running this thing on an old mac is a nightmare.

    Cons

    Plenty of bugs and poor usability features. 1. Assigning a story to somebody will move the current swimlane to the first swimlane. 2. Assigning a story to somebody will move the ticket to the top of the swimlane. 3. A “Command+click” (on Mac) on a ticket in a swimlane does not open the ticket in a new tab. 4. Unable to post links with ampersands in the URL in comments. 5. Permalinks stop randomly working and bring to a different view.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Craft Review

    Reviewed 3 years ago

    I think craft is a wonderful, all in one solution for product teams. I love it and wouldn't go back to any other software for this purpose.

    Pros

    I really like the way craft is structured, and the different views it gives me to organise and work on my backlog items. Craft has made life so much easier and more organised for me and my team. Starting with the roadmap where it forces me to thin in terms of goals and initiatives, and moving on to the backlog where it gives me a very helpful workflow view to take stories through a proper process, and finally the list view which I use the most to work on my stories.

    Cons

    JIRA integration is painful and prone to introduce confusion since it needs to be manually pushed to JIRA from craft, but works live the other way round. Also while I find it quite intuitive, new users find it particularly difficult to navigate round craft unless given some training. Also the strategy section in editor could be better designed, so that goals etc are not just floating text fields but had more of a concrete hierarchy. Otherwise they get difficult to manage beyond a point.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Supports the entire product management life cycle with a rich and easy to use interface

    Reviewed 4 years ago

    I need a tool to track documents and workflow associated with product management. This tool does that very well.

    Pros

    - Allows me to capture all the documents I need from 1) feature prioritization, 2) discovery, 3) design, 4) User testing all in one place. (Also supports implementation but we still use Pivotal Tracker for that.) - Very natural feeling interface, particularly once you learn how the story attributes (theme, epic, story type, version, sprint, team, and worker) work in the interface. - Allows stories to be assigned to different teams (and sprints for each team) for different stages of development (prioritization, discovery, design, user testing, etc.) is awesome - The kanban boards are well designed and implemented

    Cons

    - It's still an early stage product so some of the features are incomplete and I occasionally run into bugs. That said, they are really responsive with bug fixes and feature requests. - Some features I would like, for instance, having kanban boards contain stories and tasks from multiple products, aren't yet available. (It's on the roadmap) - The roadmap diagram feature is weak. (It's slated for improvement.)

    Craft.io FAQs and common questions

    Craft.io has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available


    Craft.io has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Craft.io supports the following languages:
    English


    No, Craft.io does not have an API available.


    Craft.io integrates with the following applications:
    GitHub, Dropbox Business, Jira, Targetprocess, Zapier, Pivotal Tracker, Trello, Google Drive, GitLab, Slack, Salesforce App Cloud, Intercom


    Craft.io offers the following support options:
    24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

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