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Confluence vs Google Docs Comparison

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Overview

Category Leaders

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your...

Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

User verdicts

AvatarImg

Brent J. chose Confluence

ZC

Zach C. chose Google Docs

Video & Screenshots

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

3.3K

5

4

3

2

1

1.8K

1.2K

226

30

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

21K

6.2K

787

56

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.
It is a great great tool for creating documents like PRDs and Information Documents of Projects and then sharing with team members to view and collaborate.
Confluence is reliable and offers a good set of functionalities and features, the capacity to organize and edit documentation online is great.

Pros

I used this majority of my way in high school, college and now the post graduate work like. It’s so easy to navigate and I LOVE IT I share documents with my colleges ans co workers it’s amazing.
Super easy to use since it's just like Microsoft Office. Great if your device doesn't have Office and you need to use the same platforms.
I love how easy it is to use and how file sharing is super integrated. The quality for the cost of the product is super.

Cons

Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.
Searching was severely handicapped, and no linking of documents was really feasible. There was also poor management of permissions.
Performance over the last 6 months has degraded and it's now really slow. The over-arching user management is really confused.

Cons

Some options are missing from it, but that is to be expected from a web-based app. The only thing I dislike is how hard it is to open the documents generated in Google Docs through other software.
The downside of this is that someone can edit the document as you are presenting and mess with your presentation or confuse your line of thoughts.
The icons are small and it's easy to accidentally press the wrong button or hit the wrong combination of keystrokes and change the menu into tiny icons with no explanations.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features99
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audio File Management
  • Audit Trail
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Content Publishing Options
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Feedback Management
  • File Management
  • File Sharing
  • For the IT sector
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Idea Management
  • Idea Ranking
  • Ideation
  • Information Governance
  • Innovation Management
  • Knowledge Base Management
  • Knowledge Management
  • Marketing Calendar
  • Meeting Management
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Multiple Projects
  • Notes Management
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Process/Workflow Automation
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Tracking
  • Real Time Data
  • Real Time Editing
  • Real-Time Chat
  • Real-Time Notifications
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Rich Text Editor
  • Risk Management
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Transcripts/Chat History
  • Unified Directory
  • Version Control
  • Visualization
  • Workflow Management
  • Total features17
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audio File Management
  • Audit Trail
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Content Publishing Options
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Feedback Management
  • File Management
  • File Sharing
  • For the IT sector
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Idea Management
  • Idea Ranking
  • Ideation
  • Information Governance
  • Innovation Management
  • Knowledge Base Management
  • Knowledge Management
  • Marketing Calendar
  • Meeting Management
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Multiple Projects
  • Notes Management
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Process/Workflow Automation
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Tracking
  • Real Time Data
  • Real Time Editing
  • Real-Time Chat
  • Real-Time Notifications
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Rich Text Editor
  • Risk Management
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Transcripts/Chat History
  • Unified Directory
  • Version Control
  • Visualization
  • Workflow Management

Integrations

  • Total integrations184
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Total integrations399
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier

User reviews that mention these apps

LI
AvatarImg

Leila I.

Construction, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Confluence logo

Confluence

Great for Documents Management and Collaboration if you use Atlassian

Reviewed 8 months ago
Pros

Confluence is very useful if you manage projects using Jira and in general use Atlassian for project management. I like that you can collaborate in real-time and have everything connected seamlessly when managing a project

Cons

It seems less intuitive than Google Docs, but it might just me be used to working with Drive and Google Docs

AvatarImg
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Jay K.

Information Technology and Services, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Confluence logo

Confluence

Great documentation app

Reviewed 8 years ago

We used ms word or google docs for the requirements and design documentation. Since confluence has been well integrated in JIRA, Agile boards and the rest of atlassian products we have moved to document all our design and requirements in there. It becomes very simple to click through he tickets to the main requirements and also collaborate on changes while they are being made.

Pros

Collaboration, Integration with JIRA, Hierarchy of pages

Cons

Google docs like parallel typing capability lacking.

DK
AvatarImg

David K.

Financial Services, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Confluence logo

Confluence

Good collaboration and Wiki software if you want tight JIRA integration or don't like Google Drive

Reviewed 6 years ago

Good collaboration Wiki software for people who want to keep track of everything in one place, especially if they use JIRA project management software for tighter end-to-end integration.

Pros

Good features in a Wiki that connect directly to the project management software JIRA. If you're looking for end-to-end system, JIRA and Confluence are a good combination. Easy to use and relatively easy to setup, most people can understand Confluence quickly. Organization is slightly easier and better to follow than Google Docs.

Cons

With Google Docs taking over the world, there's less of a need for Confluence and Wikis. Also, the features are "meh" for the price especially because Google Docs are free, or Google Apps come with lots of other products.

RR
AvatarImg

Rami R.

Gambling & Casinos, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

all knowledge in one place

Reviewed 2 years ago

in overall i'm using it on daily basis, create and update new docs. we use to create all docs on google docs and now everything is manage on confluence

Pros

Ease content editor, ease sharing doc system. Drag and drop working fantastic Ease to categories docs and set permissions

Cons

There aren't much documentation templates options which causing sometimes to use screens shots or out the box solutions to make more user friendly

RS
AvatarImg

Rajalakshmi S.

Hospital & Health Care, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Confluence logo

Confluence

Good Knowledge/document respository

Reviewed a year ago
Pros

Nice when compared to Wiki oper pedia and Google docs.

Cons

Not good with search engine. Not user friendly when doing text search.

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Emiliano V.

Computer Software, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Confluence logo

Confluence

Why?

Reviewed 10 months ago

Poor. Dislike. I dread when onboarding is on Confluence or key process information is on Confluence.

Pros

I guess it's not google docs, and if you're into that, then this is a tool you could use. So, that's a pro I guess?

Cons

Where to start. Why not just use google docs? Listen, if you have security issues, then I guess you could use this, but you're basically just paying for google docs. Maybe I'm missing some core piece of

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Tung F.

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Confluence logo

Confluence

Needs improvements.

Reviewed 5 years ago
Pros

It's more proficient than Google Docs but still lacks quality.

Cons

1. Anchors on the page doesn't work. 2. There is no way to share to outsiders at least with a "View" mode. It's a big disadvantage comparing to Google Docs. 3. If you want to change 1 word you need to do: 1. press Edit button. 2. Edit a word. 3. Press Publish. Too many steps. 4. Not clear how to use folders and structure the files. Why create your own wheel if it's just a simple folders structuring?

AA
AvatarImg

Andrea A.

E-Learning, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Confluence logo

Confluence

A good collaboration platform

Reviewed 4 years ago
Pros

It works as google docs, it is integrated with other Atlassian tools and it's easy to manage

Cons

it's expensive and some integration works better on other similar tools like google docs

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Víctor P.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

The best collaborative documentation tool

Reviewed 2 years ago

Confluence works amazingly, specially if you are using all the Atlassian suite.

Pros

Confluence is awesome when it comes to make documentation in a collaborative way. It has a lot of templates and plugins that makes it a great tool.

Cons

Not much. Maybe I'm lacking a better integration with the Google Docs or Office files.

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Ohad C.

Financial Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

great tool for content sharing and storage

Reviewed 2 years ago
Pros

collaboration with other apps templates per document type sharing option uploading documents from other programs like docs

Cons

the wiziwig and content editing tool needs improvement and more options like google docs or word

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Aaron C.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Confluence logo

Confluence

Glorified Wiki/Intranet

Reviewed 4 years ago
Pros

Confluence has lots of features e.g. spaces, wiki like editing pages, basic intranet functionality, ability to integrate 3rd party services. It empowers end users to create content and share it which is great.

Cons

Biggest negatives It is very hard to create something pretty. Search across spaces is terrible. Can't search within documents it links to. Integration of 3rd party services e.g. Google Docs is poorly supported and doesn't always work. It is confusing about how/when to use it. Your use cases can get confusing what tool to use. e.g. Do I document it in confluence? Google docs, Dropbox paper, etc and link to it from confluence? Something else? But confluence doesn't search google docs.

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Brent J.

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

Not as collaborative as Google docs, but things aren't lost in the abyss of Google docs

Reviewed 4 years ago

For a company that has 3 offices in different cities, it's helpful for managing documents.

Pros

Confluence has structure for document management which is very helpful. It also ties into Jira well, so if you're using that for development, it's a good fit.

Cons

It's not as easy to use (intuitive) or as collaborative as Google docs. Also, the table feature isn't great (sorting, etc.)

AR
AvatarImg

Verified reviewer

Computer Software, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Confluence logo

Confluence

Confluence EndUser Review

Reviewed a year ago

Good experience, the product does work. I am not familiar with other products so I can’t compareIf I was a stakeholder, I would probably look to move

Pros

Easy to useHighly customisableIntegrates well with Google suite (slides, docs)Can store a lot of information on one page

Cons

ClunkySlow to load pagesNot the best UIThe search bar does not work too wellIt is difficult to manage it

AR
AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Confluence logo

Confluence

A nice documentation tool in the Atlassian-world.

Reviewed 6 years ago

A chance to better document process, edge cases, commands and more!

Pros

This product can integrate directly with JIRA. There are a ton of tools to help you create valuable documentation for your team.

Cons

The price was sky high compared to Google Docs (if your company already pays for GSuite) or something like a Github Wiki

DT
AvatarImg

Derek T.

Information Technology and Services, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Confluence logo

Confluence

Knowledge Base in Atlassian Family of Products

Reviewed 2 years ago

A great product that many colleagues use for all their documentation needs

Pros

Integrates with Jira and other Atlassian products and is intuitive and easy to use

Cons

So many integrations makes Confluence powerful for knowledge base management but more time consuming than Google docs / sheets for tracking basic information

KZ
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Kristen Z.

Hospital & Health Care, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Confluence logo

Confluence

Good system for SOPs

Reviewed 5 years ago

It's a good way to keep track of data that you need your team to have access to and that needs to be updated and accessed regularly.

Pros

It's an easy system for SOP management. Better than Google Docs in my opinion since it's more robust and organized.

Cons

It's tricky to get the docs that I need to people who are not users of the system. Like, if you have to share something with a client or contractor.

AR
AvatarImg

Verified reviewer

Market Research, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

Imo the best tool for documentation with one flaw

Reviewed 5 years ago

Documentation

Pros

It is very easy to use and manage. One can create and maintain aesthetically pleasing technical documents very easy

Cons

Sharing and access. It requires to add all users to confluence which at the end of the day just loses by google docs

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Confluence logo

Confluence

Super flexible repository for documentation and collaboration

Reviewed 6 years ago
Pros

Confluence is a more flexible and collaborative version of google docs. It has all kinds of features built for power users

Cons

It takes a fair amount of time investment to pick up the more advanced and subtle features of the platform.

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Confluence logo

Confluence

Just getting the hang of it at this point

Reviewed 3 years ago

I'm pretty new to it still, but I have high hopes for our future using Confluence.

Pros

Having a centralized place for documentation on our project is a must, and Confluence makes sharing that information very simple.

Cons

I was hoping for an active sync feature like what Google Docs has, so I could work on a document remotely with other teammates.

ST
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Steven T.

Entertainment, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Confluence logo

Confluence

Confluence for project-based teams

Reviewed a year ago

The overall experience of Confluence has been great! I really enjoy the customizability of the documents as it offers more visuals than Google Docs.

Pros

Confluence allows for customizability to organize documents for teams. Using it for project-based teams is amazing as you can customize anything for your project within Confluence. Documentation offers many ways to visualize goals, next action items, and next goals.

Cons

Confluence doesn't have great UI for mobile access, and there's no real-time editing for teams on Confluence. Each time a document is to be updated in Confluence it needs to manually be published which can be easily overlooked when you want to upload documents.

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Rob B.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Confluence logo

Confluence

Confluence - handy tool with some shortcomings

Reviewed 3 years ago

In all good . However there is room for improvement most notably in the area of import, error messages and the beautifying aspects of it.

Pros

Working with Confluence is easy to do and to learn. Copy and pasting works from documents and you can quickly create good looking documents.

Cons

The import functionality for word is sub par. Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong"

BB
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Bhargav B.

Computer Software, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Confluence logo

Confluence

Honestly not a huge fan

Reviewed 5 years ago
Pros

It's easy and convenient to have a bunch of things in one place. Or it *can* be convenient, rather. If only I could ever navigate to what I wanted!

Cons

Navigation is super unclear, and the product docs are equally unhelpful. I end up spending more time trying to learn how to do something as simple as finding my drafts than I do actually working on stuff. I stick to Google Docs.

GS
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Greg S.

Hospital & Health Care, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

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Confluence

Confluence team collaboration

Reviewed 5 years ago

The concept and goal is quite good, but it's clunky. For those using Gmail for work, I believe that proper use of Google docs is better.

Pros

The main landing page lets you see what you've recently worked on and set up teams or groups with views of each, so you can package up your work into a folder-like system.

Cons

It's convoluted and has long lists of items to scan to find what you're looking for. I just don't find it intuitive and find that I have to go to the last resort - the search button, which isn't that reliable.

MK
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Mahesh K.

Retail, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Confluence logo

Confluence

Tool helps in Build Wiki Documents to the internal organisation & sharing ideas, knowledge

Reviewed 3 years ago

This is a must tool to document the applications and steps to some process, it dose more than a normal google docs, totally great experience with it

Pros

Confluence is a best tool for this purpose of documenting, it features a exuberant number of plugins to construct a document , so many are advances and have to learn, one important plugin that i use is the Architecture diagram building editor, Using these collection of plugins you can build any type of documentations, on each document the people can comment, like etc, and it also captures the number of views and its trend graft it has a advanced export import feature, where in we can export the document in form of different formats, & import a xml format file into the document project space. we can also select set of pages to export. we use it to contract all our architecture diagrams and document them

Cons

it has a annoying email notification which use to pile up on every update, but i don't see them now a days, i think they have fixed it, other then this small issue i don't see any issues in this

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Brant S.

Higher Education,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Confluence logo

Confluence

Documentation, collaboration and project artifacts have never been so easy to control.

Reviewed 6 years ago
Pros

Confluence is a great tool for keeping track of team discussions, meetings, decisions, etc. As a stand alone product it works well in assisting teams in being more collaborative and organized. When combining it with other Atlassian applications like JIRA you are able to use it's full feature set. We use it on projects to document a project and have a single repository for all project artifacts including documents, meeting notes, change control, project requirements, etc.

Cons

Google docs has some features that confluence is just now getting. Seems like confluence is playing catch up to some of the other collaborative products out there.

AR
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Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Docs

Google Docs

Reviewed 3 years ago
Pros

Google docs allows me to send and collaborate with others while writing information which is relevant in a very easy manner

Cons

Since it is a generic product sometimes more empathetic things such as confluence are better

AR
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Verified reviewer

Medical Devices, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Docs

The Backbone of Any Software Business

Reviewed 3 years ago

Easy, Hassle-free, Collaborative and Swift.

Pros

Google Docs is easy to navigate and collaborate with colleagues. The interface is clean and the commenting functions are built with the user in mind. Overall, the Google Software Toolkit is and a great foundation for any modern startup.

Cons

Google Docs does not have the same customisation and power that Microsoft Word or Confluence do.

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mikhail m.

Computer Software, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Docs

The best thing Google Docs

Reviewed 5 years ago

I'm using Google Docs almost 5 years and happy with it.

Pros

No the same analogs, you can work together with other people with the same document or XLS, good for task sharing or confluence

Cons

Not enough features like in microsoft word. Not enough pdf editor.

GF
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Gabriel F.

Insurance, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Docs

Really generic, great for everything, not for anything

Reviewed 4 years ago

Great, I would never change for its competitors for the basic functions. Really functional. Confluence has some aspects that should be incorporated to this product!!

Pros

- Really easy to use, really versatile - Receives new features frequently - Tied up to other Google products - Pricing is really good - Almost everyone knows and operate the basic functions - Has connection and plugin with other applications

Cons

I feel like that for business, could have a better knowledge base, meaning that the documents could have a structure favorable to searching and indexing and they could have a nicer way to organize its various types of files and documents among your Drive. We basically miss the hierarchy of information and the possible governance over files

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Alex H.

Computer Software, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Docs

Google Docs Review

Reviewed 4 years ago

Google docs is incredible and the ultimate tool for collaborating with colleagues that are situated in other locations.

Pros

Google Docs is by far one of the greatest inventions of software. It gives you the ability to collaborate with others in real-time, independently where they may be located.

Cons

I can't think of a single con. It does everything I could ever need it to do. It would be nice to add some integrations to increase collaboration efforts. Integrations with things like Salesforce, Confluence, Jira.

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Kathy D.

Financial Services, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Docs

Versatile Uses

Reviewed 4 years ago

I use Google docs when filling out surveys and they perform well. I have also used them as shared team documents that members can all access and contribute to. However, moving onto tools like OneNote and Confluence fulfill the same needs.

Pros

I liked that it was well integrated with a lot of different office tools and easy to fill out and share with the team. Even when you bring it up on a mobile application, there's auto fill and the format is well portioned.

Cons

I don't like the UI of Google docs. It's too basic and unprofessional looking. Also, with lack of security controls, my company actually banned the use of this. I personally don't agree with that decision but it sure makes signing and viewing documents harder.

PK
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Panagiotis K.

Media Production, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Docs

A solid solution for collaborative document authoring

Reviewed 4 years ago

Flawless. Working with my colleagues in my company and also many external organizations that I provide consulting, is a breeze. Organization is easy and with versioning there is no need to create any copy of a document ever. A single point of truth as they say, is easily achieved, and everyone involved knows where to find what at any time. If you spend a little time to create 2-3 protocols on how a...

Pros

The Google Docs platform offers a variety of office document authoring environments, that we all used to get from Microsoft (and Lotus 1-2-3) for the older users like me. It was from the beginning that I tried the tools, that the easy way of collaborating with others took me by surprise. I still use Google Docs to author documents together with my team and it our official solution for our spreadsheets. Google...

Cons

I would like for the Google Slides to be a little more modernized. For instance the morph transition from Microsoft's PowerPoint is a great addition to any lecturer or presenter that wants to create easy transitions between slides that convey their narrative to motion, and guide the audience's eyes to the focal point of the presentation. Also, the embedding of documents, especially presentations, would...