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Google Docs Pricing, Features, Reviews and Alternatives

Google Docs product overview

Price starts from

6

/user

Per month

What is Google Docs?

Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support
Chat

Training options

Videos

Google Docs pricing information

Value for money

4.8

/5

26.2K

Starting from

6

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Google Docs features

Functionality

4.5

/5

26.2K

Total features

19

2 categories

Most valued features by users

Collaboration Tools
Document Management
Search/Filter
File Sharing
Document Storage
Commenting/Notes
Data Import/Export
Activity Tracking

Google Docs users reviews

Overall Rating

4.7

/5

26.2K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

19.5K

5.8K

743

53

14

Pros
I used this majority of my way in high school, college and now the post graduate work like. It’s so easy to navigate and I LOVE IT I share documents with my colleges ans co workers it’s amazing.
Super easy to use since it's just like Microsoft Office. Great if your device doesn't have Office and you need to use the same platforms.
I love how easy it is to use and how file sharing is super integrated. The quality for the cost of the product is super.
Cons
Some options are missing from it, but that is to be expected from a web-based app. The only thing I dislike is how hard it is to open the documents generated in Google Docs through other software.
The downside of this is that someone can edit the document as you are presenting and mess with your presentation or confuse your line of thoughts.
The icons are small and it's easy to accidentally press the wrong button or hit the wrong combination of keystrokes and change the menu into tiny icons with no explanations.

Overall rating contenders

Overall Rating

Inter-Orgazational Collaboration Made Easy

Reviewed a year ago

Transcript

Julie: Hi, I'm Julie. I'm an attorney. I give Google Docs a five. For more reviews like this, click below....

SM
AvatarImg

Sarah M.

Instructional Technologist

Education Management, 1,001-5,000 employees

Review source

Overall Rating

Docs in K-12

Reviewed a year ago

Transcript

Sarah M.: Hi, I'm Sarah. I'm a K-12 Instructional Technologist in a public school, and I give Google...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Using Google Docs for online file editing

Reviewed 2 months ago

My overall experience with Google Docs is a good one, the app haven't let me down until now, being able to create new docs, edit docs, and also read books with different formats.

Pros

I like the most the fact that I am able to use the app wherever I am, on any device that I am using (i.e. smartphone, tablet, laptop), and that the application has a lot of customization options, making my life easier, and of course, I LOVE the fact that it is free to use.

Cons

I do not have any cons regarding the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy & Helpful little app

Reviewed a month ago

Very good. I enjoy the product and couldn’t be happier with how it works, I would like if more people used it on the regular as it would make life easier.

Pros

I really appreciate the auto saving aspect on Google docs. Any work that is being worked on will auto save after a minute, meaning no more lost documents to crashed computers.

Cons

Sending documents to other users, or printing the work results in the document internet link being copied into the page. I personally think it looks unprofessional. If I am printing a document for a professional matter I sometimes print with other apps.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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It's the new standard that imprisons us

Reviewed 2 months ago

I am committed to Google Docs, for better or worse. It's simple enough and free enough that my complaints don't warrant a change.

Pros

It's much more lightweight than Word, plus it's free. It's easy, out of the box, create a document in seconds.

Cons

I am tired of compatibility issues so I wish everyone would stick to Google Docs or Word. It is buggy, and the bugs don't get resolved. Frustrating that Google Docs text cannot be pasted into Gmail. Many of the features do not translate, such as lists with checkboxes. Seriously! Tables also copy and paste poorly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software

Reviewed 3 months ago

We use Google Docs a lot for things like working on MoUs across teams, writing process guides for other teams to see, writing informal lists and action plans and much more. It's fantastic how easy it is to have multiple teams editing a document at once and to be able to see who is making which changes.

Pros

I really like how easy it is to work collaboratively through Google Docs and how easy it is to track who made what changes. I really appreciate that it's free, and that it is so easy to share docs with colleagues, other teams and other companies and to work on them together. I like that you can share as viewable when things shouldn't be edited. I like how easy it is to add comments and to tag people so they're notified. It's also great that you can easily add links to websites. It's great software.

Cons

To be honest, I don't really have any complaints. Occasionally it's a little glitchy but not problematically so. One minor thing I find quite annoying is how it feels difficult to add sub-bullet points - it seems to automatically become letters rather than smaller bullet points (like Microsoft Word allows), and then it's really difficult to get the rows to line up with each other while I try and convert the letters into bullet points. Otherwise, it's great!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love love best thing ever!

Reviewed 2 months ago

I had a wonderful experience

Pros

The real time saving and it keeping the quality of anything imported.

Cons

I still have problem being creative with tables I wish they revisit the table section a bit more. I want to be creative when making tables. Sometimes when u open the file again it can shift. I hope they look into that

Google Docs FAQs and common questions

Q. What type of pricing plans does Google Docs offer?

Google Docs has the following pricing plans:
Starting from: 6.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Google Docs?

Google Docs has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Google Docs support?

Google Docs supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does Google Docs support mobile devices?

Google Docs supports the following devices:
Android, iPhone


Q. Does Google Docs offer an API?

No, Google Docs does not have an API available.


Q. What other apps does Google Docs integrate with?

Google Docs integrates with the following applications:
Dropbox Business, Gmail, OneDrive, Trello, Google Drive, Slack, Zoho Writer, Google Calendar


Q. What level of support does Google Docs offer?

Google Docs offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat

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