App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Google Docs Logo

Online document creation and editing

Last updated: December 2024

Google Docs - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Google Docs?

Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.

Starting from

6

/user

Per month

Alternatives with better value for money

Google Docs's key features

GetApp's analysis of 1358 verified user reviews collected between July 2021 and October 2024 identified Google Docs' most critical features and how it performs according to users.

Features

4.5

/5

28.2K

Ease of use

4.7

/5

28.2K

Document Storage

Reviewers appreciate Google Docs' document storage capabilities for its convenience and accessibility. They report that documents are stored in Google Drive, allowing access from any device with an internet connection. Users highlight the automatic saving capability, which ensures no data is lost. They find the integration with Google Drive helpful for organizing and managing documents. However, some users mention a need for more intuitive folder organization options. They also value the 15GB of free storage provided with Google accounts. Of the 540 Google Docs users who gave detailed accounts of their use of Document Storage, 97% rated this feature as important or highly important.


Secure Data Storage

Users report that Google Docs provides secure data storage with features like encryption, two-factor authentication, and strict access controls. They appreciate the ability to share documents securely with specific users and track changes. Reviewers feel confident in the platform's ability to protect sensitive information from unauthorized access and data breaches. They also mention the convenience of accessing files from anywhere while maintaining security. However, some users wish for more granular encryption and privacy settings. Of the 344 Google Docs users who gave detailed accounts of their use of Secure Data Storage, 97% rated this feature as important or highly important.


File Sharing

Reviewers indicate that Google Docs' file sharing capabilities are highly valuable for collaboration. They appreciate the ease of sharing documents via links or email, with customizable permissions for viewing, editing, or commenting. Users find it helpful for real-time collaboration, allowing multiple people to work on the same document simultaneously. They also highlight the integration with Google Drive and other platforms like Slack, which streamlines the sharing process. However, some users mention occasional syncing issues when multiple users edit simultaneously. Of the 1003 Google Docs users who gave detailed accounts of their use of File Sharing, 97% rated this feature as important or highly important.


Document Management

Users report that Google Docs excels in document management, allowing them to create, organize, and store documents efficiently. They appreciate the ability to create folders, rename files, and categorize content for easy retrieval. Reviewers find the integration with Google Drive helpful for managing documents across devices. They also value the advanced search and filtering options for locating specific files. However, some users mention a need for more advanced sorting and filtering options within Google Docs itself. Of the 354 Google Docs users who gave detailed accounts of their use of Document Management, 95% rated this feature as important or highly important.


Document Generation

Reviewers appreciate Google Docs' document generation capabilities, noting the ease of creating new documents from scratch or using templates. They highlight the ability to export documents in various formats, such as PDF and Word. Users find the platform's smart editing and styling tools helpful for producing professional-looking documents. They also mention the convenience of accessing and editing documents from any device. However, some users find the interface slightly complicated compared to other document generation software. Of the 651 Google Docs users who gave detailed accounts of their use of Document Generation, 92% rated this feature as important or highly important.


Collaboration Tools

Users report that Google Docs' collaboration tools are highly effective for real-time teamwork. They appreciate the ability to share documents with specific permissions, allowing multiple users to edit, comment, or view simultaneously. Reviewers highlight the live editing capability, which shows changes in real-time and tracks the history of edits. They find the commenting and suggestion tools useful for feedback and collaboration. However, some users mention minor delays and syncing issues when multiple users edit the document at the same time. Of the 695 Google Docs users who gave detailed accounts of their use of Collaboration Tools, 91% rated this feature as important or highly important.


All Google Docs features

Productivity Tools
Data Import/Export
Project Management
Search/Filter
Commenting/Notes
Notes Management
Activity Tracking
Full Text Search
Customizable Templates
Document Capture
Chat/Messaging

Google Docs alternatives

Google Docs logo
4.7
(28.2K)

Starting from

6

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jotform logo
4.7
(2.2K)
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
IT Glue logo
4.6
(273)
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Qualio logo
4.6
(124)
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Google Docs pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.8

/5

28.2K

Starting from

6

/user

Per month

Google Docs support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support
Chat

Training options

Videos

Google Docs reviews

Overall rating

4.7

/5

28.2K

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

21K

6.2K

790

56

14

Pros
I used this majority of my way in high school, college and now the post graduate work like. It’s so easy to navigate and I LOVE IT I share documents with my colleges ans co workers it’s amazing.
Super easy to use since it's just like Microsoft Office. Great if your device doesn't have Office and you need to use the same platforms.
I love how easy it is to use and how file sharing is super integrated. The quality for the cost of the product is super.
Cons
Some options are missing from it, but that is to be expected from a web-based app. The only thing I dislike is how hard it is to open the documents generated in Google Docs through other software.
The downside of this is that someone can edit the document as you are presenting and mess with your presentation or confuse your line of thoughts.
The icons are small and it's easy to accidentally press the wrong button or hit the wrong combination of keystrokes and change the menu into tiny icons with no explanations.

Google Docs FAQs

Q. What type of pricing plans does Google Docs offer?

Google Docs has the following pricing plans:
Starting from: $6.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Google Docs?

Google Docs has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Google Docs support?

Google Docs supports the following languages:
Polish, Italian, Chinese (Simplified), Ukrainian, Spanish, Danish, English, Portuguese, Irish, Swedish, Korean, Norwegian (Bokmal), Finnish, French, Arabic, Thai, Czech, Hungarian, Indonesian, Chinese (Traditional), Japanese, Hebrew, German, Dutch, Turkish, Russian


Q. Does Google Docs support mobile devices?

Google Docs supports the following devices:
Android, iPhone


Q. Does Google Docs offer an API?

No, Google Docs does not have an API available.


Q. What other apps does Google Docs integrate with?

Google Docs integrates with the following applications:
Dropbox Business, Gmail, OneDrive, Trello, Google Drive, Slack, Zoho Writer, Google Calendar


Q. What level of support does Google Docs offer?

Google Docs offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat

Related categories