Confluence vs Guru

Google Docs

Microsoft SharePoint

Notion

Salesforce Service Cloud

Tidio

Document360

Compare Confluence and Guru based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Google Docs is an online word processor that lets businesses create and format text documents and collaborate with team members in real time.

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

@mentions

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Archiving & Retention

Assignment Management

Audio File Management

Audit Trail

Blogs

Brainstorming

Brand Guidelines

Calendar Management

Catalog Management

Change Management

Checklists

Collaboration Tools

Commenting/Notes

Communication Management

Content Creation

Content Management

Content Publishing Options

Customizable Branding

Customizable Templates

Dashboard

Data Security

Digital Asset Management

Discussions/Forums

Document Capture

Document Classification

Document Generation

Document Management

Document Review

Document Storage

Documentation Management

Drag & Drop

Due Date Tracking

Email Management

Feedback Management

File Conversion

File Management

File Sharing

Filtering

For the IT sector

Full Text Search

Gamification

Gantt/Timeline View

Goal Management

Goal Setting/Tracking

Idea Management

Idea Ranking

Ideation

Indexing

Information Governance

Innovation Management

Knowledge Base Management

Knowledge Management

Marketing Calendar

Meeting Management

Milestone Tracking

Mind Maps

Mobile Access

Mobile App

Monitoring

Multiple Projects

Planning Tools

Portfolio Management

Pre-built Templates

Prioritization

Process Management

Process/Workflow Automation

Product Lifecycle Management

Product Roadmapping

Productivity Tools

Progress Tracking

Project Management

Project Planning

Project Planning/Scheduling

Project Tracking

Projections

Real Time Editing

Real-Time Chat

Real-Time Data

Real-Time Notifications

Real-Time Updates

Release Planning

Reporting & Statistics

Reporting/Analytics

Reporting/Project Tracking

Requirements Management

Resource Management

Rich Text Editor

Risk Management

Role-Based Permissions

Search/Filter

Self Service Portal

Single Sign On

Stakeholder Defined Attributes

Status Tracking

Confluence

Android

Linux

Web-based

Windows

iPad

iPhone

Product Owner

This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.

Assistant Teacher

Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.

Senior Software Engineer

It is a great great tool for creating documents like PRDs and Information Documents of Projects and then sharing with team members to view and collaborate.

Datacenter Manager

Confluence is reliable and offers a good set of functionalities and features, the capacity to organize and edit documentation online is great.

Product Manager

The ability for more than one person to edit a document at the same time is awesome. Being able to drag and drop the order/hierarchy of pages and nested pages is great too.

Application Developer

Searching was severely handicapped, and no linking of documents was really feasible. There was also poor management of permissions.

System Engineer

Confluence brings all the things you love about markdown and expands on them into a great product that can also jump into the service desk market too.

Very reliable and robust, user friendly, and easy to use, I have it as a database resource and note taking records.

Business Development Executive 

The best documentation and knowledge base solution available. Perfect integration with Trello and Jira.

I love how well is integrated with the Jira ecosystem and their UX and easy to use. It's better for organizing files than other competitors.

Head of Technical Services

Performance over the last 6 months has degraded and it's now really slow. The over-arching user management is really confused.

And Best part it is Atlassian product so it has great integration with JIRA.

Developer

Confluence is a nice suit of application. I like that you can work with several application in the same environment.

Engineering Programs Specialist

Creating a new page on Confluence can be difficult. The formats that are available for the pages are confusing.

Confluence is super easy to use, and the provided templates are truly useful and cover many common uses out of the box.

Operational Manager

I've used Confluence (as a cloud solution - since on-premises licensing costs are significant) for a number of years and overall this is a great tool to use as a central point of information.

Chief Operating Officer

I think that Confluene is very useful and worth the time and investment.

A/V Analyst

Customer service is always available and is super helpful.

Confluence screenshot: Confluence documentation

Confluence screenshot: Confluence collaboration

Confluence screenshot: Confluence pages

Confluence screenshot: Confluence Jira issue/filter

Confluence screenshot: Confluence page creation

Confluence screenshot: Confluence project planning

Confluence screenshot: Confluence document sharing

Confluence screenshot: Confluence task assignment

Confluence screenshot: Confluence macro selection

Confluence screenshot: Confluence file importing

Confluence screenshot: Confluence roadmaps

Confluence screenshot: Confluence dashboard

Confluence screenshot: Confluence comments

Confluence screenshot: Confluence mobile interface

Confluence screenshot: Confluence share page

Confluence screenshot: Confluence create projects

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Tidio is a customer service suite with help desk, live chat, chatbot, and AI agent options. Lyro, it's conversional AI chatbot, is capable of resolving up to 64% of incoming issues. Sign up for a free 7-day trial.

Document360 is an AI-powered knowledge base platform that enables users to create and publish self-service knowledge bases, product manuals, and API docs using documentation, categorization, editing, and branding features like markdown support, version management and rollback, and more.

AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

Confluence vs Guru Comparison (2026)

Confluence

Guru

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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