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Demodesk vs Substrata Comparison (2026)
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4.7
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Good recommendations?
Overview
Demodesk offers an AI-powered sales platform featuring multiple AI agents that automate administrative tasks for sales teams. The system includes an AI Assistant that handles note-taking and CRM updates, an AI Coach that provides automated sales coaching and identifies deal risks, and an AI Analyst that delivers real-time insights on pipeline health and customer sentiment. The platform integrates with existing CRM, calendar, and meeting software to capture interactions and streamline workflows.
Cloud-based B2B sales platform using deep learning to decode behavioral signals and guide deal strategy for revenue teams.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
19
5
4
3
2
1
14
4
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.9
166
5
4
3
2
1
153
13
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Joao P.
Support Analyst
Wenderson C.
administrative assistant
João S.
Dev
Cons
Not enoughreviews yet
Cons
Wenderson C.
administrative assistant
Aparna P.
Intern
- Vendor responds to reviews
- Last reviewa year ago
- Vendor responds to reviews
- Last review7 months ago
Key features
- Total features123
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts
- Alerts/Notifications
- Annotations
- Assessment Management
- Assignment Management
- Auto-Dialer
- Automatic Call Distribution
- Automatic Transcription
- Brainstorming
- Brand Management
- Built-in Course Authoring
- Business Process Automation
- CRM
- CRM Integration
- Calendar
- Calendar Management
- Calendar Sync
- Call Monitoring
- Call Recording
- Call Tracking
- Chat/Messaging
- Cloud Computing
- Coaching
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conferencing
- Contact Database
- Contact Management
- Content Library
- Content Management
- Conversation Intelligence
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Management
- Data Security
- Deal Management
- Demo Creation
- Deployment Management
- Desktop/Browser Sharing
- Document Management
- Drag & Drop
- Electronic Signature
- Email Management
- Email Reminders
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Scheduling
- Feedback Management
- File Sharing
- File Transfer
- For Contact Centers
- For Developers
- For Sales Teams/Organizations
- For Sales/Marketing
- Goal Setting/Tracking
- HD Audio/Video
- Host Controls
- Interaction Tracking
- Knowledge Base
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- No-Code
- Notes
- On-Demand Recording
- On-Demand Webcasting
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Private Chat
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Recommendations
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Review
- Role-Based Permissions
- SSL Security
- Sales Coaching
- Sales Onboarding & Training
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Screen Capture
- Screen Recording
- Screen Sharing
- Search/Filter
- Single Sign On
- Targeted/Locked Screen Sharing
- Task Management
- Third-Party Integrations
- Time Zone Tracking
- Training Management
- Two Way Audio & Video
- Two-Way Audio & Video
- User Management
- User Profiles
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard
- Workflow Management
- Total features36
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts
- Alerts/Notifications
- Annotations
- Assessment Management
- Assignment Management
- Auto-Dialer
- Automatic Call Distribution
- Automatic Transcription
- Brainstorming
- Brand Management
- Built-in Course Authoring
- Business Process Automation
- CRM
- CRM Integration
- Calendar
- Calendar Management
- Calendar Sync
- Call Monitoring
- Call Recording
- Call Tracking
- Chat/Messaging
- Cloud Computing
- Coaching
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conferencing
- Contact Database
- Contact Management
- Content Library
- Content Management
- Conversation Intelligence
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Management
- Data Security
- Deal Management
- Demo Creation
- Deployment Management
- Desktop/Browser Sharing
- Document Management
- Drag & Drop
- Electronic Signature
- Email Management
- Email Reminders
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Scheduling
- Feedback Management
- File Sharing
- File Transfer
- For Contact Centers
- For Developers
- For Sales Teams/Organizations
- For Sales/Marketing
- Goal Setting/Tracking
- HD Audio/Video
- Host Controls
- Interaction Tracking
- Knowledge Base
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- No-Code
- Notes
- On-Demand Recording
- On-Demand Webcasting
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Private Chat
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Recommendations
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Review
- Role-Based Permissions
- SSL Security
- Sales Coaching
- Sales Onboarding & Training
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Screen Capture
- Screen Recording
- Screen Sharing
- Search/Filter
- Single Sign On
- Targeted/Locked Screen Sharing
- Task Management
- Third-Party Integrations
- Time Zone Tracking
- Training Management
- Two Way Audio & Video
- Two-Way Audio & Video
- User Management
- User Profiles
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard
- Workflow Management
Integrations
- Total integrations11
- Gong
- Google Calendar
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Sales Hub
- Jiminny
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Modjo
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Woodstock Optimization Studio
- Zapier
- Total integrations6
- Gong
- Google Calendar
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Sales Hub
- Jiminny
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Modjo
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Woodstock Optimization Studio
- Zapier
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