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DocuWare vs DocuShare Comparison

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Overview

DocuWare digitises and secures your documents to flow effortlessly between your colleagues — anywhere, any device, any time.

Xerox DocuShare (Flex) is a cloud-based content management SaaS designed for enterprises, SMB's and organizational departments,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

36

17

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.2

5

4

3

2

1

21

7

9

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost.

DR

David R.

Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.

JT

Joe T.

We've found that better vendor relationships support better customer service. The breadth of features has also allowed us to improve information flow with our customers.

SV

Sally V.

Pros

The ease of use, and the capabilities to quickly share anything with any group necessary. Also helpful to access important documents while traveling.

AR

Anonymous Reviewer

Good version control support. Good sharing support and collaborate to make better document.

RR

Ravikiran R.

Easy to use, easy to navigate, well worth the money for any business to correct and store documents. I have been a user and a person to recommend this for small business.

BA

Brittany A.

Cons

Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.

Rebecca M.

The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.

JO

John O.

In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.

AR

Anonymous Reviewer

Cons

There are severe page restrictions on what can be sent at a time. It is a lengthy process to scan multi-page documents having to wait for batches before you to send first.

AH

Andrew H.

One small complaint we have is with the search functionality.

PM

Paul M.

But, when it doesn't work, it is really difficult to fix.

AH

Andrew H.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features60
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Trail
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contract Drafting
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Asset Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Image Editing
  • Indexing
  • Information Governance
  • Lifecycle Management
  • Metadata Management
  • Mobile Access
  • Multi-Language
  • Offline Access
  • Optical Character Recognition
  • Pre-built Templates
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Team Collaboration
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Workflow Management
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Trail
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contract Drafting
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Asset Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Image Editing
  • Indexing
  • Information Governance
  • Lifecycle Management
  • Metadata Management
  • Mobile Access
  • Multi-Language
  • Offline Access
  • Optical Character Recognition
  • Pre-built Templates
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Team Collaboration
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Workflow Management

Integrations

  • Total integrations31
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations6
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Zapier
  • Zendesk