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DocuShare

4.3
(41)

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Enterprise content management & process automation platform

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(2)

DocuShare Pricing, Features, Reviews and Alternatives

DocuShare FAQs

Q. What type of pricing plans does DocuShare offer?

DocuShare has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of DocuShare?

DocuShare has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does DocuShare support?

DocuShare supports the following languages:
French, Spanish, Portuguese, Italian, German, English

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Q. Does DocuShare support mobile devices?

DocuShare supports the following devices:
Android, iPad, iPhone

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Q. Does DocuShare offer an API?

No, DocuShare does not have an API available.

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Q. What other apps does DocuShare integrate with?

DocuShare integrates with the following applications:
DocuSign, Microsoft 365, Quickbooks Online

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Q. What level of support does DocuShare offer?

DocuShare offers the following support options:
Chat, Email/Help Desk, Phone Support

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DocuShare product overview

What is DocuShare?

Xerox DocuShare is an enterprise content management (ECM) platform that enables the management of a wide range of paper and digital content, while automating business processes. Designed to support business users from SMB to departmental and enterprise levels, the platform is available across on-premise, cloud or hybrid-based deployment options. Comprising four main server install versions carrying varying feature sets, with add-ons also available, the solution range spans DocuShare, DocuShare Express, DocuShare Enterprise and DocuShare Education. Most broadly, DocuShare facilitates the capture of paper and digital documents from a range of sources including multifunction printers (MFPs), Xerox ConnectKey, desktop clients and also DocuShare apps for iOS and Android devices. Automating document workflows, routing and indexing, documents are processed accordingly for centralized storage and management within a secured repository. Information can then be located more quickly with tagging and search tools, plus metadata assignment for classifying document images. Mobile clients, apps and eForms support remote capture, while collaboration and sharing is aided with change history and activity tracking, version control, email integration, expanded access permissions, plus support for Microsoft Office.

Key benefits of using DocuShare

  • Xerox DocuShare provides a content management platform available in six languages, with an emphasis on capture, management and sharing of corporate documentation with enterprise (DocuShare Enterprise) and SMB organizations (DocuShare Express).


  • Xerox DocuShare Flex is a SaaS solution providing automatic cloud-based OCR, with document capture and indexing performed via Xerox MFPs (multifunction printers), mobile devices, drag and drop and / or file uploads.


  • Xerox ConnectKey Software for DocuShare is a scanning solution for ConnectKey MFPs, offering a customizable interface for single button scanning and "intelligent capture" for triggering automated departmental workflows.


  • Connectors for Xerox DocuShare Flex provide codeless integration and bi-directional data exchange with third-party solutions including DocuSign for digital signature, Salesforce and QuickBooks Online.


  • Xerox Mobile for DocuShare enables users to access, manage, share, and print content from iOS and Android devices, while the Xerox DocuShare Flex App on iOS connects to DocuShare Flex servers to support mobile document captures and routing for approval.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support

    Training options

    Live Online
    Webinars
    In Person
    Documentation

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    DocuShare pricing information

    Value for money

    3.9

    /5

    41

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    Subscription
    Free trial
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    DocuShare features

    Functionality

    4.1

    /5

    41

    Total features

    39

    4 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Document Management
    Third Party Integrations
    Search/Filter
    Document Storage
    File Sharing
    Drag & Drop

    DocuShare users reviews

    Overall Rating

    4.3

    /5

    41

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.3/10
    Rating distribution

    5

    4

    3

    2

    1

    23

    8

    9

    0

    1

    Pros
    The ease of use, and the capabilities to quickly share anything with any group necessary. Also helpful to access important documents while traveling.
    Good version control support. Good sharing support and collaborate to make better document.
    Easy to use, easy to navigate, well worth the money for any business to correct and store documents. I have been a user and a person to recommend this for small business.
    Cons
    There are severe page restrictions on what can be sent at a time. It is a lengthy process to scan multi-page documents having to wait for batches before you to send first.
    One small complaint we have is with the search functionality.
    But, when it doesn't work, it is really difficult to fix.
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    Ben L.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Cost effective, powerful document management

    Reviewed 5 years ago
    Pros

    DocuShare is a cost effective, yet powerful Document Management System (DMS) which allows large levels of customisation and a large level of scalability. The user interface, although slightly dated, is functional, allowing a high level of ease of use for inexperienced users and power users. The built in workflow is effective, although simple, and can be expanded with enterprise workflow options to allow for far more complex BI solutions.

    Cons

    Although DocuShare is highly customisable, professional help is best sought to get the most out of it.

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    Armando I.

    Computer Networking, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Enterprise Document Managment.

    Reviewed a year ago

    With Docushare I was able to make inventories of documents and then digitize them directly from the scanner to place them in their finsl folder. The digitization flow was effective and fast.

    Pros

    What I liked most about Docushare was its well-organized and intuitive design for the end user. Integrations with other high production tools and scanners. A corporate production software.

    Cons

    What I didn't like was when it came to customizing the tool, new modules are hard to come by.

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    Meheza n.

    Medical Devices, 1-10 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    good to use for enterprise content management

    Reviewed a month ago

    Xerox DocuShare is a cloud-based document management system that lets you view, manage, and collaborate securely on business documents and files anytime and anywhere. From your smartphone, tablet, or computer, it's easy to capture and share documents, get organized, and stay productive.

    Pros

    I was surprised and impressed by the search engine of this platform. It is really fast and easy to use. It comes up with all the files and even what you could not imagine.

    Cons

    I have nothing to reproach to this tool for now

    Jo
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    Jamison o.

    Information Services, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    I use docushare on an every day basis as part of my job role. When the system is working it is grea

    Reviewed 5 years ago

    It is easy to use, just needs to be polished / updated a little bit to be current with the times.

    Pros

    Pros: The storage and its shared, uploading is not too bad, though does take extra steps. Being able to click on the document and open it, and update the status of items. It is organized based on the catagory.

    Cons

    Cons: Audit trail is not as easy to use, When an item posts it should list the date posted, not the day you are looking at it as you need to select an additional tool to check posting dates.

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    Neisha P.

    Higher Education, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Docushare Your Documents

    Reviewed 4 years ago

    I like the ease of scanning documents, i wish it had more features.

    Pros

    I love how I can scan all paper documents into pdfs with ease.

    Cons

    I think the process of converting documents can be shortened. It would be nice if all the emails it generates didn't look the same, maybe show an image.

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