DocuShare Pricing, Features, Reviews & Comparison of Alternatives

DocuShare

Enterprise content management & process automation platform

4.31/5 (35 reviews)

DocuShare overview

What is DocuShare?

Xerox DocuShare is an enterprise content management (ECM) platform that enables the management of a wide range of paper and digital content, while automating business processes. Designed to support business users from SMB to departmental and enterprise levels, the platform is available across on-premise, cloud or hybrid-based deployment options. Comprising four main server install versions carrying varying feature sets, with add-ons also available, the solution range spans DocuShare, DocuShare Express, DocuShare Enterprise and DocuShare Education. Most broadly, DocuShare facilitates the capture of paper and digital documents from a range of sources including multifunction printers (MFPs), Xerox ConnectKey, desktop clients and also DocuShare apps for iOS and Android devices. Automating document workflows, routing and indexing, documents are processed accordingly for centralized storage and management within a secured repository. Information can then be located more quickly with tagging and search tools, plus metadata assignment for classifying document images. Mobile clients, apps and eForms support remote capture, while collaboration and sharing is aided with change history and activity tracking, version control, email integration, expanded access permissions, plus support for Microsoft Office.

The SaaS-based DocuShare Flex also offers a cloud hosted option with similar levels of document management, capture and rule-based business process automation. Scanning from Xerox MFPs and TWAIN scanners is joined by the creation and archive of searchable PDF documents, automatic multi-lingual OCR, click-based lasso metadata selection and a number of image refinement tools. From Flex's web UI, users can perform e-skew, de-speckle, compression and rotation refinements, export to PDFs and also drag files in to upload documents already digitized. In addition, DocuShare is supported by companion smartphone apps for iOS and Android devices, enabling remote platform connectivity and native features for viewing, capturing and sharing documents.
xerox.com

Pricing

Starting from
$2000/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English, French, German, Italian, Portuguese, Spanish
DocuShare screenshot: DocuShare Flex promises on-demand capture, indexing and classification of documents with automatic web-based OCR across multiple languagesNew Features of Xerox DocuShare 7DocuShare screenshot: The Webforms for DocuShare Flex add-on allows users to create fillable data capture forms and reusable form templates that can dynamically leverage data from external data sourcesDocuShare screenshot: Xerox DocuShare Flex App for iOS devices is a companion mobile app supporting document capture, search, upload, emailing, printing, routing for approval and moreDocuShare screenshot: The cloud-based DocuShare Flex content management solution is supported by Safari, Chrome and IE browsers and offers availability in six international languagesDocuShare screenshot: Users are able to email one or multiple document attachments to other contacts directly from the DocuShare app for iOS and Android devicesDocuShare screenshot: The Xerox ConnectKey for DocuShare interface for multifunction printers (MFPs) is wholly customizable to feature scan buttons for each department or work group, triggering automated workflows for directing documents to the correct locationsDocuShare screenshot: Xerox DocuShare Flex showing "Scan" selection to begin a capture workflow, plus the indexing of documentsXerox® DocuShare® Private Cloud Service

DocuShare reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.1
  4.1
  4.0
Ben Lambert

Cost effective, powerful document management

Used daily for 2+ years
Reviewed 2018-01-23
Review Source: Capterra

Pros
DocuShare is a cost effective, yet powerful Document Management System (DMS) which allows large levels of customisation and a large level of scalability. The user interface, although slightly dated, is functional, allowing a high level of ease of use for inexperienced users and power users. The built in workflow is effective, although simple, and can be expanded with enterprise workflow options to allow for far more complex BI solutions.

Cons
Although DocuShare is highly customisable, professional help is best sought to get the most out of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Edward Nicolson

Docushare, long term view

Used daily for 2+ years
Reviewed 2019-11-15
Review Source: Capterra

It has been a reliable way to store and reference documents.

Pros
We have used it for almost 20 years now, starting in 2000. We keep many research and techinical documents in it. It has stood the test of time.

Cons
We are still using version 6, so it is old fashioned, but still works. The Windows file explorer integration is slow and not completely reliable. I do not use the windows file explorer integration any more and exclusively use the web browser interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Paul Manning

Docushare

Used weekly for 2+ years
Reviewed 2019-11-12
Review Source: Capterra

Our experience has always been positive. They are responsive to our requests.

Pros
Docushare creates a well organized system for storing documents. It is very flexible and can be set up for many different uses.

Cons
One small complaint we have is with the search functionality. The search is very sophisticated but sometimes the results are too numerous and hard to sort through. We setup our collections representing the projects we work on and we use the same names from project to project for the sub-collections. So the search results say it is in the "Reports" collection but we have no idea for what project. If they provided a more complete path, we could easily process the search results.

Response from Xerox


Thank you for taking the time to write a review, Paul. We especially appreciate the feedback regarding the search functionality and will consider your path suggestion while planning for future releases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Jamison oishi

I use docushare on an every day basis as part of my job role. When the system is working it is grea

Used daily for 2+ years
Reviewed 2018-03-08
Review Source: Capterra

It is easy to use, just needs to be polished / updated a little bit to be current with the times.

Pros
Pros: The storage and its shared, uploading is not too bad, though does take extra steps. Being able to click on the document and open it, and update the status of items. It is organized based on the catagory.

Cons
Cons: Audit trail is not as easy to use, When an item posts it should list the date posted, not the day you are looking at it as you need to select an additional tool to check posting dates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Neisha Pander

Docushare Your Documents

Used daily for 2+ years
Reviewed 2018-11-20
Review Source: Capterra

I like the ease of scanning documents, i wish it had more features.

Pros
I love how I can scan all paper documents into pdfs with ease.

Cons
I think the process of converting documents can be shortened. It would be nice if all the emails it generates didn't look the same, maybe show an image.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

DocuShare pricing

Starting from
$2000/month
Pricing options
Free trial
Subscription
View Pricing Plans

Contact Xerox directly for full pricing information.

DocuShare features

Access Control
Collaboration Tools
Customizable Branding
Document Storage
Drag & Drop Interface
Permission Management
Third Party Integration

API (252 other apps)
Activity Dashboard (142 other apps)
Activity Tracking (123 other apps)
Automatic Notifications (164 other apps)
Chat (137 other apps)
Collaborative Workspace (180 other apps)
Commenting (170 other apps)
Document Management (149 other apps)
File Management (125 other apps)
Projections (128 other apps)
SSL Security (120 other apps)
Search Functionality (222 other apps)
Workflow Management (116 other apps)

Additional information for DocuShare

Key features of DocuShare

  • Document delivery
  • Access controls
  • Security & encryption
  • Change tracking
  • Content management
  • Data connectors
  • Database access
  • Digital signature
  • Document imaging
  • Document storage
  • Document templates
  • Graphical user interface
  • Lifecycle management
  • Microsoft Office integration
  • Mobile integration
  • Multi-language
  • Permission management
  • QuickBooks integration
  • Retention policy management
  • Third party integration
  • Metadata management
  • PDF conversion
  • Document conversion
  • Drag & drop interface
  • Document tagging
  • Web forms
  • Routing options
  • Document indexing
  • Document approval
  • Remote capture
  • Metadata tagging
  • Data capture and transfer
  • Access control
  • Self service portal
View All Features

Benefits

Xerox DocuShare provides a content management platform available in six languages, with an emphasis on capture, management and sharing of corporate documentation with enterprise (DocuShare Enterprise) and SMB organizations (DocuShare Express).

Xerox DocuShare Flex is a SaaS solution providing automatic cloud-based OCR, with document capture and indexing performed via Xerox MFPs (multifunction printers), mobile devices, drag and drop and / or file uploads.

Xerox ConnectKey Software for DocuShare is a scanning solution for ConnectKey MFPs, offering a customizable interface for single button scanning and "intelligent capture" for triggering automated departmental workflows.

Connectors for Xerox DocuShare Flex provide codeless integration and bi-directional data exchange with third-party solutions including DocuSign for digital signature, Salesforce and QuickBooks Online.

Xerox Mobile for DocuShare enables users to access, manage, share, and print content from iOS and Android devices, while the Xerox DocuShare Flex App on iOS connects to DocuShare Flex servers to support mobile document captures and routing for approval.