App comparison
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Typical customers
Platforms supported
Support options
Training options
Starting from
12
/user
Per month
Starting from
39
/user
Per month
Value for money
4.7
/5
28
Starting from
12
/user
Per month
Value for money contenders
Functionality
4.7
/5
28
Total features
36
2 categories
Functionality contenders
Overall Rating
4.9
/5
28
Positive reviews
100
%
26
2
0
0
0
Overall rating contenders
Mattias G.
Airlines/Aviation, 10,001+ employees
Used weekly for 1-2 years
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DropSecure allows for quick and secure data exchange with our customers. The team behind DropSecure is very friendly and competent.
Companies do restrict access to files sharing sites for security reason, which makes data sharing quite difficult. DropSecure is accessible by most of the customers we are dealing with. The team behind DropSecure was willing and capable to make required adjustments in short time.
Company IT security settings blocked the site despite fulfillment of all security requirements.
Mattias, thanks so much for the excellent review. I am looking forward to having an opportunity to work with you again!
Mani D.
Accounting, 1-10 employees
Used daily for less than 6 months
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From signing up to receiving documents , it took us under 10 minutes. Its great that we can customize it to our branding. With 2FA feature on all user logins, folder creation, activity monitoring and easy user interface , it was a no-brainer. To top that , cust support has been amazing.
Highest level of Encryption level and ease of use
Nothing at the moment. I believe the more we use this software , we will end up with a "wish list" which we will communicate with DropSecure account management team.
Gabor L.
Computer & Network Security, 1-10 employees
Used monthly for less than 6 months
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After having signed up and filled in my company details too, I got an invoice issued to my own name (not the company). This started a problem that is apparently unsolveable. I wrote multiple polite emails both on chat and in email to ask for a corrected invoice for my company name. In the beginning, they replied. After having chatted with them, they asked me to write the same in email (why is there...
The service works fine, lacks some convenience features, but it was ok for relatively secure file sharing.
Their so called customer service is a bad joke.
Rick S.
Financial Services, self-employed
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Super easy and efficient!!
The most notable thing, my clients do not need to create an account or download anything. Drag and drop!....
Integration was easy. A desired feature that would be nice is having email reminders set to go out for X number of days when requesting documents. This is still awesome though!
Thank you very much Rick for the outstanding review. Do spread the word about us to your friends and colleagues
Rosanne M.
Accounting, self-employed
Used daily for less than 6 months
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The customer service is amazing. Although the chat said someone would get back to me within 48 hours someone got back to me within one minute the first time I needed help. The second time was late on a Sunday night and I got a response within 2 minutes. I tried the free trial for about two hours and was sold on it.
I work with sensitive personal information and want to protect my clients from identity theft. Providing them a secure link to upload their information is critically important . Drop secure provides a link and then notifies me when my clients have uploaded their documents.
I was hoping to rename documents but that feature is not yet available.
Hi Rosanne, really appreciate your wonderful feedback. We will look into the feature of renaming documents. If you need anything else in future, please do not hesitate to contact us.