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G Suite and Microsoft Teams come from two of the biggest technology companies, Google and Microsoft. Both products are big names in the collaboration software market, have huge user bases, and are highly rated by users. But the similarities mostly end there.
The glaring difference is that G Suite is an application suite, whereas Microsoft Teams is a software tool. And, while Microsoft Teams is purely focused on collaboration, G Suite focuses on multiple business needs, collaboration being one of them.
Despite these clear differences, choosing one over the other is not that easy. To help you make a decision, we’ve done a parallel comparison of the two products.
The Basic version of G Suite costs $6 per user, per month*, whereas the Business and Enterprise versions are priced at $12 and $25 per user, per month, respectively. By default, all G Suite plans start with a 14-day free trial during which up to 10 users can explore all the features of G Suite, including business email and cloud storage.
G Suite’s Basic plan is free for nonprofits and schools. These users simply need to opt for the Education or Nonprofits edition.
*Each version can be billed either monthly or annually. If you sign up for monthly billing, you’re billed per user, whereas with annual billing, you’re billed per license purchased. If you wish to cancel your monthly subscription, you’ll be charged only for the service you’ve already used. But if you cancel your annual subscription, you’ll be charged for the entire year.
Microsoft Teams is available either as a free product or as part of Microsoft’s application suites (Microsoft 365 Business Basic, Microsoft 365 Business Standard, and Office 365 E3). If you don’t already have a Microsoft Office 365 subscription, you can try the free version of Teams. This option can be helpful for small businesses, freelancers, or small teams within an organization.
Each plan can be billed either annually or monthly; annual subscriptions are available at discounted prices and are usually cheaper than monthly plans.
Both G Suite and Microsoft Teams have high overall ratings. Users have rated G Suite higher than Teams on ease of use, value for money, functionality, and likelihood to recommend.
Both products share a similar user base distribution (based on user reviews on GetApp), though their respective proportions vary. G Suite’s reviewers are predominantly small businesses (76%), followed by large and midsize businesses (13% and 11%, respectively). Whereas, roughly half of Microsoft Teams’ reviewers are small businesses (46%), while large and midsize businesses make up the remainder (34% and 19% respectively).
Percentage figures have been rounded off. They may exceed or might not add up to a complete 100%.
Both tools offer a long list of features: 79 for G Suite and 67 for Microsoft Teams. However, the right utility of a tool is not just about how many features it has. The relevance of the features to your business needs must always take precedence—if the features don’t complement your unique business requirements, even a best-in-class tool will prove ineffective.
Therefore, when shortlisting products based on features, keep their utility top of mind.
Both G Suite and Microsoft Teams offer a range of collaboration capabilities. Each supports video conferencing, instant messaging, calendar management, built-in security, collaborative workspace, unlimited storage, and file sharing.
Since G Suite is a productivity suite, it offers website building, cloud file storage, collaborative document editing and annotations, and application development in addition to the capabilities mentioned above.
On the other hand, in addition to the features mentioned above, Microsoft Teams supports functions that help users collaborate through Microsoft Office applications. Users can share, access, and collaborate through apps such as Microsoft Word, Microsoft PowerPoint, and Microsoft Excel.
G Suite connects with more third-party tools (449) listed on GetApp than Microsoft Teams does (166).
However, both integrate with industry-leading tools such as MeisterTask, Zoom, and Zoho.
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User reviews that mention these apps
Writing and Editing, 51-200 employees
Used weekly for 2+ years
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I don't use all the apps in this suite but I enjoy using the ones that I do use.
I use Gmail for personal use. It is great software. I like that you can add multiple accounts onto it. It's great that it links to YouTube and other sites. It shows up on my phone making it accessible. I like Google Docs and Slides. It's really easy for multiple users to edit one file from multiple places. This is my favourite feature. Drive is great. Sometimes when I don't have space on my laptop, I saved my files on Google Drive. This makes my life easier.
Hangout Meet isn't as easy to use or as connective as Skype or Microsoft Teams. It also isn't as well known. Microsoft Outlook is more accessible and collaborative than Google Calendar.
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for 2+ years
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Great for college settings and explicit multi-team organizations. However, Slack and Google Workspace are similarly viable options that could be considered based on the desire for video conferencing quality.
For the pandemic classroom setting, the ability to have classes/teams and channels was INCREDIBLE, as well as managed file systems that allowed for teachers to share resources and students to manage their file submissions in an easy manner.
Video quality was often poor, which is likely a function of compounded feature loading (f.e. having audio calls while collaborating on a DOCX file often lead to clipping and pronounced lagging).
Financial Services, 51-200 employees
Used daily for less than 6 months
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So far, file sharing has been the most useful thing.
We've recently transitioned from Google Docs/Workspace to using teams for staff at my part time job. Ultimately, my favorite thing about it is the ability to file share and group edit documents in word, without having to download them from google or work in a google doc. Word/Excel, are more robust, and this saves steps.
The price seems like a lot for largely similar capabilities to what Google does for free.