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IBM Content Manager

Collaborative case content and process management

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IBM Content Manager Pricing, Features, Reviews and Alternatives

IBM Content Manager product overview

What is IBM Content Manager?

IBM Case Manager is a platform that helps users to bring focus to the chaos of content and make more accurate decisions by determining which parts of the workflow need to be completed on a case-by-case basis. Business users can extract more value and critical insight from structured and unstructured content using dynamic and flexible methods. IBM Case Manager provides an array of solutions for banking, insurance, healthcare, government and many other industries.

Key benefits of using IBM Content Manager

IBM Case Manager enables users to deploy case solutions that model real-world business solutions in any industry.

IBM Case Manager’s interface can be easily configured based on user roles and customized to specific needs.

IBM Lotus Sametime Entry seamlessly integrates with the IBM Case Manager client and enables users to use instant messaging.

An embedded rules engine allows business analysts to add decision-making logic to a case solution directly within the builder tool.

Users can view reports that are based on IBM Cognos BI reports and real time monitoring dashboards, as well as see work-in-progress data generated by the Case Analyzer.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base

Training options

Videos

IBM Content Manager features

Functionality

No reviews

Total Features13 6 categories

Most valued features by users

API
Mobile Access
Configurable Workflow
Real Time Monitoring
Audit Trail
Task Progress Tracking
Live Chat
Monitoring

Functionality contenders

IBM Content Manager users reviews

Overall rating

No reviews

Positive reviews

No info
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

IBM Content Manager FAQs and common questions

IBM Content Manager has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations


IBM Content Manager supports the following languages:
English


IBM Content Manager supports the following devices:
Android, iPhone, iPad


No, IBM Content Manager does not have an API available.


IBM Content Manager integrates with the following applications:
IBM Connections


IBM Content Manager offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base

Most popular IBM Content Manager comparisons

IBM Content ManagervsKissflow Digital Workplace
IBM Content ManagervsUBIqube Solutions
IBM Content ManagervsDocFinity
IBM Content ManagervsProcessGene BPM Suite
IBM Content ManagervsIntegrify

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