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Mailock Logo

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Secure emails with encryption and recipient authentication

(2)

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Mailock Pricing, Features, Reviews and Alternatives

Mailock FAQs

Q. What type of pricing plans does Mailock offer?

Mailock has the following pricing plans:
Starting from: £3.50/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Mailock?

Mailock has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Mailock support?

Mailock supports the following languages:
English


Q. Does Mailock offer an API?

No, Mailock does not have an API available.


Q. What other apps does Mailock integrate with?

Mailock integrates with the following applications:
Microsoft Outlook, Microsoft 365


Q. What level of support does Mailock offer?

Mailock offers the following support options:
Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

Mailock product overview

Price starts from

3.50

/user

Per month

What is Mailock?

Exchange confidential information with customers using your existing email setup. Encrypt messages and attachments, and authenticate your recipients.

Key benefits of using Mailock

Prevent interception:
Protect customers from email interception and fraud with NSA-grade security. Encrypt off-site data for FCA and ICO compliance.

“Can’t you just email it to me?!':
Exchange sensitive documents easily, instantly, with peace-of-mind that info is safely shared.

Minimise paper output:
Save carbon and save costs by minimising your paper output. Meet your ESG targets and do it with bottom-line impact.

Reduce human risk:
Misfired emails are the #1 cause of data exposure. Reduce risk with recipient authentication and unilateral message revoke.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Videos
In Person
Documentation
Live Online
Webinars

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Why am I seeing this?

Mailock pricing information

Value for money

4.6

/5

62

Starting from

3.50

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Mailock features

Functionality

4.6

/5

62

Total features

59

7 categories

Most valued features by users

Access Controls/Permissions
Alerts/Notifications
Third-Party Integrations
Activity Dashboard
API
Reporting & Statistics
Drag & Drop
Customizable Branding

Functionality contenders

Mailock users reviews

Overall Rating

4.7

/5

62

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.61/10
Rating distribution

5

4

3

2

1

49

11

0

2

0

Pros
It’s been a breeze, good account manager, simply pricing, great product.
Easy and cheap, it's so simple to use.i love the easy integration with email.
Good it provides us with secure services as required by the FCA.
Cons
The fact that you have to wait for an email code to open it. Pointless and irritating.
I have not had any customers say they are having trouble using the system.
Some customers can have issues getting access - more user error than anything.

Overall rating contenders

JV
AvatarImg

Jo V.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailock Review 2023

Reviewed a year ago

Overall Mailock has been very beneficial to the company in allowing us to send messages and documents securely and relatively simply.

Pros

The integration of mailock into our business and daily routines was relatively simple. It's very easy to use when sending and receiving messages and the ability to set up an account, which provides free messages each month for client's to send, is a real benefit.

Cons

It would be beneficial if, once a client has set up an account with one person in the company, the account was linked to all people within the company. It can be difficult/annoying trying to explain to client's why some of us still have to send the client a code, even though they have set up an account. It would also be good if messages didn't expire, as client's like to look back through their messages.

mr
AvatarImg

michael r.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Very Solid for a single address

Reviewed a year ago

Largely positive, recently its causing more problems as we have advisers that work for on two seperate company domains for different areas of business, as two two aren't allowed to share an account for compliance and branding purposes (one of the company domains is externally managed by a larger company),

Pros

the outlook integration is particularly useful, especially with older users who are used to using the desktop outlook for email

Cons

The number of clicks required to send or receive mail is too high, to be honest I have no valuable suggestions here, but at times maillock feels clunky and laborious to use, though this is inherent to the kind of end point security used. A more fleshed out web interface for sending and opening mail would be much better

LM
AvatarImg

Lynne M.

Financial Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Good software but huge troubles

Reviewed a year ago

Quite frustrating as it is a service that was promoted to us via our compliance consultants but does not meet our requirements. I believe that Mailock are in regular contact with financial services providers with regards to their software but most are still unable to accept or open emails from Mailock. This doesn't help when we are trying to communicate securely with providers.

Pros

Mailock was introduced into our firm to improve the security of our communications with our clients and providers. The software is easy to use and I specifically like the prompts to secure emails with key words.

Cons

We have experienced a huge amount of trouble using the software to send information to providers in the financial services industry. Most providers have reported that they are unable to open encrypted emails from Mailock and we have had to resort to sending information requests by post. Not ideal when the purpose was to send information securely to providers.

SW
AvatarImg

Steve W.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Secure Email systems

Reviewed a year ago

Secure sending and receiving documents as since Covid we do not do so many face to face meetings where we can copy clients information on first appointment

Pros

Clients need to receive and send and receive sensitive data securely

Cons

Sometimes clients are asked to open an account which they do not want to do and if they do this restricts the amount of data they can send

CW
AvatarImg

Chris W.

Financial Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Secure mail

Reviewed a year ago

good it provides us with secure services as required by the FCA

Pros

it does what it says on the tin and comfortably send client confidential information

Cons

time to do al the necessary checks for compliance

Vendor response

Thanks Chris. We built the system to help users with ICO/FCA compliance, so that's good to hear!

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