Mentalyc vs Fathom

Zoom Workplace

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Otter

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Compare Mentalyc and Fathom based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Transkriptor

Transkriptor is an online transcription software that helps small to large businesses convert audio and video into text using artificial intelligence (AI) technology.

Fathom

Fathom is the free AI meeting assistant that records, transcribes, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes. 

Video To Blog

Video To Blog is an innovative tool that empowers users to instantly convert videos into high-quality, SEO-optimized blog posts. With its intuitive one-click repurposing feature, the platform makes it effortless to transform any video with spoken audio into a beautifully written article.

Mentalyc is an AI clinical documentation platform for therapists that automatically turns session content into structured, insurance-ready progress notes. It also helps track client progress, treatment plans, and therapeutic patterns across sessions.

AI/Machine Learning

Audio/video file upload

Automatic Formatting

Automatic Transcription

Automatic Transcription Services

Chat Transcript

Data Security

For Healthcare

Mobile Access

Multimedia Support

Natural Language Processing

Real-Time Data

Speech Recognition

Speech-to-Text Analysis

Synchronous Editing

Text Editing

User Management

Proprietary

Mentalyc

Web-based

Windows

Linux

Chromebook

Mini

Psychotherapist

Overall, mentalyc saves me time, captures my interventions better than i am usually able to articulate it and allows me to keep focusing on my process with the client rather than spending considerable time figuring out how to perfectly fit the session information into a SOAP or DAP format.

That the output/note is not put together in organic conversational paragraph-like format. Though it feels a bit inconvenient, it encourages the provider to read the output and pull out what is necessary making it less likely to copy and paste without reading.

Associate Marriage and Family Therapist

The concept of dictating my session and writing clear and concise clinical style progress SOAP notes

Licensed Professional Counselor

My complaint is that once note generation commences, the data is lost if there is an interruption in processing.

In conclusion, my session note time has been reduced by approximately 30 to 40 hours per month.

Therapist

Easy to use, great notes which save me documentation time, protect the client, provide medical necessity, and love the client note so the client can remember what was discussed, goals, and accomplishments in therapy.

Licensed Professional Counselor Supervisor

With every other program on my computer, all I have to do is use my fingerprint, but with Mentalyc it's like signing in the first time every time.

LCSW

It says to click on the Chrome tab which doesn't exist on my screen. When I try to get help I just get the same instructions again.

Marriage and Family Therapist

I can generate all my notes for the day's sessions at the end of the day and edit them for accuracy if needed in less time than it would take me to create a single note with this level of important detail.  

The ability to upload recordings of either the sessions themselves (or to upload a quick <5 minute recording of my general thoughts about the session) and let the AI scribe do the grunt work of expressing and organizing the major themes of the session has been life changing for me.

The details that it picks up from uploading audio files and dictation are emaculant.

Licensed Clinical Social Worker

Update the Couples Therapy Note Template7. If some sort of guideline can be created for the clinicians surrounding some of the terms that should be utilized during the sessions to ensure that the transcript is able to complete an accurate note.

I am normally extremely behind on notes or I was avoiding doing them all together. Since I began using Mentalyc, all of my notes have been completed in a timely manner.

Licensed Mental Health Counselor

I think SOAP notes should be available in the Mini plan for those of us with small caseloads.

I inquired why I didn’t receive the discount I entered when purchasing the program and I was charged the full amount.

Clinician

Tech support has not been helpful because it appears to be just robot repeating the same thing over again and not actually acknowledging or addressing the issues.

I think I save roughly 30 minutes per session note and maybe an hour for intakes!

I see this as being a valuable defense in the event of a peer review.

Using it on my phone caused some issues and the sessions wouldn’t upload.

I would like to be able to access recording functions directly from the client list.

Associate Clinical Volunteer

I love Mentalyc's ability to accurately capture the essence of key aspects of a session and lay them out in a well organized, editable format.

therapist

Simplifying/streamlining case note documentation is a huge help towards avoiding burnout and enhancing time management in my practice.

Mental health counselor

My overall experience has been excellent—the customer service is top-notch, and the platform itself is fantastic.

Im really stuck because i really need this software to help me but with so many errors im having a real hard time building trust with this product.

Online sessions are recorded as video or audio as well.

Licensed Clinical Pastoral Counselor

I'd love to be able to change between note types, once you choose a note type you are stuck with that format unless you reupload and use another of your notes which are limited in number.

I love the fact that Mentalyc makes it easy to create and edit my clinical notes.

Therapist and Owner

This is due to some ridged play boundaries with no work around.  

CEO and Psychotherapist

Including the EMDR transcription as I am an EMDR trained psychotherapist

I would love it to be an all inclusive EHR so I don't have to have multiple platforms.

Mental Health Counselor

The accuracy of the progress note when I dictate.

Before, I had to spend several hours of my week - both in the office and even at home during what otherwise would've been my personal time with my family - just trying to catch up on my notes and figure out how to express what happened in session in an accurate, but succinct manner. As I'm sure you can see by my review, I struggle with succinct.

Owner and psychotherapist

Being able to upload my dictation and it be transformed into a perfectly formatted DAP Note saves a lot of time.

I can quickly dictate between sessions and upload it on to the app before I settle in for my next session.

It catches some things during session that I may miss.

Support is virtually non-existent. Plus, it's far more expensive than other programs I've looked at.

LMFT

I dislike that Mentalyc is opened in a separate window.  

The application is user friendly and easily adaptable to current practice.

Owner

However, I can dictate a note in less than 5 minutes and get the result I'm looking for.

I appreciate several features; I wish the DAP and SOAP notes could be utilized for my full sessions.

It's a wonderful relief to this clinician.

It's wonderful to utilize and I recommend it to fellow clinicians.

I don’t appreciate the wildly varying cost for individual vs couples packages. And there should be options therein, if they are going to charge that way.

Mental Health Therapist

The price per month, plus the recording script is not as precise as type to text.

I want the software to begin creating a "group therapy" note template.

sole proprietor

It has also already enhanced my case conceptualization and awareness of assessments and interventions.

The technical issues that I have sometimes.

Session Notes

Clinical Notes

Customer Support

Note Writing

Progress Notes

Client Time Management

Dictation

Pricing

Ease of Use

Paperwork

201-500

Self-Employed

11-50

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Access Controls/Permissions

Action Item Tracking

Alerts/Escalation

Alerts/Notifications

Annotations

Call Management

Call Recording

Call Tracking

Call Transcription

Chatbot

Code-free Development

Collaboration Tools

Conferencing

Configurable Workflow

Conversation Intelligence

Customizable Branding

Data Entry

File Sharing

For Sales Teams/Organizations

Live Chat

Meeting Management

Meeting Notes

Multi-Language

Notes Management

Playback Controls

Predictive Analytics

Real-Time Analytics

Recording

Reminders

Reporting/Analytics

Reporting & Statistics

Search/Filter

Sentiment Analysis

Single Sign On

Task Management

Templates

Third-Party Integrations

Timecoding

Video Conferencing

Reviews for Fathom come from a wide variety of industries, including marketing and advertising (14% of reviewers), computer software (11%), and information technology and services (8%). The most frequent use case for Fathom cited by reviewers is call recording (68% of reviewers).

Users and use cases

Most users consider Fathom to deliver strong value for money, highlighting the generous free plan and useful premium features. Most reviewers indicate the free trial is helpful, though some feel the annual cost and lack of monthly option are drawbacks.

Value for money

The Fathom integrations most frequently cited by reviewers are: Zoom Workplace (a video conferencing product rated 4.9 out of 5 for its integration with Fathom), Google Meet (a meeting product, 4.9), and HubSpot CRM (a CRM product, 4.6).

Integrations

Fathom is a transcription program with key features that include meeting notes, automatic transcription, call transcription, speech recognition, recording, meeting management, and more.

Free

Premium

Team

Business

Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context!

Fractional CRO

I can also generate summaries mapped to my favourite sales qualification frameworks like SPICED. if I want deeper analysis, I can ask Fathom about specific topics and I get the answer without having to dive into the recording directly.

CyberSecurity Analyst

Fathom seamlessly integrates with my Teams meetings and automatically joins in, records everything, and then provides me a detailed synopsis that allows me to highlight any point, review any outstanding tasks, or even simply just click a button and it will send the recap to everyone who was on the call.

Professor

Transcription software is not perfectly developed yet, but Fathom uses generative AI to complete what is missing in the ideas, and it summarizes, finds action items in the conversation, and by doing this it saves a lot of time.

Director

It provides concise and accurate summaries and action points and saves me searching days later through paper notes, to see if I have missed any action points.

Learning Solutions Manager

I no longer need to spend a ton of time typing up a meeting recap when Fathom can do it much faster, include links to specific moments during the meeting, and is incredibly accurate with regards to highlighting key takeaways from a meeting.

Board Governance Manager

The AI meeting note taker has a superior method of collecting the information and a variety of pre-set options for sorting that are much more useful than competitors.

Project Manager

Fathom is a smart, polished, and extremely useful tool for professionals who live in Zoom or Teams meetings. If your day is filled with back-to-backs, Fathom helps you reclaim your attention and stay organized without lifting a pen.

Director of Student Engagement and Belonging

It provides concise notes, clear action items and as a notoriously forgetful person, I LOVE that it allows me to go back and see where in the meeting my actions items came from.

Head of Digital Transformation

I also appreciate that Fathom offers multiple analysis modes tailored specifically for different meeting types like general meetings, 1:1s, or sales calls.

Senior Account Manager

I can click a bullet point to be brought to that part of the video, and best of all there's a chatgpt style interface where I can ask it questions about my clients.

Planner Buyer

Fathom is helpful for recording lectures to look at later, but for more casual interactive video calls it can be a lot to go through afterwards

Director of Sales

One of my favorite features is how easy it is to look back at the transcripts from my Zoom calls—being able to quickly review what was said is a total game-changer. Plus, the fact that I can jump straight to the video from any point in the transcript makes follow-ups so much smoother.

Mentalyc vs Fathom Comparison (2026)

Mentalyc

Fathom

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives