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Microsoft 365 vs Acuity Scheduling Comparison (2026)

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4.7

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4.5

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4.4

Good recommendations?

Microsoft 365

Acuity Scheduling

Overview

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar, receive confirmation and reminder notifications, and reschedule, cancel, and pay for appointments automatically—zero hula dancing, email ping-pong, or phone tag required.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

14.1K

10K

3.5K

533

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.8

5.7K

4.6K

941

151

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“As a physiotherapist working in Canada, I use it regularly for documentation, organizing patient-related information, creating reports, and managing day-to-day work tasks.”

Manpreet K.

Physiotherapist

“Microsoft 365 is a reliable service that integrates email, file storage that can be shared, and other apps that allow for customization/editing or creating files and while also being able to collaborate with others.”

Clyde W.

System Adminstrator

“I enjoy real time co authoring in Word and Excel, the ability to edit same paragraph together at the same time without any issue. When we are on large project the direct video conferencing feature in Teams ensures our day to day work moves forward smoothly.”

Olesya K.

CTO

Pros

“It gives us an organized way to manage registrations and availability and makes it easier for guests to reserve their spot ahead of time.”

Sarah T.

Sr Marketing Manager

“The direct integrations keep client data and referral sources highly organized, letting you see exactly what marketing efforts are actually driving bookings.”

Joseph A.

Owner

“It is a reliable scheduling solution that helps streamline appointment management, improve client communication, and reduce administrative tasks.”

Janapher S.

Administrative Coordinator

Cons

“The platform is used to manage our day to day activities from attendance to parent contact. Although not happy about the annual increases in prices, the change is too disruptive now.”

Katherine R.

School Administrator

“OneDrive syncing occasionally causes duplicate or conflicted files if several users are editing documents at the same time.”

Valentin P.

Administration Manager

Cons

“Customizing the booking page beyond the basics requires more effort than it should. And if you have a more complex multi-staff setup, the logic around calendar management can get confusing quickly.”

Dimitri T.

consultant

“Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts.”

David K.

President

“Customizations require CSS/HTML, which non-tech savy users may find inconvenient or difficult to implement changes with.”