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Acuity Scheduling vs Vagaro Comparison

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Overview

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

Category Leaders

Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff, book...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

16

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.5K

5

4

3

2

1

4.5K

874

132

14

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

3.2K

5

4

3

2

1

2.5K

539

93

28

41

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Pros

I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.

Cons

I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Switched to Vagaro from Booker and I hate it but I’m trapped.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features118
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Charting
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Scheduling
  • Dues Management
  • EMR/EHR
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Employee Time Clock
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • File Storage
  • Financial Reporting
  • Fitness Assessments
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Chiropractors
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Optometrists
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Creation & Design
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • K-12
  • Life Coaching
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Medical Billing
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Grooming
  • Mobile Payments
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple Payment Options
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Store
  • Online Trainer
  • PCI Compliance
  • Partial Payments
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Processing Services Integration
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Push Notifications
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Rewards Program
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Staff Scheduling
  • Status Tracking
  • Student Management
  • Subscription Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Template Management
  • Third Party Integrations
  • Timesheet Management
  • Transaction History
  • Transaction Monitoring
  • Treatment Packages
  • Treatment Planning
  • Virtual Meetings
  • Wait List Management
  • Waitlist Status Tracking
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management
  • iCalendar Support
  • Total features216
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Charting
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Scheduling
  • Dues Management
  • EMR/EHR
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Employee Time Clock
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • File Storage
  • Financial Reporting
  • Fitness Assessments
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Chiropractors
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Optometrists
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Creation & Design
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • K-12
  • Life Coaching
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Medical Billing
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Grooming
  • Mobile Payments
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple Payment Options
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Store
  • Online Trainer
  • PCI Compliance
  • Partial Payments
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Processing Services Integration
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Push Notifications
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Rewards Program
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Staff Scheduling
  • Status Tracking
  • Student Management
  • Subscription Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Template Management
  • Third Party Integrations
  • Timesheet Management
  • Transaction History
  • Transaction Monitoring
  • Treatment Packages
  • Treatment Planning
  • Virtual Meetings
  • Wait List Management
  • Waitlist Status Tracking
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management
  • iCalendar Support

Integrations

  • Total integrations127
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations12
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

cc
AvatarImg

ceejay c.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Acuity is essential for freelancers in the beauty industry!

Reviewed 3 years ago

Very pleased with my decision.

Pros

It was so easy to set up, I had my menu up and running in less than 30 minutes. If anyone has ever created a blog, or basic web platform they will catch onto this very easily. Super simplistic while still allowing the individual to tweak and modify certain parts to their liking. I was looking at Vagaro but went with Acuity instead because it had slightly cheaper priced options with pretty much all the same options as Vagaro. I had no issues with clients being able to access, book, and confirm appointments. I LOVE the option to charge deposits as it GREATLY reduces wasted time. I look forward to my business and client list to grow using Acuity Scheduling

Cons

A little more esthetic customization would be nice. Being able to add more individual styling (beyond a personal logo) would be nice, but is not needed for efficiency of booking and charging clients. I also do not know if this is a option available for the higher tiered options.

NS
AvatarImg

Natalie S.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

I have used several scheduling sites and this one is the simplest and most user friendly to use.

Reviewed 5 years ago

Being able to integrate payments as well as link it so seamlessly to my website has been wonderful

Pros

Acuity is easy to use and most questions I have had have been answered easily. I like the option to set up recurring payments as well as the ability to "hide" certain things, but link them to my website, such as workshops or private sessions. This has been the easiest scheduling software I have used to date. I have worked with Mind Body and Vagaro as well as Schedulicity. I love the fact that it is easy to use and has everything I need in one place. It's amazing!

Cons

I wish this software came with the option of an app for customers on Android or Apple I feel like it would be nice for clients to set up appointments through the use of their own app if they felt like they wanted to do that.

MB
AvatarImg

Mia B.

Design, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Great scheduler!

Reviewed 7 years ago

I use vagaro every day and never stop learning about new features and reports that I can run. We are able to check customers out through the application, review client history, product purchases, input formulas, send appointment reminders.

Pros

Appointment reminders

Cons

The difficultly in re- scheduling, clients have difficultly in re-scheduling themselves

RC
AvatarImg

Rhiannon C.

Retail, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Best System I've Ever Used

Reviewed 7 years ago

I am a single provider in my in-home salon and spa but I have a thriving, busy and diverse clientele and needed a reliable booking system. After trying several free services and even some other pay services, I decided that Vagaro was the best software for my business. I think one of my favorite features was that the Service Menu was already there and I just had to do some edits rather than entering all of my services line by line. From booking clients to reporting sales and even future sales, this software is the perfect one for me!

Pros

Built in Service List Ease of appt rescheduling

Cons

Personal time off scheduling.

CA
AvatarImg

Christina A.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Intuitive Streamlining for the client

Reviewed 3 years ago

Very Good

Pros

I love the client experience above all else.

Cons

Although its probably pointless, I prefer simpler softwares like Square and Acuity, BUUUT You don't get as much or even support. I'm not turning back, however.

Vendor response

Hi Christina, we just wanted to say thank you so much for your feedback. We love that you are enjoying our software and are happy to help any time you have questions. Thank you!

AC
AvatarImg

April C.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Vagaro Salon Software

Reviewed 7 years ago

Vagaro has been simple to implement, if a question arises the support is right there to iron out the kinks. Very affordable, a great value.

Pros

I like that you website and back office are connected with one service provider, and that this system is cloud based, making accessibility from anywhere easy!

Cons

Scheduling couples treatments could be improved...

JM
AvatarImg

Julie M.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Vagaro logo

Vagaro

Owner CEO

Reviewed a year ago

easy scheduling

Pros

keeping my schedule to to date easily and efficiently!

Cons

none its features are sufficient for my business

BW
AvatarImg

Bruce W.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Vagaro Review

Reviewed 2 years ago

Great

Pros

The scheduling and billing features are great especially the scheduling.

Cons

Invoicing took some work but I got it. I still need to study all of this more

JB
AvatarImg

James B.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Book Appointments Anywhere- Anytime

Reviewed 3 years ago

Scheduling is easy!

Pros

I like that I can have all my scheduling info in one place. Recently added forms and am still getting familiar with the details.

Cons

I would like to be able to add client notes to the forms that they have already filled out.

Vendor response

Hi James, we greatly appreciate your kind review. Thank you for letting us know what you like about Vagaro!

ci
AvatarImg

cherita i.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

great

Reviewed 7 years ago

24 HOUR SCHEDULING

Pros

great system! REALLY

Cons

the community share feature is trouble some at times. No customization allow on dropdown for reports.

CJ
AvatarImg

Craig J.

Sports, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Really easy and good value for money

Reviewed 6 years ago

easy booking and scheduling

Pros

simple. most software of this type over complicates the simple things but this is perfect. the price is also really good compared with mind body which costs a fortune.

Cons

No cons were added to this review

JG
AvatarImg

Joe G.

Computer Software, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Best Active Scheduling Software Available

Reviewed 8 months ago

This item has assisted me with arriving at additional clients than I expected from my unassuming community! The capacity to organize and connect with such an expansive base is superb for any new business looking for clients. It is reasonable such a long ways with least shock charges. This application includes bit by bit directions for the new.

Pros

Very easy for customers to use and allows many customizations to meet my needs.

Cons

Scheduling availability of resources and clients can be buggy at times.

LS
AvatarImg

Laura S.

Consumer Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Vagaro logo

Vagaro

Great value

Reviewed 4 years ago

Very good

Pros

It does most of the things I need it to do

Cons

Need family scheduling options. Family's have children with same email, etc.

Vendor response

Hi Laura, thank you for sharing your feedback with us. We do offer Family and Friends sharing, so that parents can book appointments for their children. To learn more about this feature, please visit https://support.vagaro.com/hc/en-us/articles/360034125034

ST
AvatarImg

Sarah T.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Vagaro is consistently amazing!

Reviewed 2 years ago
Pros

Everything! Scheduling, notes, confirmation and text blasts, POS, reminders, user friendly, educational!

Cons

Nothing to report, I love all parts of this scheduling system!

Vendor response

Hello Sarah. We really appreciate your feedback!

LR
AvatarImg

Larry R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Vagaro logo

Vagaro

Helpful and efficient!

Reviewed 7 years ago

Very helpful for scheduling appointments, ease of use is great! Would recommend to other companies interested in online scheduling software.

Pros

No pros were added to this review

Cons

No cons were added to this review

AvatarImg
AvatarImg

Shanoah M.

Cosmetics, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Vagaro logo

Vagaro

Nuetral

Reviewed 5 years ago
Pros

I'm not sure still how to work this app. It's kind of confusing

Cons

Almost everything. This app wasn't simple like the other scheduling apps.

AM
AvatarImg

Autumn M.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

The best I've used yet!

Reviewed 7 years ago

Best online booking service I've used for my business. I've tried several other programs and Vagaro is by far the best. Easy to navigate, clients LOVE the online booking and it makes my life so much easier!

Pros

Easy online scheduling

Cons

Nothing so far

JL
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Jenna L.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

I used Vagaro Pro in starting up my business, which made things a lot more simpler!

Reviewed 6 years ago

Push text, notifications, emails, appointment scheduling.

Pros

I like how it notifies your clients in advance through text! This works for many clients. I also like how you can put alternative names to your own services.

Cons

When I first started using it...I was not aware that they could book online, I figured that would be an option for you. A first time client ended up booking herself an appointment out of the blue one day and it was a good thing that I was actually available and able to get to my work place on time to set up for her. But it took me off guard. Other than that this is a great app!

AG
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Avery G.

Cosmetics, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

Great Company

Reviewed 3 years ago

The scheduling conflicts I usually have

Pros

I love this app super easy to use and easy for my clients

Cons

I liked it all and i had no issues with the app

Vendor response

Hi Avery, we just wanted to say thank you so much for your feedback. We love that you are enjoying our software and are happy to help any time you have questions. Thank you!

LT
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Lauren T.

Market Research, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

Great online scheduling tool!

Reviewed 7 months ago
Pros

Vagaro is the ultimate tool for online scheduling. With busy day to day activities consuming our lives the last thing we need is something perplexing. This is a user friendly tool and works wonders!

Cons

No dislikes! This is a fantastic tool for online scheduling and management

KS
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KAREN S.

Cosmetics, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

I am loving this for my small salon business and it was super easy to set up!

Reviewed 7 years ago

Website, scheduling clients, inventory tracking, marketing

Pros

I love that you can easily enter your inventory, although it would have been easier if I could've just scanned the barcode to enter it. I like the custom colors. I like that you can build your own website from templates, although they are limited on selection. I like the marketing campaigns and that you are featured on the vagaro page of advertisers.

Cons

Too many services to choose from when selecting and setting up. I'm new to the software, but it's so much better than the one I was using.

SB
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Sebaga B.

Food & Beverages, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

A wellness and fitness scheduling software

Reviewed 9 months ago

It has made scheduling appointments easy

Pros

*it has a really great online scheduling.it also gives discounts which is awesome.

Cons

The interface is a bit robust and needs updating

KE
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Kelsi E.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

Great Program

Reviewed 6 years ago

it makes my scheduling very Simple

Pros

Easy for customers to use love the reminders it is very professional Grade Program for a Great Price

Cons

The only thing I would change is somehow set the reminders to come from my number so customers are able to respond to the reminders.

CN
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Christine N.

Cosmetics, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

Love Vagaro!!

Reviewed 7 years ago

Since we have been using Vagaro our scheduling and marketing has become so much easier. Online booking has helped our scheduling double!

Pros

Ease of use

Cons

It does not let me look back at past employee info once they have been deleted

JC
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Jannett C.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Vagaro

Great customer service

Reviewed 7 years ago

They helped me everything I need. very affordable to for my small business. I will continue to use Vagaro for my business and will refer other business owners.

Pros

Lots to offer. like the pics that is included. The app is very helpful and so much faster and easier to use

Cons

wish i could include my previous clients treatments from the other scheduling site

TP
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Terri P.

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

Couldn't live with out it!!!

Reviewed 7 years ago

I have been using Vagaro since it pretty much came out, I can't say enough good things about it!!! From the scheduling, marketing, inventory & reports it has been such a great program & made life so much easier on my staff & our clients they also love it. I could never get rid of it because they rely so much on the text message or email reminders it makes life easy!!! LOVE IT

Pros

Scheduling & text message reminders

Cons

Not sure I have any so far

jk
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jenni k.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

amazing software

Reviewed 6 years ago

Scheduling and checkout all on one screen

Pros

the ease of booking and checking out and prebooking is made quite easy, The caloander is great to toggle between weeks and day views

Cons

The inventory system could use a little work to be able enter multiple products at once instead of individual