Microsoft Teams vs XM Fax

Zoom Workplace

Google Meet

Webex Suite

Telnyx Suite

Biscom Digital Fax

ETHERFAX

Compare Microsoft Teams and XM Fax based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Google Workspace

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agenda Management

Alerts/Notifications

Annotations

Application Management

Assignment Management

Audio Calls

Audio Capture

Auto Framing

Automatic Transcription

Availability Indicator

Backup and Recovery

Brainstorming

Breakout Rooms

Calendar Management

Calendar Sync

Call Conferencing

Call Recording

Call Routing

Call Transfer

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Conferencing

Contact Management

Data Import/Export

Data Security

Desktop/Browser Sharing

Discussions/Forums

Document Management

Document Storage

Email Management

Email Reminders

Event Management

Event Scheduling

File Management

File Sharing

File Transfer

Group Messaging

Host Controls

Interaction Tracking

Live Chat

Meeting Management

Meeting Notes

@mentions

Microsoft Outlook Integration

Mobile Access

Mobile Screen Sharing

Multi-Channel Communication

Multi-Participant Screen Sharing

Multi-User Collaboration

On-Demand Webcasting

Online Voice Transmission

Polls/Voting

Presentation Streaming

Presentation Tools

Presenter Control Management

Private Chat

Project Management

Quizzes

Real-Time Chat

Real-Time Notifications

Real Time Screen Sharing

Real-Time Updates

Recording

Reminders

Remote Access/Control

Remote Support

Reporting & Statistics

Role-Based Permissions

Scheduling

Screen Capture

Screen Mirroring

Screen Recording

Screen Sharing

Search/Filter

Social Media Integration

SSL Security

Surveys & Feedback

Tagging

Targeted/Locked Screen Sharing

Task Management

Template Management

Third-Party Integrations

Two Way Audio & Video

Two-Way Audio & Video

User Management

User Profiles

Version Control

Video Chat

Video Conferencing

Video Layouts/Views

Video Streaming

Video Support

Virtual Backgrounds

Reviews for Microsoft Teams come from a wide variety of industries, including information technology and services (11% of reviewers), computer software (7%), and education management (5%). The most frequent use case for Microsoft Teams cited by reviewers is meetings (69% of reviewers).

Users and use cases

Most reviewers indicate that Microsoft Teams delivers strong value for money, especially for organizations using Microsoft 365, and they appreciate the included features and free plan. Some users say advanced features require costly upgrades or higher-tier licenses.

Value for money

The Microsoft Teams integrations most frequently cited by reviewers are: Microsoft Excel (a spreadsheet product rated 4.7 out of 5 for its integration with Microsoft Teams), Microsoft SharePoint (a document management product, 4.5), and Microsoft Word (a document generation product, 4.7).

Integrations

Microsoft Teams is a meeting solution with key features that include two-way audio and video, real-time screen-sharing, real-time chat, video conferencing, mobile access, and more.

Proprietary

Microsoft Teams

Web-based

Android

Windows

iPhone

iPad

Microsoft Teams (Free)

Microsoft Teams Essentials

Microsoft 365 Busines Standard

Process Engineer

Microsoft Teams is a very robust tool that I use daily for tasks such as collaborating with coworkers via direct messaging or audio/video calls, participating in meetings with colleagues, and shared file storage.

Salesman

Microsoft teams has been a great communication tool for our company considering we have three different store locations so we don’t get to see everyone that works in our company face-to-face on a daily basis so this makes communication easy and keeps us organized on our expectations for the day

Graphic Designer

The most impressive aspect of Microsoft Teams for me and my job role is the instant sharing of large files and videos for others to view, saving me time and effort using different platforms to do this.

Instructor Designer

I’ve used it extensively for cross-functional collaboration, remote meetings, project coordination, and document co-authoring. When paired with clear communication norms and thoughtful channel organization, Teams significantly improves efficiency, transparency, and team alignment—especially in remote or hybrid environments.

Web Designer

My teams audio and video meeting by this platform has made our productive and efficient as it records the meetings which can be accessed by the team members.

Pre Litigation Legal Assistant

It greatly helps to improve fast, effective and instant communication with the work team, especially large teams, allowing the creation of small groups and the customization of group reorganization as we see fit.

Owner

I exclusively use Teams for a job that requires me to virtually assess and consult with other medical professionals and Teams offered the highest level of security which is needed when discussing medical records.

Business Develoment Manager

The best is that everything is there in one place: one-to-one, group chats, calendar, meetings, calls, etc. Plus a lot of additional external apps can easily be embedded into teams

Technical Support Specialist

Addons - supports multiple addons that can make your life easier - built in like Planner, excel, Power BI, third party - like Jabber, AI Agents, Wrike ETC

Student

Nice clean custom background options, decent feature set for free, send to integrate well with enterprise clients, chats from previous meetings are saved

Project and IT Manager

Teams chats and channels are great place to collaborate both with colleagues and with external guest users, and it's well integrated with SharePoint for file storage and management.

Training and Technical Assistance Coordinator

The ability to respond to a message or view a file instantly has supported my ability to collaborate on documents and stay informed about next steps.

IT Service Desk Analyst

I like that there are share screen functions on calls as this allows us to troubleshoot incidents in the event our remote control tools don't work, so an excellent alternative option also.

It’s a powerful collaboration platform that brings together communication, meetings, file sharing, and Microsoft 365 tools in one centralized workspace.

Teams made it easy to move seamlessly between chat, video meetings, document collaboration, and integrations with Microsoft 365 tools like OneDrive, SharePoint, and Outlook.

Account's officer

It feels efficient and grounded, which matches the way you manage your time and responsibilities. And because you’re someone who values clear communication, the ability to message, call, and collaborate in real time makes your workflow feel smoother and more predictable.

Psychotherapist

Cutomization options enable teams to tailor notifications and app integrations to suit workflows so the value for money is there.

HR Coordinator

The customer support team are very knowledgeable: and offer solutions, suggestions, a thorough explanation alongside solutions. When we experienced issues during setup they called us immediately (from the US) and talked us through the solution, explaining the what and the why.

Legal Secretary

I also love the Teams video use; this can be used professionally to speak to clients and have online meeting of they are unable to attend the office and it can also be used socially to keep in touch with friends and colleagues.

Head Administrator

The ability to communicate quickly with team members, including by creating customizable group chats or chats for a specific project or purpose.

Associate Director of Performance

I found it extremely useful for training large groups of people online at the same time, and the tools provided excellent tracking of attendees, conversations and notes.

Director of Products

I've spent time and money on my work-from-home setup with a nice 4k webcam and 1 gig fiber, but I'm at the mercy of Teams to decide how much compression it wants to add to my video feed, and it differs each day.

Technical Support Engineer

All in all, it is possible to say that Microsoft Teams became the place, where I can find the solutions to the majority of problems, switching between chats, calls, and shared files without leaving our Microsoft environment.

Physician Assistant

I love using teams at work because it allows me to communicate with my colleagues in real time, as well as real-time company updates.

Social Media Coordinator

We often have clients request meetings on other platforms that are native to their own internal teams like Zoom or Google Meet. While Teams is a solid option, not every organization uses it so there is some unfamiliarity with it for external teams.

We use Microsoft teams everyday for meetings, communication between the sales office and warehouse, its easy to use and keep everyone the loop about what different branches are doing and needing and makes my companies workflow and communication easy

Nutrition and Regulatory Officer

Some bugs - incorrect status display (e.g. showing away when online), sometimes message-sending failures, and poor integration with Apple AirPods.

Creative Designer

when all team members are present on a meeting, and there are no glitches, Microsoft teams provides a great platform for efficient remote/virtual group work.

Sales Director

Teams has helped me grow my salesforce by increasing communication, giving a myriad of different tools and customizable features without being absurdly expensive!

Operations Manager

You can message, do video conferencing and share files all at the same time and in one place so you don't have to switch apps all the time.

Digital Marketing Manager

Scheduling meetings, adding outside users to calls, setting up chat threads, and other features common to programs like this are easy and intuitive on Teams.

General Manager

Being able to open, edit, and collaborate on Word documents or Excel spreadsheets directly inside the Teams window without switching apps is a massive time saver.

Recently Microsoft have removed Teams from some of the lower cost standard 365 packages, offering it as a standalone subscription. While they have slightly reduced the cost of these subscriptions, it remains higher-cost to implement both.

Copywriter

It has made collaborating with my team much easier, keeping chats, meetings and sharing files all in one place. While the notifications can be alittle overwhelming, the benefits outweigh the cons by far.

IT-Systemadministrator

From an admin perspective, identity, permissions, and compliance are centrally manageable via Entra ID and M365 admin portals.

Director of Sales and Marketing

Microsoft Teams has lots of features for things like breakout rooms and polls, which I appreciate from a user experience perspective and user engagement.

Mortgage Loan Officer

I’ve used it daily to coordinate with loan processors, underwriters and clients—leveraging its chat, video meetings, and file-sharing features to streamline the mortgage process.

HR Advisor

The thing I like the least about Microsoft Teams is that the 'online' function times out very quickly - especially when in meetings watching videos/webinars on your PC but not using the mouse.

RELATIONSHIP OFFICER

The ability to connect with so many people at the same time without any hitch, i am able to operate it even on my mobile phone, enabling me to jump on meetings at any point in time.

Microsoft Teams vs XM Fax Comparison (2026)

Microsoft Teams

XM Fax

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives