Microsoft Word vs Square 9

Google Docs

LibreOffice

Apache OpenOffice

ActivityHD

ddSuite

E2open

Compare Microsoft Word and Square 9 based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Adobe Acrobat

Adobe Acrobat is PDF editing software that can be used to create, convert and share PDF documents. It can convert documents in Microsoft Office formats to PDFs, and vice versa. PDFs can be viewed, annotated, and signed using Adobe Sign and the free Acrobat Reader mobile app.

Google Workspace

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

M-Files

M-Files is a mobile-based and context-first document management system that uses metadata-driven architecture, workflow automation, and AI to improve visibility, compliance, and efficiency.

Microsoft Word is a cloud-based word processing tool that allows users to create professional documents on their phones, tablets and computers. The program comes with numerous features including built-in spell checker and grammar checker, integration with other Microsoft 365 products such as Excel and PowerPoint, and access from anywhere.

Access Controls/Permissions

Activity Dashboard

Collaboration Tools

Commenting/Notes

Customizable Templates

Document Automation

Document Capture

Document Management

Document Storage

Document Templates

Full Text Search

Offline Access

Process/Workflow Automation

Productivity Tools

Template Management

Templates

Text Editing

Reviews for Microsoft Word come from a wide variety of industries, including computer software (6% of reviewers), information technology and services (6%), and education management (5%). The most frequent use case for Microsoft Word cited by reviewers is document generation (75% of reviewers).

Users and use cases

Some users report that Microsoft Word’s feature set and bundled deals add value, and they appreciate free or discounted access through institutions. However, reviewers indicate the overall cost is high compared to free alternatives, and some reviewers feel the subscription pricing is prohibitive.

Value for money

The Microsoft Word integrations most frequently cited by reviewers are: Microsoft Excel (a spreadsheet product rated 4.7 out of 5 for its integration with Microsoft Word), Microsoft PowerPoint (a presentation product, 4.7), and Microsoft 365 (a document management product, 4.6).

Integrations

Microsoft Word is a document generation solution with key features that include document management, document storage, offline access, full text search, collaboration tools, access controls and permissions, and more.

Microsoft Word

Web-based

Android

Windows

iPhone

iPad

Microsoft Word 

Instructional Designer

I like the Microsoft Word formatting features, powerful styles, templates, layout, AI-perfect assistance, and integration with other MS applications such as Excel, PowerPoint, and OneDrive.  

BANKER

Its versatile and powerful document creation, seamless integration with other Microsoft 365 tools, robust word processing features like spellcheck and grammar correction, extensive template library, and collaborative capabilities

HR Coordinator

The clean and intuitive interface means not searching, and navigation is a breeze with built in tools that help you create and maintain bookmarks, contents pages and index - even across complex documents.

scientist

It offers extensive tools for professional documents, from simple letters to complex reports and seamlessly works with Excel, PowerPoint, and OneDrive for collaboration.

Quality Tech

I like Microsoft Word for its unparalleled reliability, how it handles documents and the compatibility of opening ancient documents and preserves 93-95% of the formatting, and lets you continue working immediately.

Sales Rep

I use it regularly for editing customer documents and internal paperwork, and it’s dependable enough that I don’t have to worry about files not opening or formatting breaking when sharing them.

IT Service Desk Analyst

I would say the thing I like the least about Microsoft Word is that it is difficult to collaborate with other people within the same document at the same time, as lots of the time if you both try to access it at the same time, it will only allow one person to edit the document at a given time.

This documentation function caters to all people such as people in the workplace, students or the average person who is looking to document their tasks.

Paralegal

I use the track changes feature very often which makes collaborating and editing documents much easier for all involved in preparing joint documents.   

Account Manager

The features help me ensure that I am using correct spelling, grammar, and the thesaurus helps me find language to elevate my writing with words I may not have chosen otherwise.

Office Manager

Microsoft Word is a simple tool to create documents, I use it frequently it customize Fee Schedules, form templates, receipts, calendars, etc.

Patient Service Representative

What I like most about Microsoft Word is the ability to track how many words you have typed, to add fancy borders, cool word art, clip art and so much more.

President

As it relates to my tasks in prepping documents for legal matters, when the number of pages and citations build up, having to go back and cypher through each individual citation, adds so much seemingly unnecessary time and efforts.

Manager

A basic tool if you want to create a text document, since it has several tools that help you develop a quality text, where you can add images or change the font type.

Proposal Project Manager

I've used Microsoft Word to create millions of work documents! Whether it's for a single document where you are just housing information for your own review, or using it in the way that I do, as collaborative documents and templates, where entire teams can have real time documents, literally all across the world, it's the BEST!!

Associate Electrical Engineer

This is the best product for creating the papers I need for work tasks, like lab data tables sheet, information on a topic, and more.

I think that some of the features in Microsoft Word can be improved to make them more user friendly such as the format changes, correcting formatting errors, etc.

Operations Manager

Word enables me to create complex documents with many sections, headers and footers, with embedded charts.

I love using this product for any assignments I have at school, and I use it a lot at work for typing data and information, reports, editing documents, etc.

I wish text could be handled more freely within the application, as sometimes it is not possible to arrange text anywhere on the page due to margins and settings, which can be a bit annoying when arranging text within a document.

Researcher

Formatting figures, tables, and equations is not always straightforward. If the document is too heavy or has too many pictures, the app can run slowly.

Member Service Advocate

The only real setback is some text formatting issues when trying to type complex documents, but these are easily remedied by learning more about the product.

Engagement Officer

MS Word is a reliable, simple and user friendly writing tool, creating all kinds of documents which can be saved in multiple formats and used across personal or work ventures.

Tier III Technician

The subscription- based  pricing also may not be necessary for basic document editing and you can find same features on free platforms.

Graphic Designer

Word is a great basic tool for creating text documents which can then be imported into other programmes or saved as pdf files

I dislike the limitation in the table feature as well as I find the formatting, especially with the margins a little harder to navigate.

Hshshhshhshsh

Occasionally it can feel a bit cluttered with too many options, and the subscription can be expensive, but overall it is an excellent tool for writing and editing documents.

Meta Ads Specialist

Still the file size balloons, formatting jumps when you swap templates, and cloud autosave nags sign‑ins, so quick drafts turn into wrestling match sometimes

Assistant Manager

Possibilities for full text processing with advanced page layouts, team collaboration, and edit files created in earlier versions

HR Manager

I often use the templates in there for staff communications and I like to use the templates in there to make it a little more inviting.

Vice President

It is the best tool for writing documents which will need to be exported and uploaded online, or sent via email.

At first their is a learning curve for the more advanced features and the slight drawbacks, it still is a great word processing tools for multiple processes.

Payroll Manager and Data Protection Officer

The collection of templates available ensures users can produce files that will be appropriate to the recipients.

Teacher

I like the ability to use it to edit images and create documents, worksheets, and more for my classroom.

Health Services Coordinator

What I take away from this experience is that Wors is a solid formatting tool, easy to navigate and also has great templates for different document types.

Consultant

I especially like the features such as spellcheck, formatting, fonts, and templates.

The subtle features that make a world of difference, the ecosystem across apps and devices, and user accessibility, makes this a continuing distinguished Word processor!

Fusion Engineer

Microsoft word is probably the standard for producing and sharing documents, it is very effective for producing high quality documents.

It can be slow to load on older computers, and simple formatting changes sometimes take more clicks than expected when you’re in a rush.

Attorney at Law

I'm an attorney, and need to open a document anywhere from 5-20 times to make small adjustments and drafting changes.

Accounts officer

Those moments where Word felt heavy, fussy, or overly complicated were the ones that frustrated you most especially when all you wanted was a clean, straightforward space to get your thoughts out clearly.

Vice President of Sales and Operations

Overall I would say our experience with Word is very good - it has made things easier to document and look back on for records for our courses and what classes each member took.

Director

Also, sometimes there are weird invisible formatting things that seem to be hidden within the document (probably due to a copy/paste function) that are difficult to correct (i.e. indents, page breaks)

It supports efficient workflows collaboration (including division of tasks) and documentation.

Campaign Director

For work, I help write scripts which sometimes include emojis, and Word doesn’t have a very wide variety.

My only complaint is difficulty converting documents when opening from other software. When I open documents others have created outside of Microsoft, they do not always format properly.

Executive Assistant

What I like least about Microsoft Word is the compatibility of files from older to newer versions of the software.

Founder

My favorite feature on the side is the ability to Mail Merge and create custom labels from large lists!

IT Infrastructure Engineer

Best tool for writing , editing text files , latest versions have the ability to do a lot of productive items , Auto save feature is a game changer.

What I like most about the current version is the track changes, the integration with SharePoint so that you can collaborate on the same document with colleagues, and saving documents as a PDF.

Document Editing

Document Sharing

Reports and Documents

Formatting

Page Layout

Features

Grammar and Spell Check

Fonts

Document Creation

Subscription model drawbacks

Website Owner

A couple of things that I don't like are that it is part of a subscription program which can get pricey and it depends heavily on a stable internet connection which can be inconvenient for users in rural areas like myself as our Internet connection is anything but stable at times.

Certified Dietary Manager

I do not like that you now have the pay monthly or annually to access the program, instead of simply owning the program after a one-time fee until you wanted to upgrade.

66% of reviewers feel negative about Microsoft Word’s subscription requirements. Users express frustration with the shift from one-time purchases to ongoing Microsoft 365 subscriptions, which they find costly and inconvenient. They say the need for recurring payments limits access for occasional users and small businesses. Reviewers also mention that some features are locked behind paywalls, and the subscription model complicates access across multiple devices, making it less appealing compared to free or one-time purchase alternatives.

Performance issues with large files

82% of reviewers feel negative about Microsoft Word’s performance and speed. Some users report frequent lagging, freezing, or crashing when working with large or complex documents, especially on older or less powerful computers. They say high memory usage and slow loading times disrupt their workflow, and data loss can occur if the program crashes unexpectedly. Reviewers indicate that handling images, tables, or multiple collaborators can further degrade performance, making the experience frustrating during intensive tasks.

Complex and unintuitive page layout

ACAD WLT

These documents often contain headers and footers that are a huge headache to format in Word.

53% of reviewers feel negative about Microsoft Word’s page layout features. Some users find it challenging to manage margins, spacing, headers, footers, and columns, especially in complex or multi-section documents. They say that aligning text, adjusting layouts, and handling pagination can be confusing, with auto-formatting sometimes causing unexpected changes. Reviewers mention that the interface for layout adjustments is not always intuitive, making it difficult for new or occasional users to achieve the desired document appearance.

Challenging image and graphics handling

Engineer

Although MS Word adapts to countless situations, many times inserting graphics, tables, images, etc., can cause the information inside the document to move and lose formatting, which can become quite tedious if it is a large number of pages

Managing Editor

The only major negative to Microsoft Word is the long-standing issue of moving a table or image within a document messes up the document.

56% of reviewers feel negative about Microsoft Word’s image and graphics capabilities. Users report difficulties with inserting, positioning, and formatting images, tables, and other objects. They say that adding or moving images often disrupts document layout, causing text to shift unexpectedly or formatting to break. Reviewers indicate that the image editing tools are limited and not suitable for complex graphic work, leading to frustration when creating visually rich or design-heavy documents.

High cost compared to alternatives

IT Technical

Microsoft Word license is not cheap especially when you subscribe to Office 365, it will cost a lot of money.

Remote Assistant

My experience with Microsoft spans decades, and although I still use it for work purposes, I'm sorry to say that I've had to use a free alternative for personal use, due to the steep price-tag that Word now has.

59% of reviewers feel negative about Microsoft Word’s pricing. Some users say the software is expensive, especially when bundled with the full Office suite or requiring multiple licenses for teams. They note that the price is prohibitive for students, small businesses, or those who only need basic word processing. Reviewers often compare Word unfavorably to free alternatives like Google Docs, stating that the high cost and lack of a free version limit accessibility for many potential users.

Essential for everyday tasks

Fulfillment Specialist

It helps our company streamline our workflow as we use this on a daily base.

98% of reviewers feel positive about Microsoft Word’s role in daily use. Some users report relying on Word for routine business operations, personal projects, and academic assignments. They say its ease of use and familiarity make it a staple in their workflow, streamlining document creation and organization. Reviewers appreciate the software’s reliability and integration into daily activities, noting that it helps them efficiently manage reports, letters, and other essential documents for both work and personal life.

Seamless software integrations

I also appreciated the app's ability to integrate with other Microsoft Office applications, such as Excel and PowerPoint.

Freelancer

I like the fact that I can integrate with Grammarly, for editing purposes.

97% of reviewers feel positive about Microsoft Word’s integrations. Users report that Word integrates smoothly with other Microsoft Office applications like Excel and PowerPoint, enhancing workflow efficiency. They appreciate the ability to import data, embed spreadsheets, and collaborate across platforms. Reviewers also mention compatibility with third-party tools such as Adobe Acrobat and Grammarly, which further expands Word’s functionality. They say these integrations make it easier to manage documents within broader business processes and collaborative environments.

Comprehensive reporting features

Computer Science Student

Word is known as the most widely used office automation tool today, so that with the help of its tools it is possible to generate documents in a wide range of possibilities, from academic documents to project presentation reports, it has many features that allow an easy and efficient integration.

97% of reviewers feel positive about Microsoft Word’s ability to handle reports and documents. Users indicate that Word is indispensable for preparing professional reports, academic papers, resumes, and business documentation. They value the extensive formatting tools, citation management, and compatibility with various file types. Reviewers find it easy to edit, save, and print documents, and they highlight features like tables, references, and collaborative editing as particularly useful for producing high-quality, organized content.

Robust word processing experience

It is the premier office word processing software that enables high quality word processing with ease overall.

Digital Advisor

Microsoft Word is a versatile and powerful word processor, perfect for everything from simple documents to complex reports.

95% of reviewers feel positive about Microsoft Word’s word processing features. Some users find the software’s interface user-friendly and packed with essential tools for editing, formatting, and managing text. They appreciate features like spell check, grammar correction, and the dictation function, which help streamline writing tasks. Reviewers indicate that Word’s flexibility supports everything from simple notes to complex documents, making it a reliable choice for students, professionals, and businesses alike.

Versatile document creation tools

Technical Solutions

Microsoft Word makes document creation and editing straightforward. When creating a document, I can select from various templates to get my document started. If it's just a simple word document for reference, I'll use a blank template. If it's something more professional that I am sending out to a client, I'll use one of the pre-formatted professional template options.

98% of reviewers feel positive about Microsoft Word’s document creation capabilities. Users say they appreciate the wide range of templates and customization options, allowing them to create anything from simple notes to professional documents. They find the software intuitive for both beginners and advanced users, with robust editing and formatting tools that support productivity. Reviewers indicate that Word’s adaptability suits personal, academic, and business needs, and they value features like real-time collaboration and seamless access to templates for invoices, contracts, and more.

51-200

1000+

201-500

Self-Employed

Microsoft

Google Drive

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people

OneDrive

OneDrive is a secure access, sharing, and file storage solution which enables users to store and share photos, videos, documents, and more at anytime, via any device.

Square 9 is an enterprise content and document management platform that helps businesses streamline document capture, web forms, and other business process automation tools to automate processes.

Microsoft Word vs Square 9 Comparison (2026)

Microsoft Word

Square 9

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives