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monday AI Work Platform vs Rate My Service Comparison (2026)

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monday AI Work Platform logo

monday AI Work Platform

Rate My Service logo

Rate My Service

Overview

Improve your task management with monday.com, the customizable platform built to help managers and teams organize their work more efficiently. Eliminate repetitive work with no-code automations, integrate your favorite tools, and easily assign and track tasks with intuitive boards and dashboards.

RateMyService is a Customer Feedback solution that helps businesses, in 3-minutes, insert a NO-CODE Survey in their staffs Email Signature.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

6.1K

5

4

3

2

1

3.9K

1.7K

321

52

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.9

59

5

4

3

2

1

52

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

“The automated task generation typically produces generic timelines that require significant manual editing, making the tool feel more like a basic template generator than an intelligent system capable of understanding our specific business needs.”
Verified reviewer profile picture

Marquita V.

SALES MANAGER

“Pros: AI automates tasks, clear visuals, good Great Integration Scope: Connects smoothly with common tools (Google Workspace, Slack, Excel), and AI can sync updates across platforms seamlessly.”
Verified reviewer profile picture

Gagandeep S.

Hr

“The automation features are incredibly powerful—reducing manual data entry and ensuring that my team stays updated on every task status in real-time.”
Verified reviewer profile picture

Yoan C.

DISTRIBUTION CENTER MANAGER

Pros

“Amazing tool to help us improve our business customer service experience which fetch not only loyalty and trustworthiness from clients but also help us improve our services and make it customer focused.”
Verified reviewer profile picture

Syed H.

Founder

“You can easily cut and paste the code into your email signature manually and save it so each new email will attach the rating survey. ”
Verified reviewer profile picture

Calvin S.

Researcher

“It has all that is necessary to get quality feedback. When a user clicks on the emoji icon, they get a customer survey to fill out if they want to give a proper review of the service.”
Verified reviewer profile picture

Stasha K.

Technical support

Cons

“Some of the automation tools feel way too complicated for simple sales workflows, too. Plus, the mobile app always lags whenever I’m trying to check pipeline updates from trade shows or while I'm out at client visits.”
AC

Andy C.

Sales Director

“we encountered more and more buggy behaviour on Scale using Monday.com to a point where we canceled the subscription. But then the horror happened. When the plan is canceled EVERY team member (Employee) will see a big warning banner EVERY SINGLE DAY saying: "Your plan's renewal has been cancelled and you will be blocked on August 6, 2025".- this is a huge NO GO and Customer service said there is nothing to do to prevent this from showing to every team member.”
BL

Ben L.

General Manager

“Two people can't track time on the same item simultaneously, and you can't meaningfully export hours by client or subitem, so it ends up being little more than a clock you copy figures from.”
LD

Lochlan D.

Director

Cons

“The reporting tool can seem to be a little basic at first.”
Verified reviewer profile picture

Paul T.

ESL Teacher

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features180
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Address Book
  • Advertising Management
  • Agent Management
  • Agile Methodologies
  • Alerts/Notifications
  • Annotations
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Artwork Management
  • Assessment Management
  • Asset Categorization
  • Asset Library
  • Asset Lifecycle Management
  • Asset Sharing
  • Assignment Management
  • Attendance Management
  • Attendee Management
  • Audience Targeting
  • Audit Management
  • Automated Scheduling
  • Automatic Time Capture
  • Backlog Management
  • Backorder Management
  • Backup and Recovery
  • Bar Chart
  • Barcode/Ticket Scanning
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Guidelines
  • Brand Management
  • Brand Tracking
  • Browsing History
  • Budget Management
  • Budget Tracking
  • Budgeting/Forecasting
  • Business Process Automation
  • Business Process Control
  • CMS Integration
  • CRM
  • CSAT Survey Structure
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Tracking
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Capacity Management
  • Capacity Planning
  • Case Notes
  • Catalog Management
  • Categorization/Grouping
  • Change Management
  • Change Order Management
  • Channel Management
  • Charting
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Development
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Commission Management
  • Communication Management
  • Compensation Management
  • Competitive Analysis
  • Complaint Monitoring
  • Compliance Tracking
  • Conferences/Conventions
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contractor Database
  • Contractor Management
  • Contribution Tracking
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Cross Channel Attribution
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Dictionary Management
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Storage Management
  • Data Visualization
  • Database Creation
  • Deadline Management
  • Dependency Tracking
  • Deployment Management
  • Design Management
  • Diagramming
  • Digital Asset Management
  • Discussions/Forums
  • Display Ad Management
  • Docket Management
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Due Date Tracking
  • Electronic Forms
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Profiles
  • Employee Scheduling
  • Energy Management
  • Engagement Tracking
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Event Management
  • Event Marketing
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Management
  • Expense Tracking
  • Extended Stay
  • Facility Management
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Filtering
  • Financial Management
  • Fixed Asset Management
  • For AEC Industry
  • For Nonprofits
  • For PPC Campaigns
  • For Real Estate Agencies
  • Forecasting
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Performance Metrics
  • Reporting/Analytics
  • Search/Filter
  • Survey/Poll Management
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Total features19
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Address Book
  • Advertising Management
  • Agent Management
  • Agile Methodologies
  • Alerts/Notifications
  • Annotations
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Artwork Management
  • Assessment Management
  • Asset Categorization
  • Asset Library
  • Asset Lifecycle Management
  • Asset Sharing
  • Assignment Management
  • Attendance Management
  • Attendee Management
  • Audience Targeting
  • Audit Management
  • Automated Scheduling
  • Automatic Time Capture
  • Backlog Management
  • Backorder Management
  • Backup and Recovery
  • Bar Chart
  • Barcode/Ticket Scanning
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Guidelines
  • Brand Management
  • Brand Tracking
  • Browsing History
  • Budget Management
  • Budget Tracking
  • Budgeting/Forecasting
  • Business Process Automation
  • Business Process Control
  • CMS Integration
  • CRM
  • CSAT Survey Structure
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Tracking
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Capacity Management
  • Capacity Planning
  • Case Notes
  • Catalog Management
  • Categorization/Grouping
  • Change Management
  • Change Order Management
  • Channel Management
  • Charting
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Development
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Commission Management
  • Communication Management
  • Compensation Management
  • Competitive Analysis
  • Complaint Monitoring
  • Compliance Tracking
  • Conferences/Conventions
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contractor Database
  • Contractor Management
  • Contribution Tracking
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Cross Channel Attribution
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Dictionary Management
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Storage Management
  • Data Visualization
  • Database Creation
  • Deadline Management
  • Dependency Tracking
  • Deployment Management
  • Design Management
  • Diagramming
  • Digital Asset Management
  • Discussions/Forums
  • Display Ad Management
  • Docket Management
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Due Date Tracking
  • Electronic Forms
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Profiles
  • Employee Scheduling
  • Energy Management
  • Engagement Tracking
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Event Management
  • Event Marketing
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Management
  • Expense Tracking
  • Extended Stay
  • Facility Management
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Filtering
  • Financial Management
  • Fixed Asset Management
  • For AEC Industry
  • For Nonprofits
  • For PPC Campaigns
  • For Real Estate Agencies
  • Forecasting
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Performance Metrics
  • Reporting/Analytics
  • Search/Filter
  • Survey/Poll Management
  • Trend Analysis
  • Visual Analytics
  • Widgets

Integrations

  • Total integrations33
  • Adobe Creative Cloud
  • Asana
  • Basecamp
  • Bitbucket
  • Box
  • Dropbox
  • GitHub
  • GitLab
  • Google Calendar
  • Google Docs
  • Google Workspace
  • HubSpot CRM
  • Jira
  • Jotform
  • LinkedIn for Business
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • PagerDuty
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe Payments
  • Todoist
  • Trello
  • Twilio
  • Typeform
  • WooCommerce
  • Zapier
  • Zendesk Suite
  • Zoom Workplace
  • Total integrationsN/A
  • Adobe Creative Cloud
  • Asana
  • Basecamp
  • Bitbucket
  • Box
  • Dropbox
  • GitHub
  • GitLab
  • Google Calendar
  • Google Docs
  • Google Workspace
  • HubSpot CRM
  • Jira
  • Jotform
  • LinkedIn for Business
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • PagerDuty
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe Payments
  • Todoist
  • Trello
  • Twilio
  • Typeform
  • WooCommerce
  • Zapier
  • Zendesk Suite
  • Zoom Workplace

Alternatives

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