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Rate My Service Pricing, Features, Reviews and Alternatives
Rate My Service FAQs
Rate My Service product overview
Key benefits of using Rate My Service
- REMOVE "DEAD WOOD" - Quickly identify your worst performers and help them grow!
- TIME SAVER - No more need to monitor/inspect your staff mailboxes.
- BECOME BETTER - Watch your team "fly higher" as a result of an email signature CSAT.
- CELEBRATE AWESOMENESS - Identify your top staff performers and celebrate their awesomeness!
Typical customers
Platforms supported
Support options
Training options
Not sure about Rate My Service? Compare it with a popular alternative
Starting from
15
Per month
Flat Rate
Starting from
99
Per month
Flat Rate
Rate My Service pricing information
Value for money
4.9
/5
55
Starting from
15
Per month
Flat Rate
Pricing options
Value for money contenders
Rate My Service features
Functionality
4.8
/5
55
Total features
18
1 categories
Most valued features by users
Functionality contenders
Rate My Service users reviews
Overall Rating
4.9
/5
55
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.25/10
50
4
1
0
0
Overall rating contenders
Stasha K.
E-Learning, self-employed
Used daily for less than 6 months
Review source
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Besides what I mentioned as a minus, the service fulfills my expectations, and I love to have it in my Gmail signature. It's beneficial to find out how good your support is; most importantly, it doesn't take much time for anyone to respond.
I like the way it can be set up. It's straightforward, and you don't need any tech skills to be a pro with this service. It has all that is necessary to get quality feedback. When a user clicks on the emoji icon, they get a customer survey to fill out if they want to give a proper review of the service. It's very well organized, and I love the dashboard where is everything almost suits my logic. It depends on the user to user, but it's easy to find everything you need to start with the service.
I would love to have this service in my language, and for now, I miss the opportunity for custom translation. The service is available in Arabic, Danish, English, French, German, Russian, and Spanish, but I need it to be available in Serbian because I didn't find the ability to change the survey page (customer feedback form). The question is editable.
Ratan T.
Printing, 11-50 employees
Used weekly for 6-12 months
Review source
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Overall, I highly recommend "Rate My Service" to any business looking for a simple and effective way to collect customer feedback. The tool is easy to use, provides valuable insights, and has helped me to improve my customer service.
I use "Rate My Service" and I am thoroughly impressed with the results. This tool is super simple and easy to use, yet it has provided me with valuable insights into my customers' satisfaction levels.One of the things I love about "Rate My Service" is that it collects customer feedback from every email. This means that I can get feedback on my services without having to ask my customers to fill out a separate survey, which can be time-consuming and often results in a low response rate.The reports generated by "Rate My Service" are also very easy to understand and provide me with actionable insights that I can use to improve my services.
Everything is good in this tool but I noticed this tool has limited number of symbols that is very few.
Verified reviewer
Health, Wellness and Fitness, self-employed
Used weekly for less than 6 months
Review source
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Integration is good and can be easy used.
customer service is not upto the mark as expected.
Eva M.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
Review source
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Since I am using Rate my service, I've been able to help my clients much more and my conversions has been higher.
How easy to use it is and how well thought it is.
I think that this product cover really well my needs right now.
Aaditya R.
Information Technology and Services, 11-50 employees
Used weekly for 2+ years
Review source
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This customer feedback tool is a godsend for customer service. It's easy to use, customers love how easy it is to give feedback, you can integrate it with your email, it's customizable, it's feature-rich and the customer service is amazing. I've used it for my clients and myself, and I will continue to use it. It's the best product for customer service.
I did not find any fault with the product so no need to change it is the perfect tool.
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